Reviews
15+ Years and always had the best service by Paul.
15+ Years and always had the best service by Paul. Wouldn't go anywhere else for service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback and review of Five Star Ford Lewisville. Your loyalty is greatly appreciated. Paul and our service team welcome questions any time at 972-221-2900. We want you knowledgeable about your Ford. Best Regards, Kelly Blackwell, General Manager
Kept me informed.
Kept me informed. Pleasant. Helpful. Car was clean and washed when I got it back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Kpickett1950, Shared knowledge is important for our Five Star Ford Lewisville guests. Any time you have questions about your Ford, we want to hear from you at 972-221-2900. We appreciate the chance to work with you. Thank you, Kelly Blackwell, General Manager
Excellent service experience.
Excellent service experience. The adviser Pete knows them vehicle inside and out. No hard sale on those none essential services. Strong recommended.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Frank! Pete and the Five Star Ford Lewisville service staff appreciate the chance to help with your auto care. We want to be your first call when you have questions about your Ford. Reach us at 972-221-2900. We look forward to working with you again. Sincerely, Kelly Blackwell, General Manager
Zach is very friendly and professional.
Zach is very friendly and professional. He always keeps us informed of current and upcoming service needs and recommendations!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello jenamayer, It is great to hear you found working with Zack and the Five Star Ford Lewisville staff efficient. Keeping you informed about caring for your Ford is important. Between visits, don't hesitate to contact us at 972-221-2900. Customer communication is the goal. Thank you, Kelly Blackwell, General Manager
We take out vehicles to 5Star in Lewisville.
We take out vehicles to 5Star in Lewisville. We always schedule our visits with Annette. She is very professional and through. I have dealt with other associates at this business. None are as customer minded or service oriented. We are never disappointed when we have her as our associate.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mary, for recommending the Five Star Ford Lewisville service center. Annette is an asset to our customers and dealership. We want to help with all of your Ford questions. Reach Annette and our technicians any time we can address your concerns at 972-221-2900. We welcome the opportunity to serve you. Best Regards, Kelly Blackwell, General Manager
Paul Schroeder always keeps me informed of the status of
Paul Schroeder always keeps me informed of the status of my vehicle and makes sure I’m satisfied with the work when I pick it up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, rblakey1955! It is our pleasure to help with the maintenance of your vehicle at Five Star Ford Lewisville. Paul and our techs can be reached between visits at 972-221-2900. Don't hesitate to let us know when you have questions. Best Regards, Kelly Blackwell, General Manager
5 Star Service always takes excellent care of my vehicle.
5 Star Service always takes excellent care of my vehicle. Definitely my first choice for my vehicle maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello 1FunCarGuy, Thank you for recommending Zack and Five Star Ford Lewisville. Helping you maintain your Ford is a priority and we are grateful for the chance to help you. Our advisor and techs are here for you at 972-221-2900. Safe travels! Best Regards, Kelly Blackwell, General Manager
Ron and Pete, the service writers are great guys.
Ron and Pete, the service writers are great guys. I’m very satisfied with the service I received. Thank all of the people involved with the service of my 2021 Mach 1 mustang. This is part of the reason why I have bought so many vehicles over the years at this dealership. Great sales people and great service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mike, It is great to know your Five Star Ford Lewisville experience visit went well. And we are so grateful for your commitment and many years of business. Between visits, let us know how we can help you enjoy your Mach 1 at 972-221-2900. We are here to keep you knowledgeable about your Mustang. Thank you for your feedback and recommendation. Sincerely, Kelly Blackwell, General Manager
Great service and attention from Zach.
Great service and attention from Zach. Don the shuttle driver was very nice also!! Excellent service experience!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello John, You are a valued customer at the Five Star Ford Lewisville service center. Zack and our techs welcome questions between visits at 972-221-2900. Helping you stay informed with the care of your Ford is important to us. Thank you for your business and review, Kelly Blackwell, General Manager
Thank you for the Great service! I’ll be back for all my follow on service appointments.
Zach was super fast and nice thanks for everything thanks
Zach was super fast and nice thanks for everything thanks for do my car so fast
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Csrlosique, It is our pleasure to help with the care of your vehicle at Five Star Ford Lewisville. When our service staff can address maintenance or repair concerns, don't hesitate to call 972-221-2900. Thank you for the opportunity to service your Ford. Sincerely, Kelly Blackwell, General Manager