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Eddy's Toyota of Wichita

(328 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–8:00pm 7:00am–6:00pm
Saturday 9:00am–8:00pm 7:00am–1:00pm
Sunday Closed Closed
New (855) 402-7955 (855) 402-7955
Used (866) 489-8579 (866) 489-8579
Service (888) 882-2339 (888) 882-2339

Reviews

(328 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Eddy's Toyota of Wichita from DealerRater.

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Purchased a used truck

Eddy’s process was fast and everyone was professional. I can’t say enough how much I appreciated everyone from start to finish. They knocked it out of the park.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That's what we like to hear, Andy! We strive to get our customers taken care of quickly in a professional manner and we're happy you experienced that with us. Thank you so much for the kind words and the five star rating. We greatly appreciate it!

To buy a new car

I was treated very well and Harrison was very good as well as Finance. All in all it was a very good experience. Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's wonderful to hear! We are truly happy you had a great experience with our team! Thank you so much for sharing your feedback with us. We greatly appreciate the kind words and the five star rating!

Great services

Great service . Alex explained everything that they recommend me to do to car. And also broke it down for me so I can do the most important services first!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That's wonderful, Xena! We are truly happy you had a great experience with our team! Thank you so much for choosing us for your vehicle repair needs. It is greatly appreciated!

Bench, M.

The experience I had during this vehical search was very good. The last time I came onto the place i was pressurrd and hurried and they did not listen to on what type of vehical I wanted. Itrusyed them and when I got home it was not the type i wanted. This time they took their time with me and I appreciate it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there! Thank you for giving our dealership another chance! We are truly happy to hear your shopping experience improved this time around. We greatly appreciate you sharing your feedback with us and the five star rating.

New Camry

Easy to deal with. Came to an agreement without a lot of hassle easy to deal with. Came to an agreement without a lot of hassle

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi there! We're happy you found our team easy to work with! Thank you so much for the kind words and the five star rating. We greatly appreciate it!

Tire replacement

Needed to replace a tire on my wife’s minivan. Checked several tire shops and Eddy’s had best price. Ordered the tire and they got it in sooner than I expected. Representative was nice and the quote was very close to the actual price for the replacement. They got it done promptly. Did a inspection and took care of a recall while the van was in. I liked the video they take of the inspection for you to see if you wish. Highly satisfied with service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That's what we like to hear, Richard! We are truly happy you had a great experience with our service department and that you liked our service video! Thank you so much for choosing us for your vehicle repair needs. We greatly appreciate you sharing your feedback with us.

Self employed

Didn't take long at all. I will be back for more service at the Dealer ship. Service guy was very nice and informed on my sevice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

That's great, Elaine! We are truly happy you had a great experience with our service department! Thank you so much for the kind words and the five star rating. We look forward to seeing you again!

Great Service

I always receive good customer service and quality work on my vehicle At Eddy’s. The service Advisor takes time to keep you informed and the work is done timely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

That is so wonderful to hear, Connie! We are truly happy you had a great experience with our service department! Thank you so much for choosing us for your vehicle repair needs. We greatly appreciate your loyalty and look forward to seeing you again!

2007 Camry

We have done business with this dealer since 1998 and have always been satisfied with the Toyota product their service department has always been good only downside with dealer is we rarely get the same person they always have new people and is very frustrating that they don’t seem to hold on to their employees.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 3.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi there! We greatly appreciate your loyalty and business! Thank you for always choosing us for your vehicle needs. However, we do apologize for not meeting your expectations in all areas of our business. We value your feedback and would like to talk with you more about this. We will forward your message to our Customer Relations Manager, Ashley, for her review. You should be hearing from a team member shortly. If you would like immediate attention, you may contact Ashley at 316-652-2122.

Great service sales and finance people

Low pressure sales and no nonsense offers on trade in. Quick and helpful salespeople and finance people. Adam and nick. Great experience as usual. This is my third new vehicle from eddies. There is a reason I keep coming back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

That's great to hear! We are truly happy you had a great experience with our team! We strive to provide a low pressure environment for our customers and we're glad you were able to experience that. Thank you so much for the kind words and the five star rating. We greatly appreciate your loyalty!