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ROYAL HYUNDAI OF ONEONTA

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

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Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (5 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My retired father took his car here for brand new tires. Soon after he realized they are awfully loud. Turns out my dad Found out that Royal Hyundai put the wrong tires on his car. Owner Steve Harris said my dad can buy 4 new tires and they will install free of charge. No steve Harris that’s not gonna work for my Dad

My retired father took his car here for brand new tires. Soon after he realized they are awfully loud. Turns out my dad Found out that Royal Hyundai put the wrong tires on his car. Owner Steve Harris said my dad can buy 4 new tires and they will install free of charge. No steve Harris that’s not gonna work for my Dad

Rating breakdown (out of 5):
Customer service
1.0
Buying process
1.0
Quality of repair
1.0
Overall facilities
1.0
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I've been to Royal Hyundai with my 2010 Elantra four times for different service problems. Each time the technicians were professional and explained what they were doing (and the charges involved) every step of the way. Highly recommend.

I've been to Royal Hyundai with my 2010 Elantra four times for different service problems. Each time the technicians were professional and explained what they were doing (and the charges involved) every step of the way. Highly recommend.

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had to take my car- that I bought used from another dealer -in due to a recall. This is the ONLY reason I would go here. Several years ago my husband and I wanted to test drive a car, and the salesman would not allow us a test drive unless we would commit to buying the car then and there! After at least 5 minutes of bickering with the salesman, my husband told him in no uncertain terms what he thought of the dealership, the salesman and what he could do with the car.......SO, back to the recall......after the work was done, which was in a timely manner and by polite service techs, I left, after being pursued about trading my vehicle in and buying a newer one from them. When I got home, I noticed they had put one of their license plate brackets on my car, which again I BOUGHT FROM A DIFFERENT DEALER. Those brackets are coming off as soon as possible!!!

I had to take my car- that I bought used from another dealer -in due to a recall. This is the ONLY reason I would go here. Several years ago my husband and I wanted to test drive a car, and the salesman would not allow us a test drive unless we would commit to buying the car then and there! After at least 5 minutes of bickering with the salesman, my husband told him in no uncertain terms what he thought of the dealership, the salesman and what he could do with the car.......SO, back to the recall......after the work was done, which was in a timely manner and by polite service techs, I left, after being pursued about trading my vehicle in and buying a newer one from them. When I got home, I noticed they had put one of their license plate brackets on my car, which again I BOUGHT FROM A DIFFERENT DEALER. Those brackets are coming off as soon as possible!!!

Rating breakdown (out of 5):
Customer service
3.0
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I unfortunately have no choice but to use this dealership since any other hyundai dealership is too far. This is the biggest group of inexperienced technicians I have ever dealt with. It should not take months to diagnose a simple problem. Also, if I have an appointment set for weeks to handle a recall they should have the part to fix it! I will drive a few hours to a better dealership from now on!!

I unfortunately have no choice but to use this dealership since any other hyundai dealership is too far. This is the biggest group of inexperienced technicians I have ever dealt with. It should not take months to diagnose a simple problem. Also, if I have an appointment set for weeks to handle a recall they should have the part to fix it! I will drive a few hours to a better dealership from now on!!

Rating breakdown (out of 5):
Customer service
2.0
Buying process
Quality of repair
1.0
Overall facilities
3.0
Overall experience
1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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This dealership is one of the best I never had a problem the staff is great

This dealership is one of the best I never had a problem the staff is great

Rating breakdown (out of 5):
Customer service
5.0
Buying process
Quality of repair
5.0
Overall facilities
5.0
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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