Reviews
They offered fantastic service and a great video of the
They offered fantastic service and a great video of the service. It was a quick turnaround.
They offered fantastic service and a great video of the
They offered fantastic service and a great video of the service. It was a quick turnaround.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealing with Chris Clem is the best.
Dealing with Chris Clem is the best. Easy appointment, courteous service, prompt repairs, and excellent video of the repair.
Dealing with Chris Clem is the best.
Dealing with Chris Clem is the best. Easy appointment, courteous service, prompt repairs, and excellent video of the repair.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 - star review! We are so happy that you enjoyed your experience with Chris Clem.. We appreciate the review and look forward to working with you again.
Professional.
Professional. Knowledgeable and helpful. Easiest process I’ve ever had purchasing a new car. I really enjoyed working w Brandi!
Professional.
Professional. Knowledgeable and helpful. Easiest process I’ve ever had purchasing a new car. I really enjoyed working w Brandi!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! It's always such a pleasure to see you at Autohaus. Brandy can't thank you enough for your support and can't wait to have you with us again.
Worst car service experience in 30 years- Porsche / Audi
Worst car service experience in 30 years- Porsche / Audi / Mercedes. Spent over $5000 and Car delivered back with trash and food in front seat Broken A-C was reason car brought in not fixed so need more service Over 1 hour wait at car drop off and pick up Intact glove box broken and lying on passenger floor
Worst car service experience in 30 years- Porsche / Audi
Worst car service experience in 30 years- Porsche / Audi / Mercedes. Spent over $5000 and Car delivered back with trash and food in front seat Broken A-C was reason car brought in not fixed so need more service Over 1 hour wait at car drop off and pick up Intact glove box broken and lying on passenger floor
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Low key sales guy, Jens, was the best!
Low key sales guy, Jens, was the best! First offer (new vehicle and trade in) was below what we expected. Overall a great experience!
Low key sales guy, Jens, was the best!
Low key sales guy, Jens, was the best! First offer (new vehicle and trade in) was below what we expected. Overall a great experience!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Ann, thanks for the 5 - star review! We appreciate you trusting Jens in our sales department with purchasing of a new vehicle. We are thrilled that you enjoyed your experience with us. We look forward to working with you again.
Friendly, professional, knowledgeable service.
Friendly, professional, knowledgeable service. Well-organized for an easy visit. Will return again when service is needed.
Friendly, professional, knowledgeable service.
Friendly, professional, knowledgeable service. Well-organized for an easy visit. Will return again when service is needed.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the review! Out team of professionals is dedicated to providing everyone who visits our dealership only the best there is to offer.
This is my first BMW and the service I received from your
This is my first BMW and the service I received from your company was Amazing 👏 I showed my family the video of my car being service and everyone thought it was top notch Nice Work Thank You
This is my first BMW and the service I received from your
This is my first BMW and the service I received from your company was Amazing 👏 I showed my family the video of my car being service and everyone thought it was top notch Nice Work Thank You
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the 5 - star review! We are glad to hear we provided you with top-notch service! We appreciate the feedback and would love to work with you with you again.
Brett was our salesman and did a wonderful job in helping
Brett was our salesman and did a wonderful job in helping us trade our vehicle. Even after purchasing the vehicle, he was good about responding to phone calls to answer questions that we had. I had to recommend him and the dealership.
Brett was our salesman and did a wonderful job in helping
Brett was our salesman and did a wonderful job in helping us trade our vehicle. Even after purchasing the vehicle, he was good about responding to phone calls to answer questions that we had. I had to recommend him and the dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for the review! We're thrilled that you had a positive experience with Brett. Thank you for choosing Autohaus and for taking the time to leave such positive feedback. You're always welcome here!
Great experience from the whole team.
Great experience from the whole team. Very happy with the deal I received. I never felt pressured or manipulated. Brett, our CA, was professional and patient, listening to what I wanted and helping me find a solution that worked for both of us. Javier was ready for us when we took delivery, walking us efficiently through the process. No heavy F&I pitches - simple presentations of what was available and respectful of our decisions. He stepped up when there was a small problem with the deal numbers and worked quickly to fix the issue. Myles walked me through what is the most technologically complex car I've ever owned. He worked with me on my level, never talking down to me or making unwarranted assumptions about what I did or did not understand. He was thorough, covering the entire vehicle. Overall, a great experience. This is the third new BMW I've purchased from this dealership. Their CAs and SAs are top notch - I'll keep coming back. Thanks for such a great and comfortable experience. I love my new 540!!
Great experience from the whole team.
Great experience from the whole team. Very happy with the deal I received. I never felt pressured or manipulated. Brett, our CA, was professional and patient, listening to what I wanted and helping me find a solution that worked for both of us. Javier was ready for us when we took delivery, walking us efficiently through the process. No heavy F&I pitches - simple presentations of what was available and respectful of our decisions. He stepped up when there was a small problem with the deal numbers and worked quickly to fix the issue. Myles walked me through what is the most technologically complex car I've ever owned. He worked with me on my level, never talking down to me or making unwarranted assumptions about what I did or did not understand. He was thorough, covering the entire vehicle. Overall, a great experience. This is the third new BMW I've purchased from this dealership. Their CAs and SAs are top notch - I'll keep coming back. Thanks for such a great and comfortable experience. I love my new 540!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the 5 - star review and the kind words! We're thrilled to hear about your fantastic experience with us.. Your glowing feedback truly brightens our day. We're honored to have had the opportunity to serve you. It's customers like you who make our work so rewarding. If there's anything else we can do to make your visits more special, please don't hesitate to let us know.
Very clear communication; highly responsive.
Very clear communication; highly responsive. Kind and courteous customer service. Always has been a pleasure to work with. Thank you!
Very clear communication; highly responsive.
Very clear communication; highly responsive. Kind and courteous customer service. Always has been a pleasure to work with. Thank you!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5 - star review! We are so happy that you enjoyed your experience with us! We appreciate the great review and look forward to working with you again