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(1,091 reviews)

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Escape

From start to finish, Mike Shannon, made the car buying experience so easy! Great to work with. Great price and service. Second vehicle bought through Mike Shannon at Portsmouth Ford.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Salesman Cory

Cory made the whole experience of choosing a vehicle an buying it great. He listened to what I wanted an found the perfect SUV for me..Great experience all around!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Vehicle purchase

I have purchased at least 20 vehicles. My experience at Portsmouth Ford was by far the easiest, least stressful experience I have ever had. Fair new vehicle price. Fair trade in price. Done in 1 hour! Don’t waste your time anywhere else! Dan and Shane were low key, no pressure, efficient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

New F150

Excellent all around. Found the basic truck that I had my eye on, on the web. It was much less than at other dealerships. This is the perfect place to go to if you want a Ford. Since I have no experience with their service department and don't know anyone that goes there. I cannot give any advice about that department.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Pre owned purchase

From star to finish the process was smooth, I never felt pressure to purchase nor rushed. We called ahead to look at a particular vehicle that was on the lot. Mike was my sales person and also turns out to be Customer Development. Good job for him as he has developed a return customer. The vehicle was noted to need a side mirror. The part was ordered and within a week it was in. Service was just as great as Sales. Staff was friendly and courteous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My car buying experience

The sales personal at Portsmouth Ford were excellent they had the 2014 Ford Fusion that i wanted to test drive ready for me no waiting around. The sales process and finance department were excellent. I would definitely buy another car there for sure very satisfies with the service Mike Shannon was awesome to deal with great experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

This was the sixth vehicle we've bought from Portsmouth Ford

The price is set right in from the start. No haggling and wondering if you got the best deal. Pretty hard to beat the prices (if at all). No pressure sales at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

excellent buying experience

Excellent buying experience all around. Salesman was knowledgeable and thorough with no pressure.the car was as stated online and in excellent condition. The warranty coverage offered was more than expected. Great experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Positive Experience

I bought a 17 Lincoln Navigator from Portsmouth Ford. Brian Leahy was my sales rep. He was positive, thorough and easy to work with. After finding a part broken in the back seat I contacted Portsmouth. There was some rough edges around the process getting it repaired but they allowed me to take the car to a local dealer for repair (I live 2.5 hours from Portsmouth, NH). I would definitely buy from them again and would recommend them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchade

My husband and I went in and Mike Shannon helped us pick out a great vehicle in our price range. He did not pressure us and made sure my husband test drove it before making decision. Gave us a box to transfer our stuff. He truly goes above and beyond. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.