Reviews
Connor is the best guy! Super helpful, experienced, knowledgeable and friendly!! I came in with questions and left with a dependable and safe car for my children!!!! He answered every question and made me feel like family! This was literally the best car shopping/buying experience I've ever had!!
Connor is the best guy! Super helpful, experienced, knowledgeable and friendly!! I came in with questions and left with a dependable and safe car for my children!!!! He answered every question and made me feel like family! This was literally the best car shopping/buying experience I've ever had!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Came in to purchase advertised used Mustang for myself (always wanted) and my husband found a F150 for himself too! Prices reasonable; friendly staff; easy to work with!
Came in to purchase advertised used Mustang for myself (always wanted) and my husband found a F150 for himself too! Prices reasonable; friendly staff; easy to work with!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Vicky, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Been using this dealership for 15 years. They never disappoint. Service department is helpful and very professional. I dont have 25 words to say so I wish you didnt put people on a minimum. Because you won't get very many reviews!!!!!
Been using this dealership for 15 years. They never disappoint. Service department is helpful and very professional. I dont have 25 words to say so I wish you didnt put people on a minimum. Because you won't get very many reviews!!!!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Lisa, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Adam went out of his way to meet our expectations. He did his best to give us the absolute best price and was completely honest.
Adam went out of his way to meet our expectations. He did his best to give us the absolute best price and was completely honest.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Great service . Very personable and the purchase was smooth. Very knowledgeable of the Explorer ST.
Great service . Very personable and the purchase was smooth. Very knowledgeable of the Explorer ST.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Lyle was a great sales person to do business with. He is a person you would call a friend after the deal.
Lyle was a great sales person to do business with. He is a person you would call a friend after the deal.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Got my oil change done quickly while I waited. Much appreciated consideration of my time. Courteous manner of employees is appreciated. Will gladly bring my business back.
Got my oil change done quickly while I waited. Much appreciated consideration of my time. Courteous manner of employees is appreciated. Will gladly bring my business back.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
My husband and I recently worked with Andrew Jayne at Ford of Cookeville, and we could not be happier with our experience! I actually had a headache the day we went in, and Andrew was incredibly thoughtful. He checked in on me and absolutely did not push us through the process. Car shopping can often feel overwhelming, especially when you aren't feeling well, but his personable, relaxed, and caring demeanor made the entire process easy and highly enjoyable. The fact that I walked away from a dealership feeling so good about the experience is very telling of his character. Because of Andrew's outstanding personality and excellent customer service, we will absolutely return to Ford of Cookeville for any of our future vehicle needs!
My husband and I recently worked with Andrew Jayne at Ford of Cookeville, and we could not be happier with our experience! I actually had a headache the day we went in, and Andrew was incredibly thoughtful. He checked in on me and absolutely did not push us through the process. Car shopping can often feel overwhelming, especially when you aren't feeling well, but his personable, relaxed, and caring demeanor made the entire process easy and highly enjoyable. The fact that I walked away from a dealership feeling so good about the experience is very telling of his character. Because of Andrew's outstanding personality and excellent customer service, we will absolutely return to Ford of Cookeville for any of our future vehicle needs!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Andrew in sales helped us trade in our old car and purchase our new(er) car at a fair price! We got through the mostly painless process and were on our way within a few hours.
Andrew in sales helped us trade in our old car and purchase our new(er) car at a fair price! We got through the mostly painless process and were on our way within a few hours.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had the greatest experience buying my car here! I had the best salesman, Adam Miller, he was so easy to work with. He know his stuff and answered any questions I had about the car. He allowed me to test drive the car with ease and never made me feel uncomfortable or rushed in the process. Thank you so much Adam Miller and Ford of Cookeville! I will be back!
I had the greatest experience buying my car here! I had the best salesman, Adam Miller, he was so easy to work with. He know his stuff and answered any questions I had about the car. He allowed me to test drive the car with ease and never made me feel uncomfortable or rushed in the process. Thank you so much Adam Miller and Ford of Cookeville! I will be back!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car