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The Porsche Exchange

(295 reviews)
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Sales hours:
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–5:00pm 9:00am–5:00pm
Sunday Closed Closed
2026 state dealer award
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2026 state dealer award
2026 consumer dealer award

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New (847) 282-4839 (847) 282-4839
Used (847) 282-4838 (847) 282-4838
Service (847) 282-4840 (847) 282-4840

Inventory

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About our dealership

This seller has been on Cars.com since May 2013.
The Porsche Exchange has been family owned and operated in the heart of the North Shore of Chicago since 1977. Our simple motto "Expect the Exceptional" expresses our core belief in the Golden Rule that YOU will be treated as WE would like to be treated whether shopping for your next Porsche servicing your existing one or just purchasing parts. We are the largest volume Porsche dealer in the Midwest and multi-year recipients of the "Porsche Premier Dealer" award. This is a testament to the service you can expect to receive from The Porsche Exchange.
Chicagoland's Largest Porsche Dealer

Service center

Phone number (847) 282-4840

Service hours

Monday
7:00am–8:00pm
Tuesday
7:00am–8:00pm
Wednesday
7:00am–8:00pm
Thursday
7:00am–8:00pm
Friday
7:00am–6:00pm
Saturday
9:00am–5:00pm
Sunday
Closed

Meet our employees

Reviews

(295 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of The Porsche Exchange from DealerRater.

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Nick was very easy to work with: timely with his communications, knowledgeable, and represented the car accurately. I highly recommend Nick and The Porsche Exchange.

Nick was very easy to work with: timely with his communications, knowledgeable, and represented the car accurately. I highly recommend Nick and The Porsche Exchange.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s great to hear that Nick’s timely updates and expertise made everything straightforward. Thank you for recommending Nick. We look forward to assisting you again in the future. Alyssa Suriano, Customer Experience Manager, alyssa@4porsche.com

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Michael was very helpful throughout the entire process. He promptly responded to my question and provide help beyond the normally expected car buying experience.

Michael was very helpful throughout the entire process. He promptly responded to my question and provide help beyond the normally expected car buying experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive feedback. We’re delighted that Michael’s prompt responses and dedication from start to finish went beyond expectations during your Porsche purchase. We appreciate your trust and look forward to serving you again. Alyssa Suriano, Customer Experience Manager, alyssa@4porsche.com

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The Porsche Exchange and Michael Semersky are both the best I’ve ever worked with in every regard. Even after the sale, Michael continues to impress me with making sure my needs were taken care of as far as making sure he had a loaner car available before I even dropped my car off. It’s this level of attention that separates him from the rest. Highly recommended

The Porsche Exchange and Michael Semersky are both the best I’ve ever worked with in every regard. Even after the sale, Michael continues to impress me with making sure my needs were taken care of as far as making sure he had a loaner car available before I even dropped my car off. It’s this level of attention that separates him from the rest. Highly recommended

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re thrilled to learn that Michael provided such attentive support with your new Porsche 911 purchase and ensured a loaner was ready before your service visit. Thank you for recommending our team, and please reach out if we can assist you further. Alyssa Suriano, Customer Experience Manager, alyssa@4porsche.com

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Process was smooth and the whole experience was great. All of my questions and concerns were promptly addressed.

Process was smooth and the whole experience was great. All of my questions and concerns were promptly addressed.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for noting how smoothly the purchase of your Porsche Cayenne went and how quickly we addressed your concerns. We’re delighted the overall experience was great. Please reach out if you need anything else. Alyssa Suriano, Customer Experience Manager, alyssa@4porsche.com

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These guys totally take care of us every time. 5 stars all the way. I have bought several cars from them. Will do again.

These guys totally take care of us every time. 5 stars all the way. I have bought several cars from them. Will do again.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We’re honored that you’ve chosen us for multiple Porsche purchases. Thank you for the five stars and for trusting us with your new 911. We look forward to working with you again. Alyssa Suriano, Customer Experience Manager, alyssa@4porsche.com

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Peter was an absolute pleasure to work with! Couldn’t be happier with the whole process. The car is exactly what he said it would be and it is perfect! Thank you so much to Peter and The Porsche Exchange

Peter was an absolute pleasure to work with! Couldn’t be happier with the whole process. The car is exactly what he said it would be and it is perfect! Thank you so much to Peter and The Porsche Exchange

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It’s fantastic that Peter made the whole process smooth and that your used Porsche 911 is exactly what you wanted. We appreciate you choosing us and hope you enjoy every mile in your 911. Alyssa Suriano, Customer Experience Manager, alyssa@4porsche.com

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Steven was very knowledgeable and patiently answered all our questions. He was also quite personable and made the entire experience pleasant. He listened to all of our individual needs and made sure to answer each person’s questions and concerns. Unlike with most car purchases or salesmen I’ve encountered over the years, Steven helped make this a pleasant and enjoyable experience for everyone. I would highly recommend Steven or Porsche Exchange to anyone, and I’ve already recommended him to some friends.

Steven was very knowledgeable and patiently answered all our questions. He was also quite personable and made the entire experience pleasant. He listened to all of our individual needs and made sure to answer each person’s questions and concerns. Unlike with most car purchases or salesmen I’ve encountered over the years, Steven helped make this a pleasant and enjoyable experience for everyone. I would highly recommend Steven or Porsche Exchange to anyone, and I’ve already recommended him to some friends.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing The Porsche Exchange. Alyssa Suriano, Customer Experience Manager, alyssa@4porsche.com

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First impressions make a difference. There’s a tendency to judge people by their looks. Not being critical of any person in general. When someone comes and writes a check for $ 200,000 one expects a bit more of a personal touch. This is for you guys to assess I’m not paid to do that , very simply put. Thanks for asking

First impressions make a difference. There’s a tendency to judge people by their looks. Not being critical of any person in general. When someone comes and writes a check for $ 200,000 one expects a bit more of a personal touch. This is for you guys to assess I’m not paid to do that , very simply put. Thanks for asking

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your thoughts on working with our team. If you would like to further discuss your visit, feel free to contact us at your convenience. Alyssa Suriano, Customer Experience Manager, alyssa@4porsche.com

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BAD…RUDE AND ARROGANT SALES ASSOCIATES. TALKED DOWN TO CUSTOMERS AND CALLED ME BACK AT MY HOME TO COMPLAIN.

BAD…RUDE AND ARROGANT SALES ASSOCIATES. TALKED DOWN TO CUSTOMERS AND CALLED ME BACK AT MY HOME TO COMPLAIN.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
Worked with:
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Dealer response

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Alyssa Suriano, Customer Experience Manager, alyssa@4porsche.com

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An enjoyable relaxed experience testing a few cars, picked one, and drove it out all within a few days. The way car buying should be. Well done!

An enjoyable relaxed experience testing a few cars, picked one, and drove it out all within a few days. The way car buying should be. Well done!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing The Porsche Exchange! Alyssa Suriano, Customer Experience Manager, alyssa@4porsche.com

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