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BMW of Silver Spring

(5,879 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2024 state dealer award
View 23 awards
2024 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2015 state dealer award 2014 state dealer award 2013 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (833) 241-2335 (833) 241-2335
Used (888) 681-0953 (888) 681-0953
Service (866) 453-9594 (866) 453-9594

Reviews

(5,879 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of BMW of Silver Spring from DealerRater.

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I had a great experience working with Ron Askew.

I had a great experience working with Ron Askew. From the first call, he promised a no nonsense process and to beat any deal. He delivered, he was honest, and respectful of my time. When the vehicle I wanted came with summer tires, Ron went above and beyond by making sure all season tires were ordered at no additional cost. It was a smooth, transparent, and stress free experience. I highly recommend Ron Askew and Silver Spring BMW.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had a great experience working with Ron Askew.

I had a great experience working with Ron Askew. From the first call, he promised a no nonsense process and to beat any deal. He delivered, he was honest, and respectful of my time. When the vehicle I wanted came with summer tires, Ron went above and beyond by making sure all season tires were ordered at no additional cost. It was a smooth, transparent, and stress free experience. I highly recommend Ron Askew and Silver Spring BMW.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

It was a pleasure to work with Christian Perry at BMW of

It was a pleasure to work with Christian Perry at BMW of Silver Spring! He was highly professional, friendly, and extremely knowledgeable about the two vehicles I was considering. He clearly explained the features and packages available for both vehicles as well as the purchasing options. I especially liked that he did not pressure me into purchasing a vehicle or lose patience throughout my vehicle selection process. He heard my concerns and assisted me in selecting a vehicle that matched my wants and needs. He is the best!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a new car and had the absolute

I recently purchased a new car and had the absolute pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier from start to finish. Ron was incredibly patient, knowledgeable, and attentive, making sure I understood every step of the process and felt comfortable with my decision. Before coming to BMW of Silver Spring, I visited another location—Passport BMW—and while the service there was okay, Ron brought his A-game in a way that set a completely higher standard. The difference was night and day. If you're looking for someone who genuinely cares about their customers and goes above and beyond to make the car-buying experience smooth and enjoyable, Ron Askew is the person you want to work with. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I recently purchased a new car and had the absolute

I recently purchased a new car and had the absolute pleasure of working with Ron Askew, and I cannot say enough about the exceptional experience he provided. His customer service was truly top-tier from start to finish. Ron was incredibly patient, knowledgeable, and attentive, making sure I understood every step of the process and felt comfortable with my decision. Before coming to BMW of Silver Spring, I visited another location—Passport BMW—and while the service there was okay, Ron brought his A-game in a way that set a completely higher standard. The difference was night and day. If you're looking for someone who genuinely cares about their customers and goes above and beyond to make the car-buying experience smooth and enjoyable, Ron Askew is the person you want to work with. Highly recommended!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Donzell, thank you so much for your feedback! Ron will be very happy to hear about your kind words and high star rating! We hope to be of service to you again! Take care!

The folks at BMW Silver Spring are professional,

The folks at BMW Silver Spring are professional, friendly, and easy to work with! Would highly recommend

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

This was my 3rd BMW purchased through this dealership.

This was my 3rd BMW purchased through this dealership. After our purchase, we met with Mr. Amit Thanki to go over the features of our car. His help was invaluable. He was always available, his knowledge and patience were superb. Without Mr. Thanki's help we would still be fumbling around trying to find the features needed to enjoy our new car. Thank you Amit. You're the best.

Rating breakdown (out of 5):
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  • Overall experience 5.0
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Dealer response

Hi, thank you so much for your feedback! Amit will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

I recently purchased a BMW iX from BMW of Silver Spring,

I recently purchased a BMW iX from BMW of Silver Spring, and I couldn’t be happier with the entire experience. From start to finish, the team was exceptional — especially Eric Lovo, my client advisor, and Naeim Imaniyan, the finance manager. Eric was phenomenal. He was knowledgeable, patient, and genuinely invested in helping me find the right vehicle. He took the time to answer every question, walk me through all the features, and make the process enjoyable. His professionalism and warm personality made this one of the best car-buying experiences I’ve ever had. Naeim in finance was equally outstanding. He explained all the options clearly, was extremely organized, and made the final steps seamless and stress-free. His transparency and efficiency really stood out. Together, Eric and Naeim delivered a level of service that was both personal and highly professional. If you’re considering a BMW, I highly recommend visiting BMW of Silver Spring and working with them — you’ll be in excellent hands!

Rating breakdown (out of 5):
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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

What differentiates BMW dealerships is not the cars.

What differentiates BMW dealerships is not the cars...they are all great...it's the people. This is the 4th car we have leased or bought from BMW of Silver Spring. All of those experiences were great. But honestly, our last purchase, guided by Eric Lovo, was extraordinarily wonderful. He was helpful beyond belief. He worked with us on a really good deal. He patiently spent what seemed like hours taking us through the wonders of the new X5 technology and installed our old roof rake on the new car. I'd love to suggest ways in which the experience could be better...but neither my wife nor I could come up with a single idea. If anyone wanted to buy or lease a BMW, I'd give Eric's name in a heartbeat. We worked with Dave Strassman in the past and he was great. Eric filled those large shoes magnificently.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Amit Thank is very thorough and knowledgeable and made it

Amit Thank is very thorough and knowledgeable and made it easy for me to learn and remember all the fabulous new features. I'm new to BMW and Amit followed up several times to make sure I was happy with my new car. This is exceptional service!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Sheila, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.