Reviews
Highway Robbery
Took over a week to fix a leak in trunk. It was a recall, they charged me over $600.00...Told them where the leak originated..the recall letter. Still charged me 150.00 for diagnostic xx. Rip off will never go back to Vaden to buy or service my vehicle.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Vaden Chevrolet Pooler (912) 450-7399
I love Vaden Chevrolet!
Best customer service I?ve EVER gotten at a car dealership. Every single person from my salesman to the finance manager was the consummate professional. 10/10 would recommend! Click to Copy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi there, thank you so much for your positive comments about Vaden Chevrolet Pooler!
Easy as 1,2,3
Everything was superb, the Vaden Chevrolet in Pooler exceeded my expectations. Very friendly and attending staff. I glad I choose this particular dealership to buy a new vehicle no regrets and would do it again. 10/10
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Great Service at Dan Vaden Chevrolet
I always have great, fast service at this dealership. And I love the free snacks and drinks! The waiting area is so comfortable and clean.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Our staff is committed to providing each of our clients with the best automotive experience!
Does not allow phone or email pricing negotiation
I’m basing this review on customer service. I called to get pricing and possible negotiation and was told by Ivanna that store policy does not allow that via calls or email. Isn’t this the point of internet sales? Sounds sketchy.
- Customer service 2.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
Hi, it's upsetting to hear that your experience was anything but stellar. We would like the opportunity to make this up to you. Please contact our manager at (912) 450-7399 so we can make your experience a positive one.
Excellent
It was a very smooth and easy purchase! Anthony helped me and was very informative
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Pooler!
Excellent
Service team did everything in their power to display convient service. Thanks Pooler Chevy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Vaden Chevrolet Pooler!
Service
Dealers need to provide good customer experience for service and Vaden Pooler is doing a good job with that.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi there, thank you so much for your positive comments about Vaden Chevrolet Pooler! If you have any further questions, please give us a call. We're always happy to help!
Oil Change Service
Had a great experience. Was able to book my oil change appointment online and was able to get into Vaden upward of 3 weeks prior to other locations. Service was professional. Lounge area was clean and quiet and allowed me to get work done while my vehicle was being worked on - also stocked with refreshments. Was even texted during my appointment regarding additional services which allowed me to review and approve in real time. I would highly recommend this location and definitely will go back myself.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Catalytic repair
They did a great job with my car. It rides and sounds new again. Made the entire process easy from start to finish and the atmosphere is comfortable, clean and very customer friendly
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Vaden Chevrolet Pooler.