Reviews
I took my vehicle in for the Express Oil Change. I was in and out in a timely manner and the service was excellent.
I took my vehicle in for the Express Oil Change. I was in and out in a timely manner and the service was excellent.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I’ll start off with my purchase and trade in were a piece of cake. But two days after I purchased my 2022 Jeep grand Cherokee Summit it would not start at my job site when I was going to leave. I had AAA come tow my car to the dealership which was $225 which was refunded. I was told that they replaced my two batteries free of charge which I have the Mopar package for anyway. Then three weeks later I go to start my jeep again to go to work and it does not start. I have it towed once again to the dealership for $75 from the Mopar package I had gotten. The manager Micah “Berger” was almost impossible to get a hold of and never got back to me and had one of his other managers Mr. Duraante do his dirty work and call me back because he wasn’t man enough. Some rich kid who got a job from his family name. He didn’t even have the decency to tell me they weren’t going to cover the $75 fee that I had to pay to get it back to the dealership again. All of this happened within one month I had to get it towed back twice. So they told me they don’t have any other way to get it there. They don’t have any towing company so basically it’s out of pocket. This is just terrible that I have to keep dealing with these guys. There was only one person or two who treated me decently that I talk to.Will from service and Robert Durante.
I’ll start off with my purchase and trade in were a piece of cake. But two days after I purchased my 2022 Jeep grand Cherokee Summit it would not start at my job site when I was going to leave. I had AAA come tow my car to the dealership which was $225 which was refunded. I was told that they replaced my two batteries free of charge which I have the Mopar package for anyway. Then three weeks later I go to start my jeep again to go to work and it does not start. I have it towed once again to the dealership for $75 from the Mopar package I had gotten. The manager Micah “Berger” was almost impossible to get a hold of and never got back to me and had one of his other managers Mr. Duraante do his dirty work and call me back because he wasn’t man enough. Some rich kid who got a job from his family name. He didn’t even have the decency to tell me they weren’t going to cover the $75 fee that I had to pay to get it back to the dealership again. All of this happened within one month I had to get it towed back twice. So they told me they don’t have any other way to get it there. They don’t have any towing company so basically it’s out of pocket. This is just terrible that I have to keep dealing with these guys. There was only one person or two who treated me decently that I talk to.Will from service and Robert Durante.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I bought a used car from this place. The salesman said the car came with an extended warranty and when I went back to pick it up the next day, he said he was wrong. It comes with nothing, not even 30 days.. Not to mention, I had asked him to repair the steering in the car. He said it was fixed and when I drove it, it wasn't. If you're looking for honesty and integrity, this is not the place to go for a car. And don't go with this salesman Jeria. Nothing he said to me was accurate or true
I bought a used car from this place. The salesman said the car came with an extended warranty and when I went back to pick it up the next day, he said he was wrong. It comes with nothing, not even 30 days.. Not to mention, I had asked him to repair the steering in the car. He said it was fixed and when I drove it, it wasn't. If you're looking for honesty and integrity, this is not the place to go for a car. And don't go with this salesman Jeria. Nothing he said to me was accurate or true
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
STAY AWAY OR ATLEAST CHECK EVERYTHING BEFORE BUYING. Dealer sold me vehicle (CPO) with bad tires. Tread looked good at first glance but on closer inspection - the wear was uneven on parts of the tread and even certain parts of the sidewall. Made a loud noise at low speed driving, unfortunately didn't hear it during the test drive with the radio and A/C on + not really focusing on it. Called dealer after purchase to see if they can work something out. salesman just kept telling me 'Well the car passed our inspection'. Of course it did, your own techs won't admit it needs a new tire because that's a detriment to YOU. the only thing the DMV cares about is the emissions because that data is SENT TO THEM. Called several times to try to work something out - but every time, they gave me the impression that they don't want me to call anymore. just giving me 'Go kick rocks' attitude. Waited for a manager to call me back for days with no follow-up, won't even bother anymore because I know the manager is just going to tell me to kick rocks in a more 'managerial way' I ( and everyone else that buys from a CDJR dealer ) take a big gamble with reliability when buying Stellantis products, the least they can do is work with you when you encounter problems on a CERTIFIED PRE-OWNED VEHICLE. I do love the vehicle when it works flawlessy ( Grand Cherokee L Summit Reservice ) even though it has a couple electronic problems, but I didn't even mention those issues to them because I was only concerned about the tires. Bottomline, stay away from this dealer and all their subsidiaries because they are just absolutely crooks. Better yet, stay away from any Stellantis vehicle until fix themselves up. If you do decide to bite the bullet here, make sure you go over everything with a fine tooth comb. because once the dealer is done with you and have your money - they will not care. It's people like this that make buying a care a literal hellscape.
