Reviews
I truly enjoyed working with you Christian and Don during
I truly enjoyed working with you Christian and Don during the process of buying my new truck. The whole facility was nice and all the people very friendly.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Delbert! We're pleased to hear that you had such a positive experience working with Christian and our team at Don Hattan Chevrolet. Enjoy your new truck, and we can’t wait to see you again soon! Sincerely, Don Hattan Chevrolet
Claudie, it’s a very nice person.
Claudie, it’s a very nice person. She answered all my questions on my daughter-in-law‘s questions very knowledgeable.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Shelia, thank you for taking the time to leave such a great review! We’re happy to hear that Claudie provided you with knowledgeable assistance and addressed all your questions. Your satisfaction is important to us at Don Hattan Chevrolet, and we look forward to seeing you again soon! Sincerely, Don Hattan Chevrolet
It was really nice claudia helped a lot they were not
It was really nice claudia helped a lot they were not pushy at all for the sale.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your kind words, Dominick! We're pleased to hear that Claudia provided you with excellent service and made your experience pleasant and comfortable. At Don Hattan Chevrolet, we strive to make every visit enjoyable. We hope to see you again soon! Sincerely, Don Hattan Chevrolet
Great customer service!
Great customer service! Love my new car! Will definitely come back if I need another car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Johnna! We’re pleased to hear that you love your new car and that you had a great experience with our customer service at Don Hattan Chevrolet. We look forward to welcoming you back when you're ready for your next vehicle. Enjoy your ride! Sincerely, Don Hattan Chevrolet
We worked with Claudia for the day and she was SO helpful
We worked with Claudia for the day and she was SO helpful & happy! She answered all of our questions and was very patient with the process! Everyone we worked with that day was also so nice and helpful! 10/10 experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you, Emily! We’re glad to hear about your fantastic experience with Claudia and our team at Don Hattan Chevrolet. It's great to know that we could assist you and make the process enjoyable. We appreciate your kind words and look forward to welcoming you back soon! Sincerely, Don Hattan Chevrolet
Very poor communication skills, for service department.
Very poor communication skills, for service department. Why give info if they going to ignore it?
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for your feedback, Vivian. We understand your concerns regarding the communication from our service department. Our team strives to provide clear and timely information, and we appreciate you bringing this to our attention. Please feel free to reach out to us directly ar Don Hattan Chevrolet so we can discuss your experience further. Your input is valuable to us. Sincerely, Don Hattan Chevrolet
Claudia was amazing helping find the truck I was looking
Claudia was amazing helping find the truck I was looking for! The process was easy, but there was a problem with the gas pump. They got it fixed right away and I have been enjoying my truck!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Michael! We're pleased to hear that Claudia was able to assist you in finding the truck you were looking for and that the process was easy. We appreciate your understanding regarding the gas pump issue and are glad it was resolved quickly. Enjoy your truck, and we look forward to seeing you again at Don Hattan Chevrolet! Sincerely, Don Hattan Chevrolet
Claudia gave awesome service and was very patient.
Claudia gave awesome service and was very patient. We were browsing after our vehicle was totaled. Claudia went with us to look at a different vehicle during a test drive and was patient explaining different features and going through financing. Would definitely recommend!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your wonderful review! We appreciate your kind words about Claudia and her exceptional service during your vehicle search. It’s great to hear that she was patient and helpful while you explored different options. We’re thrilled to have earned your recommendation. We look forward to seeing you at Don Hattan Chevrolet again soon! Sincerely, Don Hattan Chevrolet
HORRIBLE HORRIBLE SERVICE!
HORRIBLE HORRIBLE SERVICE!! I am writing as a loyal customer with three vehicles purchased and serviced through Don Hatton Chevrolet in Park City, including a Chevy 2500 Z71 from April 2025, a used Mercedes from August 2025, and a Duramax 5500 Entourage. I have encountered several unresolved issues. First, I was required to purchase a $799 paint protection plan that couldn’t be removed from the bill of sale. Now, the paint protection on my Mercedes is peeling, and I’m told it’s not covered. Second, I was promised unlimited car washes with all vehicles, but after a few washes, that promise was rescinded. Finally, for my 2024 Duramax 5500 Entourage, a simple fuse box cover was broken and is not being covered under warranty.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for reaching out and sharing your experience with us. We appreciate your loyalty as a customer and are concerned to hear about the issues you've encountered with your vehicles, including the Chevrolet 2500 Z71, the Mercedes-Benz, and the Chevrolet Duramax 5500 Entourage. Your concerns regarding the paint protection plan, the car wash promise, and the warranty on the fuse box cover are important to us. We would like the opportunity to discuss these matters further to see how we can assist you. Please feel free to contact us directly at Don Hattan Chevrolet. Your feedback is valuable, and we are committed to addressing your concerns. Sincerely, Don Hattan Chevrolet
Extremely disappointed with experience.
Extremely disappointed with experience. I live a couple hours away so I tried doing as much as I could remotely. I had several vehicles picked out amd filled out credit app ahead of time. However they never would give me any finance or payment information. They just told me when I made it in to their location not to worry it would work itself out. When I did make it there I didn't see any of the vehicles we discussed. They told me I had one option it was an4 cylinder vehicle take it or leave it. It was am absolute waste of my time.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Thank you for sharing your experience with us. We understand that your visit to Don Hattan Chevrolet did not meet your expectations, especially after you made an effort to prepare remotely. Our team appreciates your feedback and wants to ensure we improve our communication regarding vehicle availability and financing options. Unfortunately, based on the name you have provided in this post, we are unable to find any customer information in our system or visit to our location. So, if you would please, reach out to us directly, and we would be happy to discuss this further with you. Sincerely, Don Hattan Chevrolet