Reviews
I recently purchased a car from this dealership and had such a great experience! Leslie was my salesperson, and she made the entire process smooth, easy, and stress-free. She was incredibly helpful, knowledgeable, and took the time to answer all of my questions without ever making me feel pressured. Leslie truly went above and beyond to make sure I found the right car and felt confident in my purchase. I’m so happy with my new vehicle and grateful for the excellent customer service. Highly recommend this dealership—and definitely ask for Leslie!
I recently purchased a car from this dealership and had such a great experience! Leslie was my salesperson, and she made the entire process smooth, easy, and stress-free. She was incredibly helpful, knowledgeable, and took the time to answer all of my questions without ever making me feel pressured. Leslie truly went above and beyond to make sure I found the right car and felt confident in my purchase. I’m so happy with my new vehicle and grateful for the excellent customer service. Highly recommend this dealership—and definitely ask for Leslie!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We worked with Darek and found him personable and professional. He helped us get free of a bad lease deal from another dealership, and into a much better situation! The team at waxahachie helped provide a positive experience for us. Thanks y'all
We worked with Darek and found him personable and professional. He helped us get free of a bad lease deal from another dealership, and into a much better situation! The team at waxahachie helped provide a positive experience for us. Thanks y'all
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
The sales team and managers here will treat you like family regardless if you buy or not. The southern hospitality is real, Justin, Steve and Josh did a great job and made this stress free. If you are buying, you need to buy from here if you want a customer experience you won’t forget.
The sales team and managers here will treat you like family regardless if you buy or not. The southern hospitality is real, Justin, Steve and Josh did a great job and made this stress free. If you are buying, you need to buy from here if you want a customer experience you won’t forget.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Casey was amazing! Quickest vehicle transaction I?ve ever experienced! They even brought the truck to me a little over an hour away! Highly recommended!
Casey was amazing! Quickest vehicle transaction I?ve ever experienced! They even brought the truck to me a little over an hour away! Highly recommended!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi John, thank you for leaving such a great review and high star rating. If you have any further questions, please don't hesitate to reach out!
Carson McManus is kind, knowledgeable and professional! He made this experience very easy to navigate through! All the staff I encountered were amazing and made me feel as though I matter (which I do)! I?m definitely recommending Waxahachie Autoplex to others as well as returning regularly to maintenance my Ford Bronco! Thanks again, Carson! You?re more than amazing!!
Carson McManus is kind, knowledgeable and professional! He made this experience very easy to navigate through! All the staff I encountered were amazing and made me feel as though I matter (which I do)! I?m definitely recommending Waxahachie Autoplex to others as well as returning regularly to maintenance my Ford Bronco! Thanks again, Carson! You?re more than amazing!!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I’m playing ball. I paid for sticker. Don Johnson is in my opinion a thief. Apparently I didn’t pay for sticker but got 2 out of the three things that the package I thought I was paying for came with. Little do they know, I have 200+ hours of classes of digital marketing, a prepaid lawyer and a ex financial manager of a well established dealership at my disposal. Don Johnson, hello. My name is Caleb Ray Loden. Nice to meet you buddy. This is my jeep and that is my face. Greetings.
I’m playing ball. I paid for sticker. Don Johnson is in my opinion a thief. Apparently I didn’t pay for sticker but got 2 out of the three things that the package I thought I was paying for came with. Little do they know, I have 200+ hours of classes of digital marketing, a prepaid lawyer and a ex financial manager of a well established dealership at my disposal. Don Johnson, hello. My name is Caleb Ray Loden. Nice to meet you buddy. This is my jeep and that is my face. Greetings.
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- 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Aaron Socolof has been great! My wife and I purchased two vehicles at the same time and Aaron has been very professional and helpful! I highly recommend Waxahachie Ford and specifically, Aaron Socolof.
Aaron Socolof has been great! My wife and I purchased two vehicles at the same time and Aaron has been very professional and helpful! I highly recommend Waxahachie Ford and specifically, Aaron Socolof.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I've been a loyal customer to this location for years. Took my F150 in for a fault code (Catalytic Converter went out) and an oil change. The tech failed to torque the lug nuts and the front left steer wheel came off as I was driving out of the parking lot. What disappointed me the most - among other things - was that NO ONE in upper management called me to apologize. At the time of occurrence, I was told that someone would call me the next morning. Nothing. They had to replaced fender and wheel due to the damage. I had Coyote 5.0 badges on both fenders. They didn't even place it correctly after replacing the fender. Could've just measured the other fender for placement. After this not getting fixed, I just removed the badges and will buy new ones. I was hoping for a discount on future services or something but all I was given was no charge for the original PM and "We'll make things right". All I got in the end was that and an alignment (due to the "Accident"). Not to mention not having my truck for multiple weeks. I probably won't go here again unless I hear that management has changed....
I've been a loyal customer to this location for years. Took my F150 in for a fault code (Catalytic Converter went out) and an oil change. The tech failed to torque the lug nuts and the front left steer wheel came off as I was driving out of the parking lot. What disappointed me the most - among other things - was that NO ONE in upper management called me to apologize. At the time of occurrence, I was told that someone would call me the next morning. Nothing. They had to replaced fender and wheel due to the damage. I had Coyote 5.0 badges on both fenders. They didn't even place it correctly after replacing the fender. Could've just measured the other fender for placement. After this not getting fixed, I just removed the badges and will buy new ones. I was hoping for a discount on future services or something but all I was given was no charge for the original PM and "We'll make things right". All I got in the end was that and an alignment (due to the "Accident"). Not to mention not having my truck for multiple weeks. I probably won't go here again unless I hear that management has changed....
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Clint, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (972) 938-0444 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Have purchased several vehicles from this dealership and will not use them again. Told the salesman that I needed a duplicate key made since there was only one with the car. He told me they would take care of it and failed to do so. I was totally ignored once the papers were signed. This is the worst experience I have ever had from a car dealership.
Have purchased several vehicles from this dealership and will not use them again. Told the salesman that I needed a duplicate key made since there was only one with the car. He told me they would take care of it and failed to do so. I was totally ignored once the papers were signed. This is the worst experience I have ever had from a car dealership.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Brent, we regret to