Reviews
Chris is one of the best service writers I have ever dealt with, knowledgeable, thourogh and easy to talk to. Like he cares!
Chris is one of the best service writers I have ever dealt with, knowledgeable, thourogh and easy to talk to. Like he cares!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Salesmen did an excellent job. Could not recommend Daniel lykens enough. We sent the crack in the windshield to our salesmen as soon as we found it. He said contact service department. This was not a rock chip this was damaged from the factory. Service rep said they even had recalls on the windshield. She said her service manager was not in and that we could expect a call from the service manager. It’s been over 3 weeks and no call. Tried showing us where there was a “rock chip” in the middle of the crack, even though we have photos documenting the small hairline fracture with no chip. The hairline fracture obviously traveled across the windshield with ice, snow, defrost, etc. we will not be servicing our vehicle here anymore and not sure if we could buy another vehicle from here.
Salesmen did an excellent job. Could not recommend Daniel lykens enough. We sent the crack in the windshield to our salesmen as soon as we found it. He said contact service department. This was not a rock chip this was damaged from the factory. Service rep said they even had recalls on the windshield. She said her service manager was not in and that we could expect a call from the service manager. It’s been over 3 weeks and no call. Tried showing us where there was a “rock chip” in the middle of the crack, even though we have photos documenting the small hairline fracture with no chip. The hairline fracture obviously traveled across the windshield with ice, snow, defrost, etc. we will not be servicing our vehicle here anymore and not sure if we could buy another vehicle from here.
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- Overall experience
- 3.0
- Does not recommend this dealer
- Came in for service or repair
Check-in was fast & easy. Wait time was negligible... Meaning it was very short. Had a question as to why my lights weren't coming on during rain. Chris explained it to me. Bottom line...I always trust Bo Beuckman!
Check-in was fast & easy. Wait time was negligible... Meaning it was very short. Had a question as to why my lights weren't coming on during rain. Chris explained it to me. Bottom line...I always trust Bo Beuckman!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Chelsea is great and does a very nice job, but I can’t say that for the rest of the dealership. I have owned 6 fords in my lifetime and have gotten 3 from this dealership. I used to have my truck serviced there, but you guys destroyed my lug nuts rotating my tires and then made me pay for new ones. I will never let you touch my tires again if I can help it. I only take my vehicles there for state inspections because nobody else does them anymore around me. Its not the same dealership it was when when I purchased my truck in 2012.
Chelsea is great and does a very nice job, but I can’t say that for the rest of the dealership. I have owned 6 fords in my lifetime and have gotten 3 from this dealership. I used to have my truck serviced there, but you guys destroyed my lug nuts rotating my tires and then made me pay for new ones. I will never let you touch my tires again if I can help it. I only take my vehicles there for state inspections because nobody else does them anymore around me. Its not the same dealership it was when when I purchased my truck in 2012.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience with the service department. My truck was finished when promised and like new again.
Great experience with the service department. My truck was finished when promised and like new again.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Did what they said they would do on time very professional the driver was clean
Did what they said they would do on time very professional the driver was clean
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It was fantastic Team was very helpful and went above and beyond. Felt very comfortable and taken care of
It was fantastic Team was very helpful and went above and beyond. Felt very comfortable and taken care of
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The sales process with Daniel was very smooth. I highly recommend this dealership. Great experience!
The sales process with Daniel was very smooth. I highly recommend this dealership. Great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad that John was able to get me in before my Ford Pass Rewards expired. Everyone in the service department was very nice to me, and took good care of the car.
Glad that John was able to get me in before my Ford Pass Rewards expired. Everyone in the service department was very nice to me, and took good care of the car.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
I have an incredibly pleasant experience! Jeremy was fantastic and patient with me and made the process very simple which I can appreciate!
I have an incredibly pleasant experience! Jeremy was fantastic and patient with me and made the process very simple which I can appreciate!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair