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Town & Country Auto Sales

(25 reviews)

Reviews

(25 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2016 Kia Forte

Great place to get a car. I would like to thank Josh and Steve for the deal that they got me for my 2016 Kia Forte.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jesus1963

Went into store to buy car for wife.Had 11,000 dollars cash in pocket.Been working all day was little dirty NO ONE WOULD TALK TO ME.JUST HAD BOUGHT TRUCK 1 YEAR EARLIER. I JUST LAUGH AND WENT UP STREET TO KING BROTHERS.THEY WERE GLAD TO SEE ME.CALL SALESMAN YESTERDAY ASK ABOUT A CHEVY CAMARO SALESMAN SAID HE WOULD CALL BACK.DO THE MATH 1 CUSTOMER 3 SALES BUT NEVER WILL DEAL WITH THEM AGAIN.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Josh Tucker was awesome to work with!!!!

Josh Tucker was amazing to work with to get me in a nice car . Josh and the whole crew was great ! Everyone was friendly and made us feel welcome!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outlander at

I bought a 2015 Mistisbishi Outlander at Town and Country In Winchester KY. I met the most friendliest, professional salesman. very knowledgable requarding the best deals. Thanks Seneca Anderson for making my day

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Car owner

Barry and Steve were amazing people they helped me get into a car I highly recommend them thanks for everything guys your the best. Thanks for helping me

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Barry Fisher

Great service!!! Good people and good prices berry is the mother xxxxing man call him make an appointment see him today!!! Drive away fres. I love my new car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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John Fritz set my wife up on his day off to be

John Fritz,his day off,set my wife up to be stranded 3hrs and MADE to leave empty handed after ALL paperwork/insurance. The whole world will know

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

As CEO, I take every complaint very seriously and investigate each one.I found out the following facts concerning your situation. When you purchased the vehicle you gave us a drivers license for each one of you. When the bank received the paperwork ,they checked both driver licenses and found yours to be suspended and is not valid. The bank requires both drivers to have a valid drivers license. This is the banks requirement. Since you did not make us aware of this at the time, we let you take the car.Now of course with no loan we did need you to return the car.Any further questions please contact us at 859-594-7559. thank you

great

Traded my silverado for a ram. Was a fast easy process and was very fair and honest

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much Jeff it was our pleasure!! Don't forget about our referral program send us friend or family and that's 250 dollars for you.

Mr. Noble made it a pleasure to buy here. It was f

I actually had a lot of fun dealing with Mr. Noble. Mr. Noble went out his way to make sure I understood the process which put me at ease. I'll be back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks Johnny buying a new car should be fun, do not forget about our referral program, send us your friend or family and you get 250 dollars!

We will definitely use this car lot again !!!

I hate shopping for a car but the salesman, Scott Noble, made this a painless process. He was extremely nice and answered every question that we had about the trucks they had on their lot. We had looked at their website several times and had several conversations by phone with Scott before going to test drive. Buzzie and Scott worked very hard on getting us the deal we wanted. All the vehicles on their lot appear very clean and seem to be in great condition. We compared other trucks on other lots for mileage/price comparison and Town and Country beat all the ones we found. They had better prices on the same year vehicle with lower miles. We are extremely pleased with them and will be using them in the future. Ask for Scott- you will not be disappointed.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Awesome Rick love to here of stories like this, hope all is well. Don't forget about our referral program, send us a friend or family member and that is 250 dollar to you!