Reviews
If I could give zero stars I would! Dealer backed out of agreed upon deal and wasted mine and my wife's (and infant son) time by not telling us about an apparent deposit already in place on vehicle wed been discussing for two days. Negotiated in good faith and worked out deal with salesman and sales manager, and arranged time to come wrap up deal this afternoon, twenty minutes later they said a deposit had been made the day prior. No one mentioned to me the need for a deposit, or I would have made one (though I guess it was already too late). That's some xx! I work in sales and if I did that, I'd be banned from all the groups I sell in and completely lose the trust of my network. Now reading other reviews about unprofessionalism at the dealership and after this interaction, I'd steer clear of Global Mini. Unless they have your money in hand, they'll sell the car you want out from underneath you! Their word is worth nothing.
If I could give zero stars I would! Dealer backed out of agreed upon deal and wasted mine and my wife's (and infant son) time by not telling us about an apparent deposit already in place on vehicle wed been discussing for two days. Negotiated in good faith and worked out deal with salesman and sales manager, and arranged time to come wrap up deal this afternoon, twenty minutes later they said a deposit had been made the day prior. No one mentioned to me the need for a deposit, or I would have made one (though I guess it was already too late). That's some xx! I work in sales and if I did that, I'd be banned from all the groups I sell in and completely lose the trust of my network. Now reading other reviews about unprofessionalism at the dealership and after this interaction, I'd steer clear of Global Mini. Unless they have your money in hand, they'll sell the car you want out from underneath you! Their word is worth nothing.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great facility, staff and overall fantastic experience. Test drove multiple models, found the one I was most comfortable with and drove away with a new vehicle. No drama, no excessive pressure or sales tactics.
Great facility, staff and overall fantastic experience. Test drove multiple models, found the one I was most comfortable with and drove away with a new vehicle. No drama, no excessive pressure or sales tactics.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words! We are so glad you had a fantastic experience with us. Our team aims to provide a stress-free and enjoyable car buying experience. Enjoy your new vehicle!
Mark Cooper did an excellent job navigating our purchase. Communication was excellent. Handled every situation. Able to find the exact car we wanted and get it delivered to our home.
Mark Cooper did an excellent job navigating our purchase. Communication was excellent. Handled every situation. Able to find the exact car we wanted and get it delivered to our home.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
David Beyer, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports MINI!
Buying a new car can be stressful, but the team at Global MINi made it ? very comfortable? . Never in too much of a hurry.No pressure to add on things that I didn?t need. Able to provide info I asked about or find the right person to answer. And they have a great selection of vehicles on campus to pick from.
Buying a new car can be stressful, but the team at Global MINi made it ? very comfortable? . Never in too much of a hurry.No pressure to add on things that I didn?t need. Able to provide info I asked about or find the right person to answer. And they have a great selection of vehicles on campus to pick from.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Roscoe Cox, we're so glad that we were able to go above and beyond your expectations!
Just purchased my very first Mini from this dealership. I did an online inquiry in the evening & was promptly contacted by Peter the next morning. He kindly worked with my wants & schedule & by that evening I was driving home in my new car. Peter was courteous & lovely to work with during the sale process & the Manager Mark was delightful & efficient. We are no stranger to car buying & this experience exceeded our expectations. 10/10 recommend this duo & location if in the market for a Mini!
Just purchased my very first Mini from this dealership. I did an online inquiry in the evening & was promptly contacted by Peter the next morning. He kindly worked with my wants & schedule & by that evening I was driving home in my new car. Peter was courteous & lovely to work with during the sale process & the Manager Mark was delightful & efficient. We are no stranger to car buying & this experience exceeded our expectations. 10/10 recommend this duo & location if in the market for a Mini!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Easy to get into a deal that worked for both parties! I would recommend buying here. I am pleased with the car that I bought.
Easy to get into a deal that worked for both parties! I would recommend buying here. I am pleased with the car that I bought.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The sales people were very knowledgeable, pleasant, and patient as I shopped for my new car. The process was very smooth and easy, and I am a very satisfied customer. My sales person was Jalen.
The sales people were very knowledgeable, pleasant, and patient as I shopped for my new car. The process was very smooth and easy, and I am a very satisfied customer. My sales person was Jalen.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Yvonne Anderson, thank you for your kind review; we are happy to pass along your comments to the team here at Global Imports MINI!
The dealership and my sales rep, Peter, was great. They worked with me as I was coming from out of town and even stayed after hours to ensure we could do everything in one day. Very courteous and nice to work with. Everyone there I interacted with was very nice and welcoming.
The dealership and my sales rep, Peter, was great. They worked with me as I was coming from out of town and even stayed after hours to ensure we could do everything in one day. Very courteous and nice to work with. Everyone there I interacted with was very nice and welcoming.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the amazing review! We are thrilled to hear that your experience at our dealership was nothing short of excellent. We pride ourselves on providing exceptional customer service and we're so glad that Peter and our team delivered that for you. We look forward to assisting you again in the future!
Great customer service, attention to detail. Tyrell is great, he knew what I was looking for and got it on the spot. If I can give this dealership a 20 rating star, I would, I got nothing but great service. Thanks to Peter, I got a great deal.
Great customer service, attention to detail. Tyrell is great, he knew what I was looking for and got it on the spot. If I can give this dealership a 20 rating star, I would, I got nothing but great service. Thanks to Peter, I got a great deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Great experience. Was able to make a deal over the phone as I live 2 hrs away. Truck was ready for me when I got to the dealership to test drive and purchase.
Great experience. Was able to make a deal over the phone as I live 2 hrs away. Truck was ready for me when I got to the dealership to test drive and purchase.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!