Reviews
My wife and I went this past weekend to the Lute Riley Dealership to look for a CPO Honda Odyssey. Prior to arriving at the dealership they were very friendly over the phone to help coordinate the test drive and negotiate the price prior to us arriving. This helped streamline the process when there. Shoutout to Mo our salesman who helped answer all of our questions and needs when looking at the vehicle. His level of care, attention to detail, and willingness to help was fantastic. Overall, we had a great and smooth experience at the dealership, the whole team was friendly and helpful, and all seemed to be passionate about Honda. Only negative was that the whole paperwork process still required us to wait 3 hours even though we had the price figured out, but that seems to be the norm at any dealership. Would recommend if you want a good deal on a CPO Honda in the Dallas area and what to get top level of service as you go through your car buying experience.
My wife and I went this past weekend to the Lute Riley Dealership to look for a CPO Honda Odyssey. Prior to arriving at the dealership they were very friendly over the phone to help coordinate the test drive and negotiate the price prior to us arriving. This helped streamline the process when there. Shoutout to Mo our salesman who helped answer all of our questions and needs when looking at the vehicle. His level of care, attention to detail, and willingness to help was fantastic. Overall, we had a great and smooth experience at the dealership, the whole team was friendly and helpful, and all seemed to be passionate about Honda. Only negative was that the whole paperwork process still required us to wait 3 hours even though we had the price figured out, but that seems to be the norm at any dealership. Would recommend if you want a good deal on a CPO Honda in the Dallas area and what to get top level of service as you go through your car buying experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Our experience at Lute Riley was excellent. We had visited another Honda dealership closer to our home and had left really frustrated and dissatisfied. We saw a pre-owned CRV at Lute Riley and gave them a call. Everything fell into place after that. Pehlevan was our sales person and he did a great job! He made the test drive very comfortable and got us all the information we needed to make a well informed decision. We purchased the car that day and picked it up the next. It was ready to go When they said it would be at the price they quoted. It was a nice experience and I’m so glad to have my car!
Our experience at Lute Riley was excellent. We had visited another Honda dealership closer to our home and had left really frustrated and dissatisfied. We saw a pre-owned CRV at Lute Riley and gave them a call. Everything fell into place after that. Pehlevan was our sales person and he did a great job! He made the test drive very comfortable and got us all the information we needed to make a well informed decision. We purchased the car that day and picked it up the next. It was ready to go When they said it would be at the price they quoted. It was a nice experience and I’m so glad to have my car!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your satisfaction is our priority, and we’re so glad to hear we delivered. Thanks for sharing your experience with us!
Javed was very attentive and kind. AK was amazing. He stayed late working with us to get a good deal that everyone was happy with and was very patient. Highly recommend this dealership!!!
Javed was very attentive and kind. AK was amazing. He stayed late working with us to get a good deal that everyone was happy with and was very patient. Highly recommend this dealership!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your positive experience with us! We're thrilled to hear that Javed and AK provided such excellent service, and we truly appreciate your recommendation. It's our goal to make sure our customers are satisfied and we're happy we could make your car buying process enjoyable.
We had a great experience with our salesman Adam, finance manager Christina, and the Lute Riley Honda team. Adam was a genuinely nice and honest person who was knowledgeable of the car’s features. He and the team were pleasant but also efficient in their processes, from the greeting and test drive to the finance office. Christina also had a great, friendly personality and went above what typical finance managers do. We contacted and visited other dealers in the DFW area but ultimately purchased from Lute Riley because of this positive experience. Highly recommend!
We had a great experience with our salesman Adam, finance manager Christina, and the Lute Riley Honda team. Adam was a genuinely nice and honest person who was knowledgeable of the car’s features. He and the team were pleasant but also efficient in their processes, from the greeting and test drive to the finance office. Christina also had a great, friendly personality and went above what typical finance managers do. We contacted and visited other dealers in the DFW area but ultimately purchased from Lute Riley because of this positive experience. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for choosing Lute Riley Honda! We are thrilled to hear that our team provided you with exceptional service and made your car buying experience enjoyable. We truly appreciate your recommendation and look forward to serving you again in the future.
Great experience. Did almost all of it through text and got what we wanted. Paperwork was quick and easy.
Great experience. Did almost all of it through text and got what we wanted. Paperwork was quick and easy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Chuck was very friendly and professional. I really appreciated everything he did for me while I was there and continues to do make sure I am happy with Lute Riley's service. I would 100% recommend Lute Riley to friends and family and would especially recommend Chuck to them as well.
Chuck was very friendly and professional. I really appreciated everything he did for me while I was there and continues to do make sure I am happy with Lute Riley's service. I would 100% recommend Lute Riley to friends and family and would especially recommend Chuck to them as well.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind words! We’re thrilled to hear about your great experience and look forward to serving you again.
Fantastic car leasing experience at this dealership and all people and atmosphere was just so friendly. I'd recommend anyone looking for car to pay visit here.
Fantastic car leasing experience at this dealership and all people and atmosphere was just so friendly. I'd recommend anyone looking for car to pay visit here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to share your thoughts! We’re delighted to know you had a great visit.
Christina the finance manager is extremely unprofessional and she has 0 de-escalation skills. I was able to drive off the lot with the car, but was still being asked to provide a bunch of stuff after the fact. The car also came back $6k more than what was advertised. I’ve returned the car and canceled the loan. Be careful.
Christina the finance manager is extremely unprofessional and she has 0 de-escalation skills. I was able to drive off the lot with the car, but was still being asked to provide a bunch of stuff after the fact. The car also came back $6k more than what was advertised. I’ve returned the car and canceled the loan. Be careful.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
We would like the opportunity to address your concerns. Please reach out to us directly at (855) 984-2917 when you have a chance. Thank you, and we look forward to hearing from you.
Very nice people .Alex was helpful along with everyone else.the contract signing was easy. Not sure what I bought but I think I got a good deal
Very nice people .Alex was helpful along with everyone else.the contract signing was easy. Not sure what I bought but I think I got a good deal
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Robert, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Lute Riley Honda. We can't wait to see you again, have a great day.
Javed was amazing. We have had great experiences everytime we purchase from here. Couldn’t have had a better experience
Javed was amazing. We have had great experiences everytime we purchase from here. Couldn’t have had a better experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so happy to hear about your positive experience! Your feedback means the world to us.