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(867 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of South Pointe Chevrolet from DealerRater.

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Have been here twice, once for a recall on my wiper motor

Have been here twice, once for a recall on my wiper motor and once for an oil change. Making appointment is easy and can be done completely online. Employees are friendly and helpful. Job done well and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you, Marie, for your wonderful review! We’re glad to hear that your visits for the wiper motor recall and oil change went smoothly, and that you found our online appointment system easy to use. Our team at South Pointe Chevrolet strives to provide friendly and efficient service, so we appreciate your feedback. We look forward to seeing you again for your next service! -South Pointe Chevrolet Team

Austin Correa was a very nice guy, ready to work with

Austin Correa was a very nice guy, ready to work with you. Check out was easy and very pleasant to deal with. Good experience overall.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you, Brian! We appreciate your feedback about your experience at South Pointe Chevrolet. We're glad to hear that Austin provided great service and made your checkout easy and pleasant. We look forward to seeing you again for your next vehicle needs! -South Pointe Chevrolet Team

The second I explained my issues the service department

The second I explained my issues the service department knew what was happening and requested i drop off my car in the morning. I was in town for a day and a half hour my car back same day worth my issues resolved. Provided transport while my vehicle was being worked on all in all was a great experience. Along with all of that the vehicle drop off was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Diagnosed my car and helped me find out my car troubles

Diagnosed my car and helped me find out my car troubles was a battery. I am thankful for it. Got oil and filter changes for less than $20 as well. Excellent service

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

My Experience was Great and Efficient I'm waiting to See

My Experience was Great and Efficient I'm waiting to See that 2025 El Camino. I been in the Service Department and never been to the front so it might be out all ready?

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave your feedback, Charles! We're glad to hear that your experience at South Pointe Chevrolet was great and efficient. We appreciate your excitement about the 2025 El Camino. Please feel free to reach out to us for more information or updates on its availability. We look forward to seeing you again soon! -South Pointe Chevrolet Team

The second I explained my issues the service department

The second I explained my issues the service department knew what was happening and requested i drop off my car in the morning. I was in town for a day and a half hour my car back same day worth my issues resolved. Provided transport while my vehicle was being worked on all in all was a great experience. Along with all of that the vehicle drop off was awesome.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Michael! We're thrilled to hear about your positive experience with our service department at South Pointe Chevrolet. It's great to know that your issues were addressed quickly and that we could provide transport while your vehicle was being worked on. We appreciate you sharing your experience and look forward to seeing you again! -South Pointe Chevrolet Team

Brian helped me with finding a good reliable car and

Brian helped me with finding a good reliable car and helped find the best possible solutions on getting the best deal for my car as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi Tara, we're happy to hear you had such a positive experience with Brian! Feel free to reach out to us if you need anything. Have a wonderful day.

Very fast friendly.

Very fast friendly. They took the time and listened to my concerns. Bob was great. Was not sure what I was getting. Changed at the last minute and everything worked out.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you, Melissa, for your wonderful review! We’re thrilled to hear that you had a fast and friendly experience at South Pointe Chevrolet. It’s great to know that Bob took the time to listen to your concerns and help you find the right solution. We appreciate your flexibility and are glad everything worked out for you. We look forward to seeing you again soon! -South Pointe Chevrolet Team

I had a very positive experience!

I had a very positive experience! They were extremely helpful. The process was quick and easy, and everyone was super helpful and friendly. I love my new car, and would definitely recommend this place.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you so much for your amazing review, Kirby! We're thrilled to hear that you had a positive experience at South Pointe Chevrolet and that you love your new car. We appreciate your recommendation and hope to see you again soon! -South Pointe Chevrolet Team

Nick was very helpful since Jody, my normal advisor was

Nick was very helpful since Jody, my normal advisor was on vacation. He took care of the issue the best he could. Thank you Nick.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback, Cheryl! We're glad to hear that Nick was able to assist you during Jody's absence. At South Pointe Chevrolet, we strive to provide excellent service, and it's great to know that your issue was taken care of. We appreciate your understanding and look forward to seeing you again! -South Pointe Chevrolet Team