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Century Kia

(390 reviews)

Reviews

(390 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great service

When I got there I was told that I would have to wait up to 2 hr because I had an issue with a/c not working, but my car was done in way less time than that. I was kind of shock that it was done so fast! Ray at the service desk was very helpful and pleasant. I would recommend Century Kia to someone. Thanks for your service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Century Kia in tampa

Andrei was a friendly and knowledgable sales associate and Larenzo was the best finance manager we've worked with. Great staff and friendly atmosphere. I'll be buying my next car from century.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Service, Honest Answers, Efficient

Diagnosed the problem, discussed solution, gave estimate of time it would take??.no runaround DANE MIRT was professional, pleasant and efficient??what a great experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Service Department w/o Appointment

Overall, I was seen without an appointment, and it may have taken an hour longer, but the service department was busy. They were very professional and courteous.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Good, timely and courteous Service

Immediate response to my inquiries; same day, very prompt and courteous service including shuttle back to work; all repairs completed as promised and in time, vehicle runs well

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Best Sales Associate ever!

The sales associate made purchasing a vehicle fun and relaxing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Fran Curci

they were really professional and covered every detail. they involved several people to make sure I was treated right and if I needed any question answered

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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no complaints

Michael Lindsay work with me until I was happy with the car. and he listens very well to my need he made me fill very comfortable. also the manger let me know that I had taken very good care of my car, that was a good feeling

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Professional Sales

Our sales person was very professional and while pushing the deal was not over bearing in his approach, we enjoyed working with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Top notch dealership

I was in N. Tampa for a convention and my Kia Sorento started making a load noise. I always get my car serviced by Kia and Century was the closest. I did not have a ride if I dropped it off back to my hotel, which was up 275 from their location. I arrived before they opened at 8am on Sat. the 5th of April. Raidel told me they were booked solid, I was now in a bad situation. He tried to reach another Kia dealership and had no luck. I was starting to do what I had to and that was contacting any place I could get it fixed. Raidel came over and said he would get it in right away, and he did. He did not have to do that. My day just improved. It was the wheel bearing as I thought. Now the waiting starts. David Cumming, the mechanic that was the unfortunate person to have the task of my wheel bearing came out and explained that it would be a cpl mores hours, I had been there 2 already. This is a 2hr job in a VERy perfect world. Mine was not perfect as my job took it's tole on his tools. Him keeping me informed and explaining everything allowed me to have an idea as to when I would make that convention. So now I am having my Kia Sorento, which I love, serviced when I did not think it would happen and I knew it was in good hands. I now have free time and ran into Andrei, a product specialist for Century Kia. He knew I was from out of town and he spent about an hour and a half showing me the new Kia Sorento. He knew I was not here to but a new car, yet he spent his time. My car was completed and washed. I just want to say that this was the best experience I have received from a Kia dealership. They are all good. This was above and beyond customer satisfaction. Thank you all at Century. I will visit before I buy my new Kia Sorento.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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