Reviews
Very pleased!
I just left from purchasing a Jeep from Heller Motors. Justin was great to work with. Excellent customer service and found the exact car I wanted.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Kari, it was a pleasure working with you. Enjoy your Cherokee!
Yep! 5 star dealer here...
I'm always suspicious of over-the-top 5-star reveiws. I always suspect they are fake, yet here I am writing one. My experience at Heller was so exceptional that, in fact I just left a Google+ review as well. I drove over 70miles from Champaign to do business with Heller. I reached out to them about a Jeep I saw online, Jeremy (their sales representative) contacted me and gave me all the details about the Jeep. Over the phone, I told him my financial needs and he convinced me to make the drive. Sure enough, after getting there and taking a test drive, I worked with the Heller team on financing. The terms were what I wanted and their was no "funny business" with the numbers. I drove home in my new car and slept well that night (and every night since). Fantastic experience with the Heller team, and really that's all I can ask for out of a dealership. Will definitely be back there for my next purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you, Matthew, for driving from Champaign to do business with us. We really appreciate it. We're so glad that you're thrilled with both your vehicle and your sales experience. Enjoy your Wrangler!
Great customer service
I just bough a car from Heller Motors yesterday. Justin Gillard was the salesman that i went through. He is very good at customer service and responds quickly to you're questions via email regarding a car you might be interested in. Justin was very personable, and I would highly recommend anyone looking to purchase a car to visit Justin and his team at Heller Motors. Very helpful, and professional crew.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for making the drive from Kankakee, Jordan, and giving us the chance to help you. We're glad you ended up with the Fusion - it's a great car!
THANK YOU!!!
Thank you so much to Jeremy Merhkens for a hassle free, fun and enjoyable experience while the wife and I searched for our new addition. Also, thank you to all the Heller staff for your hospitality and amazing customer service. We love our new 2015 Dodge Dart!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks, Jeremy! Jeremy Mehrkens and everyone here at Heller Motors works really hard to make our guests feel comfortable throughout the purchase process, and we're happy to see our efforts are showing. Happy motoring in your Dodge Dart - we hope to see you back soon!
Quick, Honest, and Painless Car Buying
Heller Motors helped me find a vehicle that met my requirements both physically and financially with efficiency, honestly, and respect to my current financial limitations in life. John Brown took the time to help me find a vehicle on the lot that met my requirements and was more realistic for my financial limitations (college student with debt and limited credit). He was respectful, honest, and up front at each step of the car-buying process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks, Ashley! John and our entire staff work very hard to find just the right vehicle for our customers, with respect to lifestyle AND budget. Enjoy your Jeep Patriot!
Nice car buying experience.......
I really enjoyed my recent used truck buying experience at Heller in Pontiac. I found what I was looking for, got all my questions answered over the phone, and made the drive over to check it out. Many thanks to Justin Gillard for showing and explaining the features of the vehicle and making the whole process pleasant. I appreciated the fair and easy negotiation and will consider making the drive to Heller for future purchases.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for making the trip over from Dunlap, Chris! We're glad we could make the process easier for you. Justin works really hard to help our customers make informed decisions by giving tons of information up front. It definitely makes the process smoother, and more enjoyable! Enjoy your Silverado!
2015 Trailhawk
Would absolutely make the drive from the Western Suburbs again. Bob Corrie and Adam Heller made it easy. I was in & out after doing on the good faith negotiating via phone/email. I would absolutely come back, and I will ignore the distance in the future - that's how good of an experience I had here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for making the trip, Tom. We love making it worth the while. We know life gets busy, and people just don't have all the time they used to shop for cars. We like to think we're making it easier and easier to take most of the tediousness out of the process. Enjoy that beautiful Cherokee Trailhawk!
Great Dealership!
My family of 5 recently purchased a Pacifica mini van from Hellers in Pontiac. We had amazing service and a great price. We have also used them in what past for oil changes and repairs. We have always received friendly and quick service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the nice words, Stacy! We hope your enjoying the all-new Pacifica - it's a great minivan!
Great deal,enjoyable experience.
Salesman Kyle Fajardo was very knowlagable and a very nice young man,the 90 mile trip was well worth the trip! Would defanly buy another vehicle from them.Great service,Lee Adams
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you Lee for making the 90 mile drive to make your purchase! Kyle takes great care of his customers, and is very respectful of the time they take to shop at Heller Motors. Have fun in your new Wrangler!
definitely will be returning in the future
My salesman Jeff Butcher was awesome! He was extremely friendly and nice! Went out of his way to get the van the same day I was coming down to look at it. He had it within a few hours notice of my husband and I coming!! He definitely went the extra mile to make sure we were happy & taken care of! As well as was very understanding of our tight budget and did everything he could to allow us to be able to afford it! I'm very satisfied with Jeff and everyone else I talked to at Heller Motors! We will definitely be returning in the future!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks Marissa! Jeff really enjoys getting to know his customers to find just the perfect vehicle for them. Enjoy your van!