Reviews
I worked with Linda, Chris, and Miguel to turn in my leased Jetta and upgrade to a new lease. Everything was smooth and uncomplicated. Linda even gave me a small gift for my birthday, which was really nice! I highly recommend this dealership and this team!!
I worked with Linda, Chris, and Miguel to turn in my leased Jetta and upgrade to a new lease. Everything was smooth and uncomplicated. Linda even gave me a small gift for my birthday, which was really nice! I highly recommend this dealership and this team!!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so pleased to hear Linda, Christopher, and Miguel made your lease upgrade seamless. It’s wonderful Linda surprised you with a birthday gift. Congratulations on your new Jetta lease, and we look forward to assisting you again.
Thank you so much for taking your time to leave us a fantastic review! We appreciate your business. Please reach out if you ever need anything. Chris Kelly Sales Manager VW Puente Hills [email protected]
Thank you for amazing experience! It was effective and efficeint! Chris, David (finance manager) and Miguel are very professional and friendly. Amazing job!
Thank you for amazing experience! It was effective and efficeint! Chris, David (finance manager) and Miguel are very professional and friendly. Amazing job!
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- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to leave us a stellar review!!! Chris Kelly VW Puente Hills Sales Manager
It's our pleasure!
On a scale of 1 and 10 Linda, is a 100. Thank you for a pleasant buying experience.
On a scale of 1 and 10 Linda, is a 100. Thank you for a pleasant buying experience.
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- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear Linda made your Volkswagen purchase exceptional. Thank you for choosing us for your new vehicle. Enjoy every drive and we look forward to helping you again.
Thank you for giving Linda such an amazing review! Please reach out if you have any questions about your new vehicle!
We really appreciate the excellent experience at Puente Hills Volkswagen! Both Miguel and his Manager were amazing! Thank you both so much for the great deal you gave us on our new Volkswagen!!
We really appreciate the excellent experience at Puente Hills Volkswagen! Both Miguel and his Manager were amazing! Thank you both so much for the great deal you gave us on our new Volkswagen!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear you enjoyed such an excellent experience and that Miguel and our management team provided exceptional support. Congratulations on your new Volkswagen and thank you for letting us help secure a great deal.
The staff at this dealer is very professional and friendly. I have been coming here for service; this is the first time purchasing a vehicle here, I was lucky enough to work with Miguel P. who assisted me in the best possible way throughout the buying process. In less than 2 hours I was already leaving the dealer with my new car, very happy, but above all, with the sense that they didn't just want to make their numbers $$$$, but also to help me. Thank you,
The staff at this dealer is very professional and friendly. I have been coming here for service; this is the first time purchasing a vehicle here, I was lucky enough to work with Miguel P. who assisted me in the best possible way throughout the buying process. In less than 2 hours I was already leaving the dealer with my new car, very happy, but above all, with the sense that they didn't just want to make their numbers $$$$, but also to help me. Thank you,
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re delighted you had such a positive experience with our team. It’s wonderful to know Miguel provided professional, friendly support and that your Tiguan purchase was efficient and honest. We appreciate you choosing us for your first vehicle purchase and look forward to serving you again.
Irina, Thank you so much for taking the time to leave us such a stellar review! If you ever need anything please feel free to reach out to me directly! Chris Kelly Sales Manager VW Puente Hills [email protected]
Miguel was absolutely great. Was patient with my many request through text and provided me with a great experience. You want great service, come see Miguel at Puente Hills Volkswagen.
Miguel was absolutely great. Was patient with my many request through text and provided me with a great experience. You want great service, come see Miguel at Puente Hills Volkswagen.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your five-star review and for choosing a new Tiguan. We’re delighted that Miguel’s patience and responsiveness via text made your experience seamless. Enjoy your Tiguan, and let us know if we can help again.
Michael, Thank you so much for taking the time to leave Miguel and our dealership an excellent review! We appreciate you! If you ever need anything please reach out to me directly. Chris Kelly Sales Manager VW Puente Hills [email protected]
Linda was amazing, so helpful and welcoming, great customer service! My whole experience was top notch!
Linda was amazing, so helpful and welcoming, great customer service! My whole experience was top notch!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Michol, Thank you so much for taking the time to provide such an excellent review of your experience! Enjoy your new Tiguan! If you need anything, please feel free to reach out. Chris Kelly Sales Manager Puente Hills Volkswagen [email protected]
I honestly don’t even know where to begin because this experience completely changed the way I look at customer service. I had an issue with my vehicle that was really stressful and frustrating, but from the very beginning Linda was attentive, patient, and truly cared about helping me as a person, not just another customer walking through the door. When things didn’t go as planned, she didn’t make excuses or try to pass it off, she stepped up, took full ownership, and stayed committed to making it right. What really sets her apart is that Linda actually used her own money out of her own pocket to help resolve my issue, which is something you never see anymore. Her own money from her own income! In a world where most people stick strictly to policy, she chose integrity, compassion, and accountability, and turned what started as a bad situation into one of the most positive experiences I’ve ever had. She didn’t just fix a problem, she genuinely restored my faith in people, and I’ll never forget what she did for me.
I honestly don’t even know where to begin because this experience completely changed the way I look at customer service. I had an issue with my vehicle that was really stressful and frustrating, but from the very beginning Linda was attentive, patient, and truly cared about helping me as a person, not just another customer walking through the door. When things didn’t go as planned, she didn’t make excuses or try to pass it off, she stepped up, took full ownership, and stayed committed to making it right. What really sets her apart is that Linda actually used her own money out of her own pocket to help resolve my issue, which is something you never see anymore. Her own money from her own income! In a world where most people stick strictly to policy, she chose integrity, compassion, and accountability, and turned what started as a bad situation into one of the most positive experiences I’ve ever had. She didn’t just fix a problem, she genuinely restored my faith in people, and I’ll never forget what she did for me.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
We’re thrilled that Linda’s integrity and compassion turned your Volkswagen Taos issue into such a positive experience. Thank you for sharing how her personal commitment restored your faith in customer service. We appreciate your trust and look forward to assisting you again.
Great place to purchase a car ask for Linda Mintz to get the best customer service goes above and beyond to get you best price.
Great place to purchase a car ask for Linda Mintz to get the best customer service goes above and beyond to get you best price.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear that Linda provided such exceptional service and helped you find the best price. We’re thrilled you chose a new Volkswagen Atlas Cross Sport with us. Enjoy every moment behind the wheel!
Natalie, Thank you for taking the time to leave Linda such a glowing review! We truly appreciate it! Chris Kelly Sales Manager VW Puente Hills
Linda was fantastic. We will now lease all our Volkswagens from Puente Hills Volkswagen. David and Anthony were also excellent. I was in and out very quickly—actually in less than an hour. They also worked with me to get the payment I needed to lease the new vehicle. I highly recommend Linda and the team at Puente Hills Volkswagen.
Linda was fantastic. We will now lease all our Volkswagens from Puente Hills Volkswagen. David and Anthony were also excellent. I was in and out very quickly—actually in less than an hour. They also worked with me to get the payment I needed to lease the new vehicle. I highly recommend Linda and the team at Puente Hills Volkswagen.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
It’s wonderful to hear that Linda and Anthony helped you secure your new Volkswagen Tiguan in under an hour while tailoring lease terms to fit your needs. We’re pleased the experience was both swift and accommodating. We appreciate your recommendation and look forward to assisting you with future Volkswagen leases.
Mark, Thank you for taking the time to send such an amazing review for Linda! Chris Kelly Sales Manager VW Puente Hills [email protected]