Reviews
Great customer service. Greg the sales person was great and we appreciated his follow up call.
Great customer service. Greg the sales person was great and we appreciated his follow up call.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Charles did FANTASTIC! He went over the top to get our Outback DCM issue fixed. I drive from Cleveland Tn and will continue coming
Charles did FANTASTIC! He went over the top to get our Outback DCM issue fixed. I drive from Cleveland Tn and will continue coming
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I came in for 2 things that needed to be fixed. After 3 hours there, neither was fixed! This isn't the first time this has happened at this dealership. Very frustrating but the service advisors I dealt with didn't seem to care. They said I would need to leave my car next time and I asked about a loaner...the advisor never got back to me. If my issues weren't Subaru related I would not go back here.
I came in for 2 things that needed to be fixed. After 3 hours there, neither was fixed! This isn't the first time this has happened at this dealership. Very frustrating but the service advisors I dealt with didn't seem to care. They said I would need to leave my car next time and I asked about a loaner...the advisor never got back to me. If my issues weren't Subaru related I would not go back here.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Excellent service and customer centered staff. I’ve been a customer since 2013 and have never been disappointed.
Excellent service and customer centered staff. I’ve been a customer since 2013 and have never been disappointed.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Amy was a pleasure to work with and this was the best experience in a new car purchase that I have experienced.
Amy was a pleasure to work with and this was the best experience in a new car purchase that I have experienced.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Wasn’t impressed with service advisor. Never said hello or called me by my name. Very little personality. I have been dealing with this dealership for about 5 years and this was the worse experience I’ve had. I got the email towards the end of the service and one thing was at a caution and he never discussed it with me. Very disappointed in this service call
Wasn’t impressed with service advisor. Never said hello or called me by my name. Very little personality. I have been dealing with this dealership for about 5 years and this was the worse experience I’ve had. I got the email towards the end of the service and one thing was at a caution and he never discussed it with me. Very disappointed in this service call
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
My experience was extremely efficient, professional, enjoyable and satisfying. I do not believe such an experience could have been better in any meaningful way. It was truly exceptional.
My experience was extremely efficient, professional, enjoyable and satisfying. I do not believe such an experience could have been better in any meaningful way. It was truly exceptional.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
The staff is exceptional - both friendly and knowledgeable. I appreciated the how organized my visit was - from the service door opening as I approached, and ending with my car waiting for me right outside the waiting room once the work was done.
The staff is exceptional - both friendly and knowledgeable. I appreciated the how organized my visit was - from the service door opening as I approached, and ending with my car waiting for me right outside the waiting room once the work was done.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 3.0
- Does recommend this dealer
- Came in for service or repair
very friendly staff. Was kept informed of what was being done and asked for my permission when necessary.
very friendly staff. Was kept informed of what was being done and asked for my permission when necessary.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They are all very polite and explain what they found a how it was collected the problem.
They are all very polite and explain what they found a how it was collected the problem.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair