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(247 reviews)

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This is a Top Notch Dealership .

This is a Top Notch Dealership . They seem very interested in helping you, and they actually listen. We've never had such great service. Chri Jones was our salesperson and he was kind, extremely knowledgeable and wasn't pushing like other's we've been to before. Chris goes above and beyond even after the sale. He made sure that our 2017 Tacoma was serviced with all our requests. Had another key made, Helping us pick out our step ups which one's would work best for us being elderly, and set up instalation with the shop. Also put in order for paint and body for repair before purchase. Chris Jones even contacted my husband a few day's ago to wish him a happy birthday. 2 year's after the sale.. That's a man of Integrity & honor , a friend in our book

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I wanted a new truck, but the one I was considering sold

I wanted a new truck, but the one I was considering sold before I could get in for a test drive. Carl Hogan gave me a great pre-owned alternative with low miles. I am very satisfied with my 2022 Tacoma TRD Sport. Great service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

Great service and very friendly staff.

Great service and very friendly staff. Wish they can do detailing . Also service was fast.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Service is usually prompt.

Service is usually prompt.. in addition, the service rep explains to me what i need done abd wht.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Great experience

I went looking for a new Toyota Camry, and everyone and everything was very nice. I had a great experience. I recommend them to anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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3different people waited on me.

3different people waited on me. One test drove, one to sell, and he had to run back and forth to the manager. They would not come off asking price. They also acted like they were doing me a favor offering about half of what my trade in was worth.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I will not be buying from Carl Hogan Toyota again

I had a very bad experience with them today. I was told by the salesperson on yesterday that my oil change would be free. I had 2 free oil change when I purchased my vehicle. Come yo find out today I was told something different. I spoke with the sales person and her boss. He was a very smart mouth and ruled person. He had the nerve to ask me personal questions about do I have a checking account or debit card, when I applied to him no, he made the statement how do you cash your checks, I never known anyone not to have either. For one that’s not his business and that’s what I told him. The salesperson said even today it was free but I guess she went back on her word and got scared. I wanted to ask him a personal question but I didn’t want to loose my Religious. Be careful when purchasing from Carl Hogan Toyoya, they will tell you anything to get you to buy. Thanks to Nikki and her boss who works in the service department for being so kind. My hats off to the both of you, I hate you two have to go through this, from what I understand you’ll have had this problem before. This issue will be taking further.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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They are very courteous.

They are very courteous. Seem to care about what you ask them to do. Best car wash ever!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.

Quality products sold by dependable qualified employees.

Quality products sold by dependable qualified employees. A great vehicle at a great price and service after the sale!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
4 people out of 4 found this review helpful.

Purchased a new vehicle

Benjamin Jamison was very nice and knowledgeable. He made me feel very much at ease with my vehicle purchase. He even took the time to find a bank that would finance the vehicle after my credit union turned me down.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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