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Toyota of Slidell

(307 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 8:30am–8:00pm 7:30am–6:00pm
Saturday 8:30am–8:00pm 7:30am–5:00pm
Sunday Closed Closed

Reviews

(307 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Slidell from DealerRater.

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Prejudice Staff

I do not recommend this location at all. Customers aren’t treated equally. A Caucasian woman was treated very nicely, she received all of her recommendations and was given the opportunity to decide if she wanted to proceed with service. Also, she was given several options with replacing her tires. However, my vehicle was already parked outside of the work area before I was even given my recommendations. When given a quote for tires, I only was given one expensive option. I was really upset by this because I was actually going to let them complete the recommendations. I also asked for a copy of the recommendations to get my car serviced by someone else and I was told it would be emailed to me. At this point, I shutdown and didn’t want to spend a penny more here. It’s really sad that it’s 2022 and this is still going on. Also, it has been an hour and I still don’t have any recommendations in my email. I refuse to spend my money here.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
1 person out of 4 found this review helpful. Did you?
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Sad!!!!!!!.......,..............................!!

Took my truck in for the 5000 mile Service to get ties rotated. They scratched my rims up! Have some pride in your work when working on people's trucks.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
2 people out of 2 found this review helpful. Did you?
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I purchased a 2021 Rave 4 love it but I needed help with...

I purchased a 2021 Rave 4 love it but I needed help with to operate the fun stuff like like all the buttons on the steering wheel.how to use the cameras..Brett Stewart was and is a life saver..!When I have a question he is ready to show me what to do and he always shows me new things about my car .. when I need help he is ready and willing to help...He is soooo knowledgeable about the Toyota..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Used Chevy Silverado

Drove truck less than 1000 miles and transmission went out Long story short,3200 to repair Coincidence or was it doctored up by previous owner to dump it?Who knows Called sales person to let him know Answer was “I’ll pass the info on” Gee thanks Buyer Beware

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just purchased my second vehicle from this dealership...

Just purchased my second vehicle from this dealership with the help of Adam in sales. He is always helpful and seems to find what I’m looking for at a fair price, salesman who go out of there way to help will keep me returning again. Everything always goes smooth with every purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I recently purchased a new Toyota 4-Runner. My...

I recently purchased a new Toyota 4-Runner. My salesperson was Lisa Ancar and she was wonderful. Very helpful but not pushy, which is one of the reasons I purchased from this dealership. All of the staff was great, including the financing dept. I would recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I just got my 4runner from Toyota of Slidell. Joey was...

I just got my 4runner from Toyota of Slidell. Joey was very helpful! He went the extra mile with explaining things to me. He was being pulled in several directions and still didn't miss anything when it came to the deal. Extremely satisfied in my choice of where I decided to purchase my vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Adam!

11-27-2019 I think the people there are very professional and experienced and I especially like Adam Meyer, our Sales person! Adam went above and beyond to find the exact RAV4 we wanted! He was patient, professional, knowledgeable, witty, and a determined young man to accommodate us! He followed up with us every step of the way, as he came through with our beautiful new 2020 RAV4!!! I cannot remember every ones name who helped in the search, but I truly appreciate your team work!!! I will be back many times, as Toyota of Slidell offers free car washes for life of your purchased vehicle! All in all, a great experience and we will be back! I highly recommend Adam Meyer! Toyota of Slidell offers stellar customer service. I was completely blown away with their customer care policy. Every one is genuinely nice, courteous,...

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Would not fix

Buy 2019 Corolla from them took back 4 times say nothing wrong. Took Bert Allen Toyota they find in 45 minutes make long story short I trade in 3 month old car on new Camry Bert Allen the best never go Slidell again and I tell all my friends don’t go Slidell business manager don’t help and service

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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My experience today July 9 2019

I was extremely disappointed in the way I was treated in your dealership today with the handling of the Avalon I purchased from your salesman Gary I believed what he was saying to the point I purchased the vehicle I asked immediately about the order that caught my attention Gary explained the car had sat in the heat and just need airings out. Here it is July 9th we agreed on meeting because at his request it didn’t work the car was cleaned with a ozone 1 cleaner by Jason or his name maybe Shaun the Ordor was so strong it made have a headache only because I asked for a car to Saturday so mine could be cleared up to see if the smell had been resolved Mr Owens first said he would give me a Camery until my car would be cleaned he left out the office Gary came in a second time trying to explain the what had been done by this time he had said to many disrespectful statements he left out Mr Owens come back on the office with s totally different statement and told me giving me a car until mine would be ready would cause him mileage and sales by then after being there for 5 hours I was devastated and need to get to my job 2 and half hours away my issue is still not resolved and had to drive home in 95 degree heat with the windows down I am so out down

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 2.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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