Nielsen Dodge Chrysler Jeep Ram

Purchased a new car. Absolutely worst decision we could have made. Service area is tiny. Honesty and safety is not their strength. It turned into a useless already scratched lease.

Always does his best yo hwlp with all my families vehicle needs Not sure where i i would go if it wasn't for tony

Tony has been the greatest salesman for our family - to date we've bought five Jeeps - and I'm ready for my sixth!

Drop in maintenance service (first oil change since leasing my Grand Cherokee) was fast and efficient. The gentleman who assisted us this time was polite, efficient, and a pleasure to deal with.

Great service department! My advisor was very helpful and they had me out of there in less time that they estimated! Facility is clean, organized and had a wonderful waiting room with Tea, Coffee and complimentary snacks. Very professional operation all around- Recommended!

Repairs done well with attention to detail. I would recommend Neislen Body Shop to anyone in need of body work.

I believe Nielsen/Dover Dodge Dealership may have committed NJ MVC Violations 12/27/22 to Date by: •Not, but required in writing, disclose weather 12/27 $1000 Credit Card Deposit was Refundable or Nonrefundable. •Misuse of Temporary Registration, Reassignment Certificates, Vehicle Title. (See backside Certificate of Origin/MSO which wasn’t provided to me until 30 days after transaction. •Fraudulently Notarized 12/27 Satisfied NJ Sales Tax before consummating Transaction 12/29. •Ensuring Me to drive a unregistered motor vehicle “see email thread” paying for any tickets which I may receive. •Negligence to Provide Third Party Title Company Assignment of Documentation •Negligence to provide tracking information of Third Party Title Company developments. •Failure to Disclose CT Secretary of State definitions for Motor Vehicle Requirements •Documentation n Written Email Timelines Available.

Tony helped me purchase my first new car and I cannot recommend him enough! He really cares about his clients and continued to check in with me about the car after I purchased it, to make sure that it was all to my liking and if anything else was needed. If you are looking for a new car and Tony is the one helping you out, you are in the best hands with someone that truly wants to help you make the absolute best purchase for whatever your budget is!

The Service Writers are pleasant and competent. They always treat me and my car very well.

Dropped my Jeep at E Hanover service dept on Saturday 4/11 pm. No work could be done until Monday.lts now April 24 and it hasn’t been fixed .I was told no loaner vehicles were available. I need my Jeep, I,m 88 years old and in poor health. Apparently it needs ahead gasket and a front stabilizer. I was told I have to wait because it didn’t,t have an appointment. I also feel I,m being punished because it wasn’t,t purchased at Nielsen. This Jeep is under full factory warranty and they are in no hurry to do the repairs. I might be an old senior citizen,but I know when I,m being taken advantage of. I am not finding fault with my Jeep,l love this vehicle and want it back. I guarantee it will never see e Hanover Nielsen Jeep again. I don,t know if my complaining will help or hurt me but I don,t know what else to do.I filed a case complaint with Jeep yesterday,no response yet.l can,t rate all of the service guestions as I don,t have my Jeep back yet