Reviews
Worst dealership experience ever.
Worst dealership experience ever. Buyer beware .thought everything was good then ran into a title and registration issue which still has not been settled after three months of numerous calls to management and so on . Same story over and over again .once they get your money good luck dealing with them . Basically left me now with no vehicle for three months buyer beware .
Worst dealership experience ever.
Worst dealership experience ever. Buyer beware .thought everything was good then ran into a title and registration issue which still has not been settled after three months of numerous calls to management and so on . Same story over and over again .once they get your money good luck dealing with them . Basically left me now with no vehicle for three months buyer beware .
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you, mikat1914, for taking the time to bring this review to our attention. We are sorry to hear about your negative experience and would like to further discuss your experience in more detail. At a moment of your convenience, please contact me directly at jamie@route46nissan.com. I look forward to hearing from you. Jamie Rusignuolo
I left you one email on 3/19/26 and you never responded back . I also sent you an email on 3/29/26. Amd re sent my original email to that was sent on 3/19 with the issues and names of all spoken to .Hopefully we can resolve this major issue .
This place is simply the worst.
This place is simply the worst. Never contact you, change prices weekly, re-list vehicles so they don’t appear to be sitting on their lot for MONTHS. Oh and they won’t give you OTD numbers unless you go into their dealer. SKIP these SHADY scammers.
This place is simply the worst.
This place is simply the worst. Never contact you, change prices weekly, re-list vehicles so they don’t appear to be sitting on their lot for MONTHS. Oh and they won’t give you OTD numbers unless you go into their dealer. SKIP these SHADY scammers.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, our records don't show that you have ever interacted with our sales team, let alone even visited our showroom. Perhaps this review belongs to some other retailer. As always, Edison Nissan provides superior customer service and satisfaction to all customers. All our new and certified pre-owned vehicles are sold at exceptionally attractive prices, thus making it appealing to customers from every part of the country and in some cases, the world. Thank you for paying attention to our dealership.
Never contacted me, they kept changing prices on the
Never contacted me, they kept changing prices on the vehicles 🚗 .. it was ridiculous.. one minute one price, two hours later $4000 more
Never contacted me, they kept changing prices on the
Never contacted me, they kept changing prices on the vehicles 🚗 .. it was ridiculous.. one minute one price, two hours later $4000 more
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, our records don't show that you have ever interacted with our sales team, let alone even visited our showroom. Perhaps this review belongs to some other retailer. As always, Edison Nissan provides superior customer service and satisfaction to all customers. All our new and certified pre-owned vehicles are sold at exceptionally attractive prices, thus making it appealing to customers from every part of the country and in some cases, the world. Thank you for paying attention to our dealership.
They wouldn't give me an out the door price.
They wouldn't give me an out the door price. I contacted the dealership through the online interactive pop up. I got a text from the dealership. I gave them a stock number and saw the veh was on the lot for 112 days. I was ready to make a purchase. All I asked for as an out the door number (OTD) the final selling price to have a good handle on what I was looking at before I drove 2+hrs to the dealership. The text reply I got back was "You need to come into the dealership to get the best price." No its 2026 any good dealership that wants to sell a car will give you an out the door number. Then they lied on a review I left them that "according to our records we never interacted with you." What an excuse to try and make your dealership look better.
They wouldn't give me an out the door price.
They wouldn't give me an out the door price. I contacted the dealership through the online interactive pop up. I got a text from the dealership. I gave them a stock number and saw the veh was on the lot for 112 days. I was ready to make a purchase. All I asked for as an out the door number (OTD) the final selling price to have a good handle on what I was looking at before I drove 2+hrs to the dealership. The text reply I got back was "You need to come into the dealership to get the best price." No its 2026 any good dealership that wants to sell a car will give you an out the door number. Then they lied on a review I left them that "according to our records we never interacted with you." What an excuse to try and make your dealership look better.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello Joshua, Although I am not sure what exactly gone awry with our interaction, but it seems to me that we haven't done anything wrong to deserve a one-star review from you. Let's retrace the steps: You have contacted us about a pre-owned Nissan Rogue all the way from two and a half hours away in Pennsylvania. Something tells me that there are plenty of similar vehicles that you can buy in your own neck of the woods. So, the question that begs itself is "why would you go so far out of the way to contact a dealer, who is located a great distance from you?". The answer is painfully obvious. The price. Ok, we can respect that. But in your text messages you have offered more than $2,000.00 less than what the vehicle is advertised for? Our sales representative has advised you that all negotiations outside of what has been published online, need to be conducted in person and provided you with all the fees (itemized) that you can expect to pay upon finalizing the price of the vehicle (taxes, documentation fee and DMV charges). What exactly did we do so wrong that made you feel behooved to tarnish the reputation of an honest business? I would really appreciate it, if you could see your way clear to remove this undeserved review and would like to extend an opportunity for you to purchase any of our vehicles at an exceedingly attractive prices (evidently, something that cannot be attained in Pennsylvania). And for the purpose of simplifying the figures, it would be the price of the vehicle (whichever one you choose from our extensive inventory) plus your local taxes, plus $899.00 documentation fee plus DMV charges (approx. $275.00). We would be more than happy to accommodate all your automotive needs and wants. Respectfully, Joe Gorr General Manager Edison Nissan 401 US-1 Edison, NJ 08817 (732)867-0400 ext. 1586
Wrote this on google and they tried to remove it.
