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City World Hyundai

(1,423 reviews)
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Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–5:00pm
Tuesday 9:00am–8:00pm 7:30am–5:00pm
Wednesday 9:00am–8:00pm 7:30am–5:00pm
Thursday 9:00am–8:00pm 7:30am–5:00pm
Friday 9:00am–7:00pm 7:30am–5:00pm
Saturday 9:00am–7:00pm 8:00am–1:00pm
Sunday 11:00am–5:00pm Closed
2022 state dealer award
View 3 awards
2022 state dealer award
2022 consumer dealer award 2021 consumer dealer award
New (877) 289-0875 (877) 289-0875
Used (877) 289-1963 (877) 289-1963
Service (877) 289-3951 (877) 289-3951

Reviews

(1,423 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of City World Hyundai from DealerRater.

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Ezequias customer service, knowledge of cars and

Ezequias customer service, knowledge of cars and providing the customer with an A1 experience is hands-down the best car dealership experience I have ever had before! I look forward to our business in the future and will be sending my friends and family your way. Best Regina

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  • Overall experience 5.0
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  • Shopped for a new car
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0 people out of 0 found this review helpful.

Great and very helpful in answering questions about

Great and very helpful in answering questions about customers concerns. Always make sure you get the right answer before moving forward.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Great experience with Diana!

Great experience with Diana! She was super helpful and friendly throughout the whole process. She found me a car that fit my needs perfectly.

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  • Overall experience 4.0
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0 people out of 0 found this review helpful.

I love city world Hyundai!

I love city world Hyundai! I’ve been leasing cars with them for about 9 years now. Diana is the best and always gets me the best deals!

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

Ezequias Mateo.

Ezequias Mateo..was my product specialist and boy did he deliver. He was a delight to work with. I purchased the Santa Cruz. Ezequias was very knowledgeable, no pressure to purchase. He made me feel comfortable and took me thru the process. He is friendly, professional and a delight to be around. He goes the extra mile. Highly recommend. Wishing you much success..

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  • Overall experience 5.0
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The dealership is welcoming and very accommodating.

The dealership is welcoming and very accommodating. The space is clean, organized, and the staff is very well dressed with professional presentation. Management is very knowledgeable and clear about the expectations and nuances of the contract. I appreciated the time spent to explain even the smallest details that were actually very important. This my third transaction with this dealership and I would recommend this team to anyone interested on the Hyundai family of vehicles. That being said, Ezequias Mateo was an exceptional sales consultant. He didn’t just sell me a car, but marched my lifestyle. I didn’t intend to purchase. I was shopping. Needless to say I left with a vehicle. Mr Mateo created a seamless experience and made me realize that I needed to act on my purchase right away. I procrastinated long enough. He was attentive understanding and got to know me as a person and not a sales quota. His follow up is stellar and exceptional. I worked in sales so I know what it will take to be a value to your clients. You build relationships, meaningful ones. And Mr Mateo did that.

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.

I had a wonderful experience at City World Hyundai.

I had a wonderful experience at City World Hyundai.The service I received from Ezequias Mateo was exceptional. Thank you Hyundai team and especially Ezequias Mateo for all your efforts and the above-and- beyond assistance you provided. Much appreciated-and looking forward to working with you in the future.

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  • Overall experience 5.0
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⭐️⭐️⭐️⭐️⭐️ I had an amazing experience working with

⭐️⭐️⭐️⭐️⭐️ I had an amazing experience working with Ezequiaz Mateo. From the moment I walked in, he was welcoming, professional, and very knowledgeable. He took the time to really listen to what I was looking for and answered all my questions with patience and honesty. What stood out the most was that he never pressured me—he made the entire process stress-free and actually enjoyable. He walked me through every step, explained all the options clearly, and made sure I was comfortable with my decision. Thanks to him, I drove off the lot feeling confident and excited about my new car. If you’re looking for someone who genuinely cares about his customers and goes above and beyond, go see him. He is was truly awesome.

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  • Overall experience 5.0
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Hello!

Hello! Today was the day I finally got my car, and this milestone was made possible thanks to the incredible support of Oscar Kienou and Ezequias Mateo. Both of them are genuine, trustworthy professionals who take the time to answer every question with patience and care. The entire process was smooth, stress-free, and transparent. Ezequias went above and beyond to ensure that I felt confident, satisfied, and ultimately drove away with exactly what I wanted. If you’re looking for a team that truly values customer satisfaction, I highly recommend visiting their location. With people like Oscar and Ezequias, you’ll be in excellent hands.

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  • Overall experience 5.0
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Diana is a true legend .

Diana is a true legend . From the beginning with my first car and now 10 years later my third car . She’s been a great friend and sales person. Her ability to meet her clients needs and support her team. Even when the dealership is packed is remarkable. I’m glad to have had her as my sales representative. She is so talented

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
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0 people out of 0 found this review helpful.