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All American Ford Paramus

(355 reviews)
Sales hours: 9:00am to 9:00pm
Service hours: 7:30am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 8:00am–4:00pm
Sunday Closed Closed

Reviews

(355 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My experience

This is my third lease with All American Ford. I love the atmosphere, the way they are attentive to your needs, and how they work with you budget wise. Jasmine Suarez was amazing and loves what she does from the minute I called her she took care of everything and it was perfect. Deaumus was also a great help and got me in there to see my new truck and helped me set up everything in my truck and was very patient. The paper signing is always long but this time around it didn't take that long at all. Very appreciative of all they have done for me and I'm such a happy customer and plan to always renew my lease wit them. I recommend everyone to go and look for the car of their dreams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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New Ford Explorer

Salesman Jim Farrington was very helpful. They have a huge inventory across there several stores in NJ, so very likely they have your car, options and color in stock.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great customer service

Took my new truck for its first oil change. Received great customer service from the second I pulled up until the I was leaving!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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All American Ford!

that I wasn't treated like a sale. I felt like I was really being listened to. Also half the staff had to stay late because it was the end of the night. So that's definitly appreciated. I actually already recommended a friend to go down there.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Congratulations on your new purchase, Michelle! Thank you for taking the time to write about your experience with us. At All American Ford of Paramus, we are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. We appreciate the kind and sincere comments as well as the recommendations. We hope to see you again soon! Find us on Facebook; we offer exclusive specials for our likers. Kind Regards, All American Ford of Paramus

Fusion Energy

Boris, our salesman, was extremely helpful and did not pressure us into buying a car. He took the time to answer all of our questions and made sure the car we were buying fit our needs and budget.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Toby, congratulations on your car! I am happy to hear you are enjoying your purchase. At All American Ford of Paramus, we strive to answer every question and address every concern, and it?s encouraging to know Boris was able to show you dedicated and personalized service. We are committed to helping each customer get behind the wheel of a car that accommodates their lifestyle and includes all the features that makes it their dream vehicle. We look forward to working with you during your next service visit. Remember to find us on Facebook to receive access to our exclusive coupons. Kind Regards, All American Ford of Paramus

Excellent sales & personel

Tom Stass was extremely helpful with the type of car I needed and keeping the price in the range of what I was able to afford. Rob was patient in searching for vehicles that were advertised the online inventory and finding out their availability.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for leaving us this review, Joanne. We are very happy to hear that Tom and Rob were able to meet your needs and could help get you set up with the perfect new car for you. If there is anything more we can do for you please feel free to come back and see All American Ford of Paramus any time! Take care! All American Ford of Paramus Team

Service

My service adviser, Jeannette Vaccaro,was very knowledgeable and accommodating. The service was performed within a reasonable time. I was completely satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for your perfect review, Richard! We're glad to hear that our team was accommodating, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, All American Ford of Paramus Team

Boris best sale agent, great customer service.

this is my third vehicle purchase at this facility they even delivery to my house plus they speak Spanish feel like I'm back to my country love you guys thanks to Steve, boris and all employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great service!

My sales consultant Curtis Villarreal was very helpful and worked just as hard as I did to help me get a car. Excellent customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent Service. Would recommend to anyone.

My service adviser Joshua went above and beyond to accommodate my visit. He even arranged a drop off for me which was excellent. It saved me a lot of time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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