Wrote this on google and they tried to remove it. Standard bait and switch here. I own a successful business and have a large fleet. I typically use my internal vendors for vehicle purchases but I thought I would snag a deal myself instead and build more relationships. I now remember why I don’t take this route. Advertised a vehicle 10,000 under true price which was excessively inflated. Don’t waste your time. UPDATE: I got a call from the Steve, the store manager. He opened threatened me on my recorded business line stating that “I don’t want to leave you a bad review on your business after you leave one on mine, then we go back and forth” that it’s “not good business for anybody”. Dear management: we have very well recorded interactions and understanding of Google as a review platform. We have the ability to track reviews to a single device. If i at any moment find that anyone from your establishment leaves a review, our legal team will be calling yours. Update after ownership response: It looks like yet another feeble attempt to disregard a real review. After search DNS on some of your post, this makes complete sense. I am requesting a full audit from google of your reviews considering the destination of many are from oversees, which makes complete sense after this shameful attempt to remove a review and silence a REAL customer. I typically refrain from naming individuals unless they are personally liable in the deceitful act. However, in an attempt to reclaim trust in my review status, and the tactics Edison Nissan deploys, I have no choice. The attempt they are making as an organization I have seen before in another business that I operate in. This is where you claim that this is a competitor trying to reduce your google score and therefore, should be removed as a fraudulent review. I spoke with Jesus at first from online sales (find attached proof). He of course did not follow up which again, now makes complete sense. I then spoke with Bic (like the pen he said) who I believe is a collateral damage in this post as I do not believe he did anything wrong but was my direct salesman (photo proof of interaction and number shielded to avoid breaking google forum rules, plus he did nothing wrong per say). Steve on the other hand is the store manager or finance manager. We had a brief interaction when I arrived when I asked where the bathroom was and he responded "you have to buy a car first" Joking back, I said "I have a blank check in my pocket" Which in fact, I did. After our later interaction, im wondering if this comment was inappropriate after meeting someone for theA first time. Steve is the one who ultimately down and tried to sell me on the $10,000 increase in which I replied that this is a bait and switch in which I don't have time for. I asked if we could both respect each others time and make the deal that was promised. They came back with another offer which is when I parted ways. Bic shook my hand and I walked out the door, sat in my car before leaving for my next destination and wrote the review. It is then that Steve, the manager, called my on my work line (which is recorded) where my assistant picked up and transferred him to me. The reason for the call could be only one of two things. 1. they wanted to move the vehicle before end of year or 2. To ask to remove the review. Based on the interaction I had at the dealership, I assumed it was the latter. Unfortunately, this was the case as Steve said "its not good for either of our businesses" Knowing well that he was trying to scare me into removing the review. I also had this on speaker at a competitors office, along side being recorded so that if necessary I was able to take action where applicable. Final Notes: After reading the response from management I decided to check the listing as I was sure that it would be removed by now. Unsurprisingly, it was removed and is no longer listed after being exposed in person, and now on the internet.
Wrote this on google and they tried to remove it.
Wrote this on google and they tried to remove it. Standard bait and switch here. I own a successful business and have a large fleet. I typically use my internal vendors for vehicle purchases but I thought I would snag a deal myself instead and build more relationships. I now remember why I don’t take this route. Advertised a vehicle 10,000 under true price which was excessively inflated. Don’t waste your time. UPDATE: I got a call from the Steve, the store manager. He opened threatened me on my recorded business line stating that “I don’t want to leave you a bad review on your business after you leave one on mine, then we go back and forth” that it’s “not good business for anybody”. Dear management: we have very well recorded interactions and understanding of Google as a review platform. We have the ability to track reviews to a single device. If i at any moment find that anyone from your establishment leaves a review, our legal team will be calling yours. Update after ownership response: It looks like yet another feeble attempt to disregard a real review. After search DNS on some of your post, this makes complete sense. I am requesting a full audit from google of your reviews considering the destination of many are from oversees, which makes complete sense after this shameful attempt to remove a review and silence a REAL customer. I typically refrain from naming individuals unless they are personally liable in the deceitful act. However, in an attempt to reclaim trust in my review status, and the tactics Edison Nissan deploys, I have no choice. The attempt they are making as an organization I have seen before in another business that I operate in. This is where you claim that this is a competitor trying to reduce your google score and therefore, should be removed as a fraudulent review. I spoke with Jesus at first from online sales (find attached proof). He of course did not follow up which again, now makes complete sense. I then spoke with Bic (like the pen he said) who I believe is a collateral damage in this post as I do not believe he did anything wrong but was my direct salesman (photo proof of interaction and number shielded to avoid breaking google forum rules, plus he did nothing wrong per say). Steve on the other hand is the store manager or finance manager. We had a brief interaction when I arrived when I asked where the bathroom was and he responded "you have to buy a car first" Joking back, I said "I have a blank check in my pocket" Which in fact, I did. After our later interaction, im wondering if this comment was inappropriate after meeting someone for theA first time. Steve is the one who ultimately down and tried to sell me on the $10,000 increase in which I replied that this is a bait and switch in which I don't have time for. I asked if we could both respect each others time and make the deal that was promised. They came back with another offer which is when I parted ways. Bic shook my hand and I walked out the door, sat in my car before leaving for my next destination and wrote the review. It is then that Steve, the manager, called my on my work line (which is recorded) where my assistant picked up and transferred him to me. The reason for the call could be only one of two things. 