Midway Ford of Miami

Excelente servicio y muy buena atención Si necesita un auto diríjase a Ford y pregunte por Michel Castillo excelente atención servicio y mucho conocimiento quedará súper satisfecho muchas gracias 100% recomendado

I can’t say enough good things about Midway Ford. From the moment I contacted service they were responsive and accommodating. The quality of their work is exceptional. My f150 has new brakes, rotors like new, new plugs and fresh coolant. Ish took the time to go over with me each service they provided. This separates Midway ford from other Ford dealers i have been to. Five stars all the way! The service, and the overall experience were outstanding. I will definitely be a repeat customer and will recommend them to everyone I know. Thank you!

.Tuve una excelente experiencia comprando mi carro en este dealer. Desde el primer momento, el equipo fue muy profesional, amable y transparente en todo el proceso. Me ayudaron a encontrar el veh�culo perfecto seg�n mi presupuesto y necesidades, y resolvieron todas mis dudas sin presiones. La entrega fue r�pida, el carro estaba en perfectas condiciones y con todos los documentos en orden. Definitivamente recomiendo este lugar a cualquiera que est� buscando un carro con buena atenci�n y confianza. �Gracias por el excelente servicio!

Excepcional trabajo y servicio de Virgilio en Midway Ford,gracias por toda tu ayuda,muy emocionados y felices con nuestra camioneta.,excelente precio,cuotas accesibles.

I recently purchased a 2025 Ford Mach-E from Midway Ford, and once again, the experience was outstanding. I?ve been a loyal customer of this dealership for over 10 years, and they?ve never let me down. From the moment I walked in, the staff was welcoming, knowledgeable, and made the entire buying process smooth and stress-free. The team went above and beyond to make sure I found exactly what I was looking for, and they explained everything clearly without any pressure. The Mach-E is an incredible car, and I couldn?t be happier with my purchase. What I appreciate most about Midway Ford is the consistency?they?ve earned my trust over the years, which is why I not only continue to get my cars here but also plan to keep bringing my family here for future purchases. Their professionalism, honesty, and commitment to customer satisfaction make them stand out from the rest. If you?re looking for a dealership that treats you like family and delivers an excellent car-buying experience every single time, Midway Ford is the place to go.

Virgilio carvajal was the seller, he was really kind and professional. Its not the first time I bought a car from him and as always really nice

I want to thank the whole team for their help, made a seamless transaction, Thank you again for all your help and I will be back again when I need a vehicle for a family member or myself.

Extremely Disappointed with Midway Ford Service – Especially Advisor Tom I usually don’t take the time to write reviews, but my experience today at Midway Ford left me no choice. I received a promotional flyer in the mail from Midway Ford offering special rates for brake and oil change services. The flyer was clearly addressed to me and included my vehicle’s information, including the last six digits of my VIN – which means they knew exactly what vehicle I drive (a Ford F-250). Wanting to take advantage of the promotion, I called ahead and spoke with Service Advisor Tom to make the appointment. I specifically mentioned the flyer and told him what I needed. He scheduled me for 8:00 AM today. Upon arrival, I was surprised to see that Tom was the same advisor I dealt with during a previous unpleasant visit where they attempted to charge me nearly $2,000 for an oil change and some vague diagnostic issues that "probably weren't going to be all." Against my better judgment, I decided to give Midway Ford a second chance. Unfortunately, that was a mistake. Today, Tom quickly dismissed the flyer’s pricing, saying it didn’t apply to my truck and pointed to fine print saying to “check with advisor.” I reminded him that he was the one I spoke with, and he had all my vehicle info ahead of time. Instead of acknowledging the oversight or apologizing, he smirked and stayed silent. No accountability. No explanation. No respect. I immediately asked for my keys and left. I won’t be returning. This kind of customer service is unacceptable. It’s one thing to make a mistake – it’s another to treat your customers like just another number and respond with zero empathy when questioned. Promotions like these are misleading when not honored — especially after vehicle-specific details are printed and confirmed ahead of time. I hope this review serves as a wake-up call to Midway Ford’s management. If you care about long-term customers and your reputation, I strongly suggest reevaluating how your service department — especially Tom — interacts with clients.

Virgilio was incredibly helpful from start to finish! I appreciate that he reached out well after and asked how everything was going. Can?t recommend enough!

Excellent experience during the purchased of the new car at Midway Ford, our sales representative Virgilio Carbajal was really helpful and cooperative. 5 star to the delaer crew.