Reviews
Tarun Kumar was great he worked with me quickly and efficiently, he was able to get me the deal I wanted and the warranty I asked for np , thank you Tarun and Mak Haik
Tarun Kumar was great he worked with me quickly and efficiently, he was able to get me the deal I wanted and the warranty I asked for np , thank you Tarun and Mak Haik
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Since I brought in my vehicle on December 7, 2025 up till current nothing has been done and you keep switching me from my garbage car to a xxxx monster truck and you telling me mileage when all I do is drive back and forth to work and nothing has been done to my car. What kind of a dealership and business are you all running and nothing has been said about my car? Not even updates and no communication and I only got to find out yesterday my service person is no more. I will post this on BBB, I will also contact your corporate office as well as post this on yelp and every website you can think of...so folks will know I have received the worst service from you all. I as a customer deserve the best from you BUT, I have received the worst service from this company.
Since I brought in my vehicle on December 7, 2025 up till current nothing has been done and you keep switching me from my garbage car to a xxxx monster truck and you telling me mileage when all I do is drive back and forth to work and nothing has been done to my car. What kind of a dealership and business are you all running and nothing has been said about my car? Not even updates and no communication and I only got to find out yesterday my service person is no more. I will post this on BBB, I will also contact your corporate office as well as post this on yelp and every website you can think of...so folks will know I have received the worst service from you all. I as a customer deserve the best from you BUT, I have received the worst service from this company.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Jessica was fantastic. I talked to her on the phone Wednesday evening, saw her Thursday morning and a little while was driving off in my new car.. I highly recommend her she is great
Jessica was fantastic. I talked to her on the phone Wednesday evening, saw her Thursday morning and a little while was driving off in my new car.. I highly recommend her she is great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
On Aug 7th I contacted the dealership on a 2025 F-150 Black Widow. talked with salsman Christian Gomez. When we talked on the 7th of Aug he kept putting me off claiming he was busy. we talked about the truck selling at 78,000. I texted him twice and never recived anything back. Call the dealership back to speak with Christian. during the time we havent talked the price dropped to 75,000. When I called him he was very unprofessional with me. When I mentioned that the price dropped he told me that I agreed to the 78,000 which I didn't. then started talking very unprofessional basically yelling at me saying or you buying the truck or not. I told him yes but why shouldn't I get the advertised price of 75,000. Christian then hung up on me. I called him back explaining how unprofessional he was and asked to speak to a Manager. Still waiting on another salsman to contact me after speaking to a manager.
On Aug 7th I contacted the dealership on a 2025 F-150 Black Widow. talked with salsman Christian Gomez. When we talked on the 7th of Aug he kept putting me off claiming he was busy. we talked about the truck selling at 78,000. I texted him twice and never recived anything back. Call the dealership back to speak with Christian. during the time we havent talked the price dropped to 75,000. When I called him he was very unprofessional with me. When I mentioned that the price dropped he told me that I agreed to the 78,000 which I didn't. then started talking very unprofessional basically yelling at me saying or you buying the truck or not. I told him yes but why shouldn't I get the advertised price of 75,000. Christian then hung up on me. I called him back explaining how unprofessional he was and asked to speak to a Manager. Still waiting on another salsman to contact me after speaking to a manager.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
They had plenty of Broncos to choose from. I did not feel pressured or rushed thru the buying process.
They had plenty of Broncos to choose from. I did not feel pressured or rushed thru the buying process.
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Pharaoh Dickens the salesman was very helpful and professional when I came in to the dealership he made it a speedy process
Pharaoh Dickens the salesman was very helpful and professional when I came in to the dealership he made it a speedy process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hoy tube muy mala experiencia en este diller de autos usados, fuy por una ford expedition max 2020 donde me corieron el crédito, quise haser un intercambio y todo hiva bien Jessica y su manayer ,me quisieron estafar con otro auto más viejo y más caro, por lo tanto no recomiendo a este diller son muy estafadores Jessica y su manayer, les gusta jugar con las personas, publican un auto en un precio y luego te quieren vender otro auto con otro precio, mucho cuidado ,no compren en este diller de autos usados
Hoy tube muy mala experiencia en este diller de autos usados, fuy por una ford expedition max 2020 donde me corieron el crédito, quise haser un intercambio y todo hiva bien Jessica y su manayer ,me quisieron estafar con otro auto más viejo y más caro, por lo tanto no recomiendo a este diller son muy estafadores Jessica y su manayer, les gusta jugar con las personas, publican un auto en un precio y luego te quieren vender otro auto con otro precio, mucho cuidado ,no compren en este diller de autos usados
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
This place will steal your SSN when you Pay cash for a JAGUAR Pearl White In Full and mess you credit up. When there is a cash money transaction credit is not needed. This was a hard credit. Want come off for years. Think once Before YOU USE THEM...
This place will steal your SSN when you Pay cash for a JAGUAR Pearl White In Full and mess you credit up. When there is a cash money transaction credit is not needed. This was a hard credit. Want come off for years. Think once Before YOU USE THEM...
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
They employ deceptive practices to lure people in, then change already agreed-upon terms. They don't want to honor advertised price. They gave me an "out the door" price with line-by-line details, then indicated they couldn't honor that price and wanted to add over $2k more. Don't trust them!
They employ deceptive practices to lure people in, then change already agreed-upon terms. They don't want to honor advertised price. They gave me an "out the door" price with line-by-line details, then indicated they couldn't honor that price and wanted to add over $2k more. Don't trust them!
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.
Had mechanical issues couple months ago. Initially determined problem was not addressed but now can change opinion. Found so far all concern issues solved. Apologize for previous negative comments. Wonderful customer service and repairs.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your thoughtful feedback! We appreciate your understanding and are thrilled to hear that all your concerns have been resolved. At Mac Haik Ford Desoto, we strive to provide wonderful customer service and effective repairs. If you ever need assistance in the future, please don't hesitate to reach out. We look forward to serving you again! Sincerely, the Team at Mac Haik Ford Desoto