All In Auto Group

Contacted this company to buy a truck. I’ve been in the market for one for a few weeks now. I asked about the inventory they had and Sandra, the salesperson, sent me a link to the website and just said this is what we have. No wonder they have 1 1/2 stars. Definitely go somewhere else.

Horrible service. The wait was long, the employees unprofessional, and the finance manager was an xxxxxxx when asking questions about the car and price. No purchase made and would recommend any other place but here.

DO NOT I REPEAT DO NOT GO TO THE STEELERSHIP. I WENT THERE TO BUY A CAR IN CASH A 2012 TOYOTA CAMRY THE MARKET PRICE THAT THEY HAD ON THE INTERNET SAID $7,800 I WALKED IN THERE AND SAID I HAVE CASH THEY SAID NO PROBLEM HE THEN GOT ON TO THE PHONE TALK TO SOMEBODY ELSE AND THEN CAME BACK WITH A PIECE OF PAPER STATING THAT THE 2012 TOYOTA CAMRY WOULD BE ALMOST $11,000 WITH A CASH OFFER AFTER I TOLD HIM THAT THAT WAS RIDICULOUS HE RIPPED UP THE PAPER IN FRONT OF ME AND SAID HAVE A GOOD DAY I LEFT IMMEDIATELY AFTER HE DISRESPECTED ME AND RIPPED UP THE PAPER IN FRONT OF ME HE WOULDN'T EVEN MAKE A DEAL YEAH

Called to make an appointment to see a car and was told to come in. 40 Min drive to the dealership, we were told the car wasn't even there and was being serviced elsewhere. If I could out no stars, I would.

Went to see the black 350Z and the clutch was bad couldn't even get the car in gear, right side door wouldn't open, window moulding got stolen, from bumper broken, all brake pads on all 4wheels where less than 3mm. Didn't even offered to fix some of the issues to sell the car, didn't even bother negotiating price as is. Drove 2 hours for nothing thanks to the xxxxx attitude of Armida. Worst customer service. DONT RECOMMEND THIS DEALER AT ALL.

So here we go. I traded in a car here and now I’m getting phone calls because they still haven’t paid off that car and it’s been a month since I got the new car there. So I called them to see what the heck is going on. Turns out they can’t even find the folder that contains the information for the car I traded in. So as of now I’m delinquent in my payment for that car that’s not even mine anymore that they were supposed to pay off. I’m not sure what is going on in that place but, they better figure it out soon!! Very unprofessional and irresponsible!! To say the least.

This is a place that grossly misrepresented a vehicle as perfectly clean and wouldn't need a thing, yet it demonstrated several clear immediate problems, including the most basic thing, such as the "change oil" light being on just after being told that all maintenance was up-to-date, and the "check engine" light on. The manager insisted on a cashier's check for payment which could not have payment stopped for fraud, when showing areas of a contract to sign, purposefully steered away from the clause to sign that indicates that the vehicle may be returned within 48 hours, refused to accept the car back, promised to perform repairs, then refused to honor the written contract for this.

We were excited to test drive a used Subaru and drove 45 minutes to the dealer (All In Auto in Norco) to do so. I had called and spoken with someone in advance to confirm that we could test drive the car and take it to a nearby Subaru dealership for a pre-purchase used car inspection. When we arrived, we were told that the security tracking systems All In Auto puts on the cars is included and non-negotiable. As a result the price was $1,000 higher than shown on the website. Also, the dealer was going to require us to complete purchase paperwork before we could take the car to the Subaru dealer for inspection. Neither of these items was told to us over the phone before driving down. Needless to say, we felt deceived and left immediately. Also, the dealer claimed that the security system requirement and additional charge was listed on the website, but we neither saw it before nor could we locate it after when we returned home.

I bought a car here three months ago pay cash. I haven't received my registration my license plates or my pink slip.I just went back to the dealer a week ago and have a smog check because this car was not even register and the DMV yet.So unprofessional they only care for the money not for the customer.

I wanted to have a major issue with the car fixed before I could buy it, he said no problem, in fact he brought it up before I even did. After that I tried for a week and a half to get ahold of them and get some answers or an update and was basically ignored. When I finally did get through it turns out he sold the car to someone else right out from under me, and likely it still had the major engine problem. I don't think any attempt was made to repair the car.