Ray Huffines Chevrolet Plano

I was in and out in about an hour and a half. I Was very pleased to be able to use reward points towards payment.

To Whom It May Concern, I am writing to address concerns regarding two vehicles — the first being a Hyundai Palisade I purchased and returned, and the second being the unit I currently own. I am unsure of the criteria and procedures used for your certification process, but my experiences have led me to question the thoroughness and accuracy of that process. The initial Palisade exhibited severe suspension issues, including blown shocks and struts, which were visibly noticeable to the point that even my daughters recognized something was wrong. With the second Palisade, several additional concerns have surfaced. Yesterday morning, the vehicle developed a major oil leak and required towing into the repair facility that I manage. A service advisor previously informed me that a service had been performed prior to sale; however, the condition of the oil was extremely poor, indicating otherwise. The vehicle also produces a consistent rattle during cold starts, which could be related to timing chain or lifter wear — both of which may result from extended intervals or lack of maintenance. I was also advised that the tires were in good condition, yet I have already had to replace them. Actual tread depth was 4/32" or lower, despite being told they measured 5/32". Additionally, if an alignment was performed as claimed, the rear camber was not corrected, as it remained out of specification when inspected. I am extremely frustrated with the ongoing issues surrounding this vehicle and have serious concerns about its long-term reliability — particularly the cold-start clattering noise. I respectfully request clarification regarding your inspection guidelines, service verification process, and how these issues passed certification in their current state.

My wife and I were pleasantly surprised at how fun you made the car buying experience. Taking a car home for the night blew our minds. Peter Spears and Skip Forward were fantastic to work with. They are both hard workers who were patient with us as well. I appreciate how knowledgeable they were and how helpful they were to the process.

They answered all my questions. Problem was I want to wait till the 2026 models come out. I have read there are several updates coming

Great experience with Huffines Chevrolet! They helped me purchase my dream car and made the whole process smooth. When I had a few issues afterward, they were quick to get everything resolved and made sure I was taken care of. Really appreciate their professionalism and customer service — definitely recommend their used car team! Chuck was great help and javante was a great salesman

The dealership was great, especially Chad Crosson! He is very knowledgeable, helpful, and courteous. He made the whole car buying process enjoyable. Yes, you read that right. It was a great experience from beginning to end, thanks to Chad. I highly recommend him and Huffines!

Very professional and friendly dealer that I continually return to for repairs. The service is exceptional. They communicate continuously. I highly recommend Huffines to everyone.

We have gone here for over 25 years! Love this service location?? Absolutely great hands down? They take care of our family every time we go there. Now that we have so many Chevy, Buick, and GMC cars we send out grown kids there!

Quick check in--Service Advisor listened and responded with interest and support for my concerns..Kept me informed of progress being made over two day period.

JOBY IS AN ASSET TO THIS DEALERSHIP, HE PROVIDED THE BEST CUSTOMER SERVICE I HIGHLY RECOMMEND HE WAS AVAILABLE VIA TEXT OF PHONE CALL, HE EVEN CAME IN EARLY FOR ME TO WORK