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Premier Subaru

(85 reviews)

Reviews

(85 reviews)

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Premier Subaru of Fremont

Premier Subaru of Fremont has been consistent in providing outstanding service all around. When it came time to return my leased vehicle and purchase a new Outback Wilderness, they made the process completely seamless and answered all of my questions prior to me asking. The communication from the Sales Manager prior to the delivery of the vehicle, up to the arrival, shows that they care about the satisfaction of the customer. This is our fourth vehicle from Premier Subaru and will not hesitate shopping with them if the need arises.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Thomasm, thanks for your great review, and for giving our dealership such a high star rating! We hope to be of service to you again! Take care!

Buying my new Subaru

Great customer service, Informative and helpful Salesman .

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Lola, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

Service

They are great there...they explain every detail and off great advice

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, thanks for your great review, and for giving our dealership such a high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Premier Subaru of Fremont!

Bought new car and servicing

Had a great experience buying from this dealership. They are willing to negotiate and work hard to get a great offer while buying a car. They also offer great discounts for servicing and have a simple process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Vinaya, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Replace door panels

Replaced door panels- not happy that the paint on the panels were oxidizing but the work was done well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Karen, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Maintenance and Repair Review

Great service and repair at reasonable price. If i need a car in the future, I will consider to buy car this dealer first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Service

Good job. Service was good. Customer care was good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello Mike, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

Bought a new Subaru Outback

The car purchasing experience was wonderful. Tito was my salesman, he is young, full of enthu and very patient. We test drove couple of cars and finally liked Subaru Outback onyx xt. In the current market of car shortage, I got very good deal and very good customer service from this dealership. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Replace front windshield

Your service is excellent. You provided a car loaner needed for me to go home and back next day to get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Napoleon, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Excellent Service

The service attendant was very efficient and responsive to my requirements for the maintenance service. The service was completed on time and cost effectively. He arranged the roundtrip rides to drop-off and pick up the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Dilip, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!