STAY AWAY OR ATLEAST CHECK EVERYTHING BEFORE BUYING. Dealer sold me vehicle (CPO) with bad tires. Tread looked good at first glance but on closer inspection - the wear was uneven on parts of the tread and even certain parts of the sidewall. Made a loud noise at low speed driving, unfortunately didn't hear it during the test drive with the radio and A/C on + not really focusing on it. Called dealer after purchase to see if they can work something out. salesman just kept telling me 'Well the car passed our inspection'. Of course it did, your own techs won't admit it needs a new tire because that's a detriment to YOU. the only thing the DMV cares about is the emissions because that data is SENT TO THEM. Called several times to try to work something out - but every time, they gave me the impression that they don't want me to call anymore. just giving me 'Go kick rocks' attitude. Waited for a manager to call me back for days with no follow-up, won't even bother anymore because I know the manager is just going to tell me to kick rocks in a more 'managerial way' I ( and everyone else that buys from a CDJR dealer ) take a big gamble with reliability when buying Stellantis products, the least they can do is work with you when you encounter problems on a CERTIFIED PRE-OWNED VEHICLE. I do love the vehicle when it works flawlessy ( Grand Cherokee L Summit Reservice ) even though it has a couple electronic problems, but I didn't even mention those issues to them because I was only concerned about the tires. Bottomline, stay away from this dealer and all their subsidiaries because they are just absolutely crooks. Better yet, stay away from any Stellantis vehicle until fix themselves up. If you do decide to bite the bullet here, make sure you go over everything with a fine tooth comb. because once the dealer is done with you and have your money - they will not care. It's people like this that make buying a care a literal hellscape.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
I have had an awesome experience with Bergeys!! Everyone is very friendly and informative. The employees went above and beyond to make my experience pleasurable. I will definitely be purchasing my next vehicle from Bergeys!
I have had an awesome experience with Bergeys!! Everyone is very friendly and informative. The employees went above and beyond to make my experience pleasurable. I will definitely be purchasing my next vehicle from Bergeys!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Flawless experience. Was great from sales to finance and management. Thanks for a great experience.
Flawless experience. Was great from sales to finance and management. Thanks for a great experience.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Car was in for recall fix. Work completed on time and completely. Friendly helpful service people!
Car was in for recall fix. Work completed on time and completely. Friendly helpful service people!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, thank you for sharing your positive experience! If you have any further questions, please don't hesitate to reach out!
Salesperson was patient and helpful. Purchase was quick and easy. This was not my typical experience and I would highly recommend this dealership to others looking to purchase a vehicle.
Salesperson was patient and helpful. Purchase was quick and easy. This was not my typical experience and I would highly recommend this dealership to others looking to purchase a vehicle.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
State Inspection, oil. change, tire rotation, wiper blade replacement. All services completed in a timely manner.
State Inspection, oil. change, tire rotation, wiper blade replacement. All services completed in a timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
2026 Ram 1500 Limited. Worked with Jordan and Troy. Great experience both times I’ve bought from them. In and out in an hour. No fuss and no hassle. Would buy again.
2026 Ram 1500 Limited. Worked with Jordan and Troy. Great experience both times I’ve bought from them. In and out in an hour. No fuss and no hassle. Would buy again.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Shane, we're happy you found our staff to be so supportive during your experience here at Bergey's Chrysler Jeep Dodge. We are always more than happy to assist you if anything else comes up. Take care!