Reviews
Excellent service.
Excellent service. I’ve been a customer for 20 years and they have never disappointed me. Service is very efficient and this dealership cares for its customers.
Excellent service.
Excellent service. I’ve been a customer for 20 years and they have never disappointed me. Service is very efficient and this dealership cares for its customers.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your continued trust and loyalty over the years! We truly value your support and look forward to serving you for many more years to come at Paul Miller Volkswagen of Bernardsville! Safe travels!
Always a pleasant experience, service is quick and
Always a pleasant experience, service is quick and friendly, came in for oil change , car returned done and cleaned
Always a pleasant experience, service is quick and
Always a pleasant experience, service is quick and friendly, came in for oil change , car returned done and cleaned
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Johanna, thank you for choosing Paul Miller Volkswagen of Bernardsville and for sharing your experience. We look forward to assisting you again!
Been a customer at Volkswagen of Bernardsville for 10-15
Been a customer at Volkswagen of Bernardsville for 10-15 years and consistently experienced excellent service.
Been a customer at Volkswagen of Bernardsville for 10-15
Been a customer at Volkswagen of Bernardsville for 10-15 years and consistently experienced excellent service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your continued trust and loyalty over the years! We truly appreciate your support and look forward to serving you again in the future! - Paul Miller Volkswagen of Bernardsville
Giving them 5 stars is not enough for the service they
Giving them 5 stars is not enough for the service they provide. I can only say thank you very much. They are the best, thank you.
Giving them 5 stars is not enough for the service they
Giving them 5 stars is not enough for the service they provide. I can only say thank you very much. They are the best, thank you.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your review of Paul Miller Volkswagen of Bernardsville! It means the world to us to hear you think our team is the best. We hope to see you again soon!
The service was quick and everyone was helpful.
The service was quick and everyone was helpful. I do recommend this volkswagen dealer for service.
The service was quick and everyone was helpful.
The service was quick and everyone was helpful. I do recommend this volkswagen dealer for service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There is nothing better than a great review. Thanks for giving Paul Miller Volkswagen of Bernardsville your business, Bob!
Everyone I dealt with was very helpful and gracious thank
Everyone I dealt with was very helpful and gracious thank you all for your expertise
Everyone I dealt with was very helpful and gracious thank
Everyone I dealt with was very helpful and gracious thank you all for your expertise
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The entire team at Paul Miller Volkswagen of Bernardsville is so glad we earned your business. Thanks so much, Roxanne!
NOT GREAT!
NOT GREAT! Mechanic suggested I replace filters when I did already last time he suggested He didn’t even look at them- not great service - just reading the chart and actually not doing the work Makes me not trust their suggestions going forward and won’t be serving my car here anymore
NOT GREAT!
NOT GREAT! Mechanic suggested I replace filters when I did already last time he suggested He didn’t even look at them- not great service - just reading the chart and actually not doing the work Makes me not trust their suggestions going forward and won’t be serving my car here anymore
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Eric, we're sorry to read about your disappointment and lack of trust in our suggestions. We aim for thoroughness and clear communication with every customer's vehicle maintenance needs. It sounds like we fell short here, so we'd love the chance to address this directly with you if possible - please don't hesitate to reach out. Thank you, David Livermore - General Manager - (833) 979-3234
Very dependable service department/ Maria is so helpful
Very dependable service department/ Maria is so helpful and efficient! My issue had to be addressed same day and it went seamlessly. Recommended highly!
Very dependable service department/ Maria is so helpful
Very dependable service department/ Maria is so helpful and efficient! My issue had to be addressed same day and it went seamlessly. Recommended highly!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Barbara, we are thrilled to hear Maria made the process so seamless and efficient for you! Thank you for recommending Paul Miller Volkswagen of Bernardsville. Have a great day!
Always pleasant and helpful, I don't trust my car with
Always pleasant and helpful, I don't trust my car with anyone else. Not even the VW dealer around the corner from me.
Always pleasant and helpful, I don't trust my car with
Always pleasant and helpful, I don't trust my car with anyone else. Not even the VW dealer around the corner from me.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your trust and loyalty! We truly appreciate your confidence in our team here at Paul Miller Volkswagen of Bernardsville.
My new ( 7400 miles) Taos had a complete transmission
My new ( 7400 miles) Taos had a complete transmission failure. The communication regarding the status of my vehicle was disappointing. As was the length of time it took to repair. The car broke down on October 8th, was towed to the dealership, and we didn’t get it back until October 20th. The car is driving great now, the mechanics did a great job. Unfortunately, the rest of the service experience was underwhelming.
My new ( 7400 miles) Taos had a complete transmission
My new ( 7400 miles) Taos had a complete transmission failure. The communication regarding the status of my vehicle was disappointing. As was the length of time it took to repair. The car broke down on October 8th, was towed to the dealership, and we didn’t get it back until October 20th. The car is driving great now, the mechanics did a great job. Unfortunately, the rest of the service experience was underwhelming.
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- Overall experience
- 2.0
- Does recommend this dealer
- Came in for service or repair
I'm sorry to hear about the transmission issues with your vehicle and the delay in communication during its repair process. I was happy, however, to have been able to provide some clarity regarding a shipping error on VW's part and am so thankful for your patience in this matter. We are able to offer you a customer satisfaction reimbursement, and we are always here to help if you need anything else. Please don't hesitate to give me a call if you'd like further assistance at this time—your satisfaction is important to us. Thank you, David Livermore - General Manager - (833) 979-3234