Reviews
Penny was very prompt on getting the car in. Explaining everything that was going to happen. Halfway through she came out dnd explained what they did for the inspection and also what they advised on what needed to be done. She explained why it needed to be done and what could happen. Very pleased with the service from start to finished.
Penny was very prompt on getting the car in. Explaining everything that was going to happen. Halfway through she came out dnd explained what they did for the inspection and also what they advised on what needed to be done. She explained why it needed to be done and what could happen. Very pleased with the service from start to finished.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Susan, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know our staff was so helpful! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Gavin kept us informed about our service. All staff were very professional and personable. Customer service is great here! Would recommend Faulkner Mazda without hesitation
Gavin kept us informed about our service. All staff were very professional and personable. Customer service is great here! Would recommend Faulkner Mazda without hesitation
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Our experience at Faulkner Mazda was nothing but superb. Our salesman was very accommodating to our needs. He showed so much grace and patience with my indecisiveness. The finance process was also a breeze.
Our experience at Faulkner Mazda was nothing but superb. Our salesman was very accommodating to our needs. He showed so much grace and patience with my indecisiveness. The finance process was also a breeze.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Mike Ramsey was so very helpful and knowledgeable. Will be sure to recommend him to my friends! Mike Grant was also helpful! The whole staff was friendly. Thanks for a very positive experience!
Mike Ramsey was so very helpful and knowledgeable. Will be sure to recommend him to my friends! Mike Grant was also helpful! The whole staff was friendly. Thanks for a very positive experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Friendly fast fine affordable and they wash your car too and they remember your name
Friendly fast fine affordable and they wash your car too and they remember your name
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
This is by far the best dealership I have ever worked with very professional very courteous, and they all have a personality where they make. You feel very welcome and a part of the Faulkner Mazda family.
This is by far the best dealership I have ever worked with very professional very courteous, and they all have a personality where they make. You feel very welcome and a part of the Faulkner Mazda family.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Even though I have moved, I still go to Faulkner Mazda in Harrisburg PA. They have the best service & sales personnel. On my 3rd Mazda from there because they have the nicest people working there. Thank you
Even though I have moved, I still go to Faulkner Mazda in Harrisburg PA. They have the best service & sales personnel. On my 3rd Mazda from there because they have the nicest people working there. Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The process was wonderful! Mike in sales was awesome and great to deal with and very helpful. Mike in finance also did a great job as well!
The process was wonderful! Mike in sales was awesome and great to deal with and very helpful. Mike in finance also did a great job as well!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Heidi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!
The paperwork was nightmare, had to go back to the dealership several times because the paperwork submitted was not accepted by Penn Dot until it was submitted 2 times then accepted. The paperwork was submitted 3 times before Mazda Financial Services would accept the paperwork.
The paperwork was nightmare, had to go back to the dealership several times because the paperwork submitted was not accepted by Penn Dot until it was submitted 2 times then accepted. The paperwork was submitted 3 times before Mazda Financial Services would accept the paperwork.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Edward, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please contact our Manager at (717) 901-3200 so that we may ensure your experiences with our dealership are more pleasant moving forward.
My spouse and I had an amazing experience at Faulkner Mazda Harrisburg, especially working with Mike Ramsey. He is truly the best! Mike is incredibly personable and takes the time to walk you through everything Mazda has to offer. I left feeling confident and excited, knowing all the features of my new car and having everything set up exactly how I wanted it. What really stood out is how Mike genuinely gets to know you and what you?re looking for. It never felt rushed or transactional just a great, personalized experience from start to finish. Ron was also a pleasure to work with, and I?m so grateful the team was able to find the exact car we wanted. Zac made the protection options easy to understand and gave us a great experience, and Mike Grant supported us through financing and provided multiple options to select from. I?ve been with Mazda for 6 years, and this is exactly why I keep coming back. These days, you can buy a car anywhere but the exceptional service, knowledgeable team, and overall experience at Faulkner Mazda Harrisburg truly set them apart. Highly recommend!
My spouse and I had an amazing experience at Faulkner Mazda Harrisburg, especially working with Mike Ramsey. He is truly the best! Mike is incredibly personable and takes the time to walk you through everything Mazda has to offer. I left feeling confident and excited, knowing all the features of my new car and having everything set up exactly how I wanted it. What really stood out is how Mike genuinely gets to know you and what you?re looking for. It never felt rushed or transactional just a great, personalized experience from start to finish. Ron was also a pleasure to work with, and I?m so grateful the team was able to find the exact car we wanted. Zac made the protection options easy to understand and gave us a great experience, and Mike Grant supported us through financing and provided multiple options to select from. I?ve been with Mazda for 6 years, and this is exactly why I keep coming back. These days, you can buy a car anywhere but the exceptional service, knowledgeable team, and overall experience at Faulkner Mazda Harrisburg truly set them apart. Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Amanda, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!