Reviews
I always have a grate experience when I go I love the service….Kayla is the best she make sure that everything is good
I always have a grate experience when I go I love the service….Kayla is the best she make sure that everything is good
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Matthew, we're delighted to hear that Kayla and the team continue to provide you with excellent service. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram!
Thank you so much Kier! Your assistance from the beginning is greatly appreciated, great advisor!
Thank you so much Kier! Your assistance from the beginning is greatly appreciated, great advisor!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mari, thank you for your confidence in Kier and Eastchester Chrysler Jeep Dodge Ram!
Worst experience I have ever had. The service department here is filled with nothing but liars and thieves. I was actually told by my warranty company to pick up my vehicle from them immediately because they were "so sketchy." The fact that a WARRANTY company told me that unprompted should say it all. The service department manager promised he would be calling me to address the multiple lies I was told and the multiple parts on my vehicle that were damaged - that was in February and I still haven't heard from him. Spent the last couple of months compiling all the videos taken and all the recorded phone calls and the multiple employee statements that they willingly gave. This place is a nightmare. Stay away.
Worst experience I have ever had. The service department here is filled with nothing but liars and thieves. I was actually told by my warranty company to pick up my vehicle from them immediately because they were "so sketchy." The fact that a WARRANTY company told me that unprompted should say it all. The service department manager promised he would be calling me to address the multiple lies I was told and the multiple parts on my vehicle that were damaged - that was in February and I still haven't heard from him. Spent the last couple of months compiling all the videos taken and all the recorded phone calls and the multiple employee statements that they willingly gave. This place is a nightmare. Stay away.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
Susan, your claims that our team lied to you and caused damage to your vehicle are upsetting to hear. I want to ensure that any issues are addressed, and I would like the chance to sort this out together. Please contact me when you get the chance. Thank you, Jamie Brown - Customer Care Manager - 845 320 3151
Excellent service and friendly, professional staff. Throughout the process I was kept informed about the status of the service and my car was ready exactly when they told me it would be ready.
Excellent service and friendly, professional staff. Throughout the process I was kept informed about the status of the service and my car was ready exactly when they told me it would be ready.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Steve, we are grateful for your review. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram!
Very quick and efficient, I'm very satisfied with the level of service that I received
Very quick and efficient, I'm very satisfied with the level of service that I received
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Johnnie, for stopping by to leave Eastchester Chrysler Jeep Dodge Ram a wonderful review!
We work with Sammy and he takes complete care of us. He’s the best!
We work with Sammy and he takes complete care of us. He’s the best!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We're glad to hear that Sammy takes such great care of you here at Eastchester Chrysler Jeep Dodge Ram! Thanks for sharing!
I recently visited Eastchester Chrysler Jeep Dodge Ram and had a generally positive experience. The staff was welcoming and took the time to answer my questions without making me feel pressured into doing anything which I really appreciated. The showroom was clean and well-organized, and the costumer’s service was solid
I recently visited Eastchester Chrysler Jeep Dodge Ram and had a generally positive experience. The staff was welcoming and took the time to answer my questions without making me feel pressured into doing anything which I really appreciated. The showroom was clean and well-organized, and the costumer’s service was solid
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Peter, it makes our day to hear about your experience with the Eastchester Chrysler Jeep Dodge Ram team. We look forward to seeing you again down the road!
I have been having my cars serviced at Eastchester Chrysler for over 15+years. I have no complaints when I take my cars there. The service team is GREAT. They have a room for you to sit and wait, while your car is being serviced. Elcion, was the person that greeted and took care of me, when I came in and left Chrysler. I always enjoy going upstairs into the showroom and looking at the new and used stock. Everyone is pleasurable to work with at Eastchester Chrysler.
I have been having my cars serviced at Eastchester Chrysler for over 15+years. I have no complaints when I take my cars there. The service team is GREAT. They have a room for you to sit and wait, while your car is being serviced. Elcion, was the person that greeted and took care of me, when I came in and left Chrysler. I always enjoy going upstairs into the showroom and looking at the new and used stock. Everyone is pleasurable to work with at Eastchester Chrysler.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Regina, thank you for sharing your positive feedback about the Eastchester Chrysler Jeep Dodge Ram service team! We truly value your continued trust over the years.
The best part of my experience was the guy who greeted me as I drove up. Great customer service.
The best part of my experience was the guy who greeted me as I drove up. Great customer service.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing a positive review of Eastchester Chrysler Jeep Dodge Ram!
Kier is an Excellent Customer Service Representative. He called kept me informed about the progress of my vehicle. He Answered all my questions correctly and was very responsive.
Kier is an Excellent Customer Service Representative. He called kept me informed about the progress of my vehicle. He Answered all my questions correctly and was very responsive.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Bishendra, we're delighted to hear Kier kept you well-informed and addressed all your questions. Thank you for choosing Eastchester Chrysler Jeep Dodge Ram!