Reviews
My service advisor Jaclyn was great , she kept in touch
My service advisor Jaclyn was great , she kept in touch with me throughout the process of the repair , overall the service experience was excellent. , roadside was fast getting my car and then service took care of repair quickly , good experience
My service advisor Jaclyn was great , she kept in touch
My service advisor Jaclyn was great , she kept in touch with me throughout the process of the repair , overall the service experience was excellent. , roadside was fast getting my car and then service took care of repair quickly , good experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Joe! We're pleased to hear your service experience at All American Ford Paramus was seamless and efficient. Jaclyn and the team are thrilled to have your feedback. Thank you!
Jorge was awesome!
Jorge was awesome! He was thorough, helpful and everything went smooth and fast!! Thank you Jorge!!! I would definitely recommend All American Ford! Go see Jorge!!
Jorge was awesome!
Jorge was awesome! He was thorough, helpful and everything went smooth and fast!! Thank you Jorge!!! I would definitely recommend All American Ford! Go see Jorge!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for recommending Jorge and our team at All American Ford Paramus! We appreciate your business! See you next time!
I was given a 9:00am appointment the day after I called.
I was given a 9:00am appointment the day after I called. Ashley Munoz, the service representative who helped me when I brought my Cmax in for its annual check up, gets my highest recommendation. She was completely on top of explaining what would be done, and keeping me apprised, as diagnostics discovered bigger issues. At 55,000+ miles, the car was found to need new brakes and rotors. Ashley arranged to have this done the same day and estimated it would be finished by 4pm. (It was done at 3:45pm.) Ashley is clearly very knowledgeable, but is also able to communicate this clearly and pleasantly to the customer. It's a rare combination! She gets top marks from me for the whole experience :))
I was given a 9:00am appointment the day after I called.
I was given a 9:00am appointment the day after I called. Ashley Munoz, the service representative who helped me when I brought my Cmax in for its annual check up, gets my highest recommendation. She was completely on top of explaining what would be done, and keeping me apprised, as diagnostics discovered bigger issues. At 55,000+ miles, the car was found to need new brakes and rotors. Ashley arranged to have this done the same day and estimated it would be finished by 4pm. (It was done at 3:45pm.) Ashley is clearly very knowledgeable, but is also able to communicate this clearly and pleasantly to the customer. It's a rare combination! She gets top marks from me for the whole experience :))
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Barbara, thank you for sharing your feedback about Ashley and our team! We appreciate your business and hope to see you again at All American Ford Paramus. Safe travels from all of us, and please don't hesitate to reach out to us if there is anything else we can do for you!
Smooth and easy process.
Smooth and easy process. From scheduling appointment online, drop off and picking up. Great service and communication throughout.
Smooth and easy process.
Smooth and easy process. From scheduling appointment online, drop off and picking up. Great service and communication throughout.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrew, we’re pleased to hear you received such efficient service from our team! Thank you for choosing All American Ford Paramus and sharing your positive experience. Drive safely!
I had a problem with the tire air pressure on Tuesday
I had a problem with the tire air pressure on Tuesday night. I went to All American early Wednesday AM without an appointment. They took my car right into the Service area and fixed the situation promptly.
I had a problem with the tire air pressure on Tuesday
I had a problem with the tire air pressure on Tuesday night. I went to All American early Wednesday AM without an appointment. They took my car right into the Service area and fixed the situation promptly.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sal, thank you for sharing this 5-star review of our team! We are happy to hear that we could help you with your tire pressure in a timely manner. We hope to see you back at All American Ford Paramus for all your future automotive needs. Safe travels!
I recently purchased a 2025 Ford Explorer Platinum
I recently purchased a 2025 Ford Explorer Platinum Edition from All American Ford in Paramus. The sales person, Jennifer Franco was outstanding. She spent a great deal of time figuring out how much it would cost to buy out my old lease and also how much it would cost to lease a new 2025 Explorer. After describing what I wanted in a new car, she located a new vehicle in a few days. She kept me informed what was going on every step of the way. The transaction went smoothly, and I am driving a new 2025 Ford Explorer Platinum Edition. Great work on Jennifer’s part. Great sales person and very professional and nice. Great experience.
I recently purchased a 2025 Ford Explorer Platinum
I recently purchased a 2025 Ford Explorer Platinum Edition from All American Ford in Paramus. The sales person, Jennifer Franco was outstanding. She spent a great deal of time figuring out how much it would cost to buy out my old lease and also how much it would cost to lease a new 2025 Explorer. After describing what I wanted in a new car, she located a new vehicle in a few days. She kept me informed what was going on every step of the way. The transaction went smoothly, and I am driving a new 2025 Ford Explorer Platinum Edition. Great work on Jennifer’s part. Great sales person and very professional and nice. Great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tony, we're thrilled to hear Jennifer was so helpful and thorough during your purchase. Enjoy your 2025 Ford Explorer Platinum Edition! Thanks for choosing All American Ford in Paramus. Safe travels!
Great dealership!
Great dealership! I highly recommend Paramus Ford. Plenty of inventory and great sales and service staff.
Great dealership!
Great dealership! I highly recommend Paramus Ford. Plenty of inventory and great sales and service staff.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Murat, it's great to read your five-star review of our team! Thank you for choosing All American Ford Paramus!
Excellent service from pick up to drop off can’t say any
Excellent service from pick up to drop off can’t say any thing nicer about Jeannette very helpful and took care of scheduling asap
Excellent service from pick up to drop off can’t say any
Excellent service from pick up to drop off can’t say any thing nicer about Jeannette very helpful and took care of scheduling asap
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Rita, we're happy Jeannette could assist you from pickup to drop off at All American Ford Paramus. We look forward to our next opportunity to serve you!
Christian in Sales was very helpful and answered all of
Christian in Sales was very helpful and answered all of our questions about our new Ford Bronco Sport. Vehicle is exactly what we wanted. The entire process was easy! Highly recommend ALL AMERICAN FORD!!
Christian in Sales was very helpful and answered all of
Christian in Sales was very helpful and answered all of our questions about our new Ford Bronco Sport. Vehicle is exactly what we wanted. The entire process was easy! Highly recommend ALL AMERICAN FORD!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We’re glad Christian helped make your Ford Bronco Sport purchase seamless here at All American Ford Paramus. Thank you!
Jaclyn in Service is truly amazing .
Jaclyn in Service is truly amazing . This dealership and the Service department really take pride in their work and overall make your Service experience fantastic.
Jaclyn in Service is truly amazing .
Jaclyn in Service is truly amazing . This dealership and the Service department really take pride in their work and overall make your Service experience fantastic.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jimmy, we are delighted to hear your kind words about Jaclyn and our service team! Thank you for choosing All American Ford Paramus and for sharing your experience.