Reviews
Zack continues to be a trusted and helpful service...
Zack continues to be a trusted and helpful service advisor for me at Five Star Ford - has been for past 4 years - will definitely continue to come back due to people like Zack at Five Star
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Scott, We really appreciate your remarks about Zack and the Five Star Ford Lewisville service team. Thanks for all four years of business and we look forward to many more. Reach us any time at 972-221-2900. Best Regards, Chuck Lee, Service Director
Communicated well. Explained anything I asked in detail....
Communicated well. Explained anything I asked in detail. Very satisfied. I will definitely come back.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello carololds2005, On behalf of the Five Star Ford Lewisville service team, thank you for being our customer. Communication is always important, so reach us any time at 972-221-2900. We are here to help with all of your vehicle concerns. Thank you, Chuck Lee, Service Director
Ron and the rest of the staff at Sam Pack Ford in...
Ron and the rest of the staff at Sam Pack Ford in Lewisville always make me feel a valued customer and service our cars promptly and without up charges.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Mommyof8! You are a valued customer at Five Star Ford Lewisville. We want you and your family safe and comfortable during your travels. When Ron and I can help with your maintenance or repair concerns, don't hesitate to call us at 972-221-2900. Thank you, Chuck Lee, Service Director
My service experiences with this dealership have been...
My service experiences with this dealership have been good to very good. Service advisor Zach Nixon is the best.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Edaycock, We appreciate the opportunity to serve you at Five Star Ford Lewisville. Zack and our technicians want to answer all of your vehicle concerns. Reach us any time at 972-221-2900. Advice is only a phone call away. Thank you, Chuck Lee, Service Director
Moe is an awesome person and was so helpful! He made our...
Moe is an awesome person and was so helpful! He made our trade-in process easy and stress free!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you, Angela! On behalf of Moe and our Five Star Ford Lewisville sales team, we appreciate your high marks, Customer care continues, stop by or call us at 972-221-2900 whenever you need our assistance. We are here for you! Keep in touch, Jay Odom, General Sales Manager
Great Service—clean—pleasant —Very Quick pleased...
Great Service—clean—pleasant —Very Quick pleased —Comfortable and explained all Service needed and the price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
"Great Service—clean—pleasant —Very Quick pleased..." Great Service—clean—pleasant —Very Quick pleased —Comfortable and explained all Service needed and the price.
Thank you, Kenneth, for rating your Five Star Ford Lewisville service experience. We want you comfortable every time you are here. Pete and I welcome questions between visits at 972-221-2900. Let us know when you need our advice. Take Care, Chuck Lee, Service Director
I had an appointment to have the oil changed and the...
I had an appointment to have the oil changed and the tires rotated. At the dealership, the service advisor was courteous and helpful, and the work was done promptly.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello John, We really appreciate you at Five Star Ford Lewisville and we want you to feel welcomed every time you are here. Between visits, Pete and I welcome your questions at 972-221-2900. Don't hesitate to call us! Thank you, Chuck Lee, Service Director
It is very nice with friendly people in service...
It is very nice with friendly people in service department and check out , and keeps one well informed of what’s going on
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello candledeacon, Thank you so much for choosing the service department at Five Star Ford Lewisville. Your recognition of so many of our team is appreciated. Any time we can invite you back, please give us a call at 972-221-2900. We look forward to seeing you and your vehicle again. Take Care, Chuck Lee, Service Director
Very good service Dept. Friendly and reasonably priced....
Very good service Dept. Friendly and reasonably priced. Completed work as scheduled. I am very satisfied
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dwi059, Thank you for rating Ron and the Five Star Ford Lewisville service department. Find answers to your vehicle care any time at 972-221-2900. We want to know you are safe and knowledgeable with your vehicle. Take Care, Chuck Lee, Service Director
Five Star Ford is amazing, always helpful, knowledgeable...
Five Star Ford is amazing, always helpful, knowledgeable and fun friendly family environment, awesome! Cool
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hello Bazooka Joe! It is always great to hear from our loyal Five Star Ford Lewisville customers. Annette and I remain available to you at 972-221-2900. We want you and your family safe during your travels. Call us any time! Thank you, Chuck Lee, Service Director