Impex Auto Sales

Had to receive refund on a 2024 Malibu car like it was a T-shirt ..Bought car March 14th returned it for refund within 8-10 DAYS of having car wouldn’t recommend this place to anyone . If I could rate 0 stars I would.

Awesome costumer service. Jose Jimenez was really helpful and knowledgeable with getting my new car

Good cars, excellent variety, friendly staff. Pricing is "transparent and competitive", but allows little in negotiating. Overall, a good experience. Warranty covers 5 days and 300 miles. Based on that, I did not do a PPI other than my own walk around. Clutch slave gave out at 170 miles and 3 days. I had it towed at my expense ($258). The Sales team has worked to resolve this and I appreciate it (although not offering to pay for the tow). The Service team tried to blame me as being rough on the car. . .really? Right out of the gate you want to blame the customer. How about replacing the clutch fluid since there was no indication it has ever been done? Water and corrosion were likely. Then the service rep tried to tell me it worked fine when they (service) did the pre-sale inspection. Also told me clutches and associated components were't covered. Appears service and sales are separate entities that may not work well together? Can't say, but that's what I was told and there seems to be a disconnect. Either way, I expect to have the car back soon. I will update this response as needed. As of today, Sales is driving the solution and has done the right thing. Pending the resolution, I would buy here again.

Mario was great! This is my first time purchasing a car on my own, he was very helpful, super nice and really easy to work with. If you come by ask for him!

Mario and Brian made it so easy. I will recommend Impex. Amazing experience! Thanks guys!

I am looking for something under 5000 I don't have any thing to trade so I am looking for some thing

In my recent effort to purchase a car from Impex I was very impressed with their responsiveness and overall professionalism. While the transaction ultimately didn't work out the sales team at Impex did everything they could to make it right. I wouldn't hesitate to work with them in the future.

Great selection of used cars. Fast and professional. Finance was super fast 30 minutes out the door. I have bought many cars and this was one of the best experiences. I Was very impressed. Highly recommend.

Professional, courteous, friendly sales and business office employees. No pressure to buy. Honest and up front with all information. A pleasure to deal with.

Everyone was very professional and laid back at the same time. Made it feel more like talking and dealing with good friends instead of a car dealer. We will be going back when we get my wife a new car. Will not be disappointed getting a vehicle from them.