1. they wanted to move the vehicle before end of year or 2. To ask to remove the review. Based on the interaction I had at the dealership, I assumed it was the latter. Unfortunately, this was the case as Steve said "its not good for either of our businesses" Knowing well that he was trying to scare me into removing the review. I also had this on speaker at a competitors office, along side being recorded so that if necessary I was able to take action where applicable. Final Notes: After reading the response from management I decided to check the listing as I was sure that it would be removed by now. Unsurprisingly, it was removed and is no longer listed after being exposed in person, and now on the internet.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Hello, our records don't show that you have ever interacted with our sales team, let alone even visited our showroom. Perhaps this review belongs to some other retailer. As always, Edison Nissan provides superior customer service and satisfaction to all customers. All our new and certified pre-owned vehicles are sold at exceptionally attractive prices, thus making it appealing to customers from every part of the country and in some cases, the world. Thank you for paying attention to our dealership.
sam was great, he was very attentive and responsive to my
sam was great, he was very attentive and responsive to my questions and worries he made the buying process great
sam was great, he was very attentive and responsive to my
sam was great, he was very attentive and responsive to my questions and worries he made the buying process great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your feedback, Jennifer! We’re glad to hear that Sam was attentive, responsive, and helped make your car-buying experience a great one. We truly appreciate your kind words and support!
Worst car dealer I've ever tried to work with.
Worst car dealer I've ever tried to work with. I tried to buy a car from Edison Nissan and they refused to take any steps at all to sell it to me unless I was at the lot in person. I asked if a video could be made to show me the actual condition and they said no. I live over 300 miles away so I asked if I could put a deposit on it to hold it to make sure it would be there if I made the long trip. They said no and that there was no guarantee it would even be there when I arrived. I asked for out-the-door pricing and only after multiple emails did they list the associated fees, but refused to lock the price of the vehicle beyond that day. I was ready to buy this and make the long trip to get it according to their rules with just a little coordination to see a video and make sure it would be there when I arrived and they just didn't want to work for it at all.
Worst car dealer I've ever tried to work with.
Worst car dealer I've ever tried to work with. I tried to buy a car from Edison Nissan and they refused to take any steps at all to sell it to me unless I was at the lot in person. I asked if a video could be made to show me the actual condition and they said no. I live over 300 miles away so I asked if I could put a deposit on it to hold it to make sure it would be there if I made the long trip. They said no and that there was no guarantee it would even be there when I arrived. I asked for out-the-door pricing and only after multiple emails did they list the associated fees, but refused to lock the price of the vehicle beyond that day. I was ready to buy this and make the long trip to get it according to their rules with just a little coordination to see a video and make sure it would be there when I arrived and they just didn't want to work for it at all.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello, our records don't show that you have ever interacted with our sales team, let alone even visited our showroom. Perhaps this review belongs to some other retailer. As always, Edison Nissan provides superior customer service and satisfaction to all customers. All our new and certified pre-owned vehicles are sold at exceptionally attractive prices, thus making it appealing to customers from every part of the country and in some cases, the world. Thank you for paying attention to our dealership.
Corey was great and amazing got a great deal on my Nissan
Corey was great and amazing got a great deal on my Nissan Murano. Thank you soo much
Corey was great and amazing got a great deal on my Nissan
Corey was great and amazing got a great deal on my Nissan Murano. Thank you soo much
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Paola, thank you for the wonderful feedback! We're happy to hear that Corey helped you get a great deal on your Nissan Murano. Enjoy your new ride, and thank you for choosing us!
Corey was great bought my Escalade and was very happy!
Corey was great bought my Escalade and was very happy! Thank you so much for the good service
Corey was great bought my Escalade and was very happy!
Corey was great bought my Escalade and was very happy! Thank you so much for the good service
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for sharing your experience! We’re so glad to hear that Corey helped make your Escalade purchase a great one. We truly appreciate your kind words and are happy you had a positive experience with us. Enjoy your new ride, and we hope to see you again soon!
I had to take time and thank Zeke for his help today.
I had to take time and thank Zeke for his help today. He was very patient with me and respected my budget. I would definitely recommend him and glad he was the one to help me
I had to take time and thank Zeke for his help today.
I had to take time and thank Zeke for his help today. He was very patient with me and respected my budget. I would definitely recommend him and glad he was the one to help me
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your experience! We're so glad to hear that Zeke was patient, respectful of your budget, and provided the support you needed. Your recommendation means a lot, and we're happy he was able to assist you.