Reviews
They contacted to me next day and i explained what i wanted pay in full with my credit card, he said they don't do that , i said fine ! They called me many times with same issue they had no idea about the subject, they don't communicate each other before contacting costumer and wasting people's time !
They contacted to me next day and i explained what i wanted pay in full with my credit card, he said they don't do that , i said fine ! They called me many times with same issue they had no idea about the subject, they don't communicate each other before contacting costumer and wasting people's time !
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- Overall experience
- 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for bringing this to our attention. We’re sorry to hear about your experience and understand how frustrating it must have been to receive multiple calls without clear communication or resolution. This is not the level of organization or service we strive to provide. Your feedback highlights an important area where we need to improve, particularly in ensuring our team is aligned before reaching out to customers and that your preferences are clearly noted and respected. We also apologize for any confusion regarding payment options. We’d appreciate the opportunity to clarify this for you and see if there’s a way we can better assist. Please feel free to reach out to us directly so we can address your concerns and work toward a smoother experience. Thank you again for your feedback—it helps us improve.
Recently purchase our Kia Carnival and I couldn’t be more please with everyone that made it happen. Such an easy and smooth transaction and amazing staff . Highly recommend!
Recently purchase our Kia Carnival and I couldn’t be more please with everyone that made it happen. Such an easy and smooth transaction and amazing staff . Highly recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the glowing review! We're thrilled to hear that you had a smooth and easy experience purchasing your Kia Carnival. Our team works hard to make the process seamless for our customers. Thanks for recommending us! Enjoy your new car.
trying to cancel and receive refund on vsc contract as the finance mngr told my wife she needed to purchase to receive loan.... My stomach is turning and trying to cancel now for several months finally was able to circumvent and contact warranty co which immediately cancelled contract but dealer has to refund funds yet no one will get on phone , went in person met with someone claiming there GM (Nick) not sure regardless he stated he we do immediately yet 1 month and counting still not done will post daily as well as contact Nissan Corporate,DMV Dept.,Lender,etc.... Be ware of these crooks
trying to cancel and receive refund on vsc contract as the finance mngr told my wife she needed to purchase to receive loan.... My stomach is turning and trying to cancel now for several months finally was able to circumvent and contact warranty co which immediately cancelled contract but dealer has to refund funds yet no one will get on phone , went in person met with someone claiming there GM (Nick) not sure regardless he stated he we do immediately yet 1 month and counting still not done will post daily as well as contact Nissan Corporate,DMV Dept.,Lender,etc.... Be ware of these crooks
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a new car
We’re very concerned to read this and appreciate you bringing it to our attention. This is not the experience or communication we expect from our finance process, and we understand how upsetting and stressful this situation must be. Vehicle service contracts are optional, and we take any concerns about how they’re presented very seriously. We’re glad to hear the warranty company was able to cancel the contract, and we would like the opportunity to review what happened on our end to ensure this does not happen again. Please contact our management team directly so we can look into this matter and assist with any remaining concerns.
Worked with Nicholas Beddoe and Paul Abizeid to buy my Rogue. Would not hesitate at all to recommend Nissan of Huntington. Nicholas and Paul were professional and a pleasure to work with. Nicholas was incredibly knowledgeable about the models I was interested in worked with me to get a deal I was happy with. I thought both were very clear and transparent; I have dealt with other dealerships where the process was filled with surprises and hidden extra fees. This dealership presented all the costs, taxes, fees etc in a detailed and understandable way. Paul presented all my options in detail and the entire process, start to finish, was free of any pressure. Thank you both
Worked with Nicholas Beddoe and Paul Abizeid to buy my Rogue. Would not hesitate at all to recommend Nissan of Huntington. Nicholas and Paul were professional and a pleasure to work with. Nicholas was incredibly knowledgeable about the models I was interested in worked with me to get a deal I was happy with. I thought both were very clear and transparent; I have dealt with other dealerships where the process was filled with surprises and hidden extra fees. This dealership presented all the costs, taxes, fees etc in a detailed and understandable way. Paul presented all my options in detail and the entire process, start to finish, was free of any pressure. Thank you both
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The employees at this dealership showed a complete lack of integrity and honesty. Ceaser, the manager agreed to a deal on a car. Upon completing the deal, they realized they were not making the money they wanted to. Instead of being honest they attempted to sneak $3,500 into the financing. When I told them to remove the $3500 they decided that they were no longer going to live up to deal they agreed to
The employees at this dealership showed a complete lack of integrity and honesty. Ceaser, the manager agreed to a deal on a car. Upon completing the deal, they realized they were not making the money they wanted to. Instead of being honest they attempted to sneak $3,500 into the financing. When I told them to remove the $3500 they decided that they were no longer going to live up to deal they agreed to
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Nissan of Huntington is wonderful! Max was outstanding and very helpful and we love our new Pathfinder
Nissan of Huntington is wonderful! Max was outstanding and very helpful and we love our new Pathfinder
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
This was the best car buying experience I’ve had in several years. Charles explained the vehicle in detail as well as the buying process. No pressure at all. When I went to pick up my vehicle Charles introduced me to the service department, and helped with the Nissan app. I highly recommend this dealership and send kudos to John the manager & Andy from finance!
This was the best car buying experience I’ve had in several years. Charles explained the vehicle in detail as well as the buying process. No pressure at all. When I went to pick up my vehicle Charles introduced me to the service department, and helped with the Nissan app. I highly recommend this dealership and send kudos to John the manager & Andy from finance!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We took our Nissan pathfinder for service at Nissan of Huntington being new in the area. We know dealers are a little pricey but, trust authorized dealers will do a good job. Our service advisor, Nelson Peña was very courteous and professional. However, things turned for the the worst shortly after. When we picked up our truck, the windshield was cracked. Our service advisor and service manager, TJ Cardone, had left for the day so we left a message with the dealer to call us back. Never got a call back. Had to take time off work to go to the dealer twice. For TJ to tell us he didn't know anything about it until I mentioned all the messages I'd left for him. Then he stated that we'd have to go through insurance. When I asked if they had cameras, he stated the cameras were not working. I asked to speak to the GM, he told me there was no one higher than him. Everyone knows there's always a GM. The runaround they gave us wreaks of dishonesty. We will continue to buy Nissan automobiles but will not have anything to do with this particular dealership. I would also give them zero stars if I could. Fellow patrons, beware.
We took our Nissan pathfinder for service at Nissan of Huntington being new in the area. We know dealers are a little pricey but, trust authorized dealers will do a good job. Our service advisor, Nelson Peña was very courteous and professional. However, things turned for the the worst shortly after. When we picked up our truck, the windshield was cracked. Our service advisor and service manager, TJ Cardone, had left for the day so we left a message with the dealer to call us back. Never got a call back. Had to take time off work to go to the dealer twice. For TJ to tell us he didn't know anything about it until I mentioned all the messages I'd left for him. Then he stated that we'd have to go through insurance. When I asked if they had cameras, he stated the cameras were not working. I asked to speak to the GM, he told me there was no one higher than him. Everyone knows there's always a GM. The runaround they gave us wreaks of dishonesty. We will continue to buy Nissan automobiles but will not have anything to do with this particular dealership. I would also give them zero stars if I could. Fellow patrons, beware.
- Customer service
- 1.0
- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Jb, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Terrible experience with service department. Very misleading and they look to rip you off for things you don’t need. Told that I needed tires when I did not and then told I have to pay diagnostic fee then. Another service department confirmed tires should last another 15,000-20,000 miles.
Terrible experience with service department. Very misleading and they look to rip you off for things you don’t need. Told that I needed tires when I did not and then told I have to pay diagnostic fee then. Another service department confirmed tires should last another 15,000-20,000 miles.
- Customer service
- 1.0
- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sal, we're disappointed to hear of the negative experience you had at our location. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
Reviews about how misleading the service department are is spot on. They look for ways to find charges or tell you you need things you. BEWARE!!
Reviews about how misleading the service department are is spot on. They look for ways to find charges or tell you you need things you. BEWARE!!
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- Buying process
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- Quality of repair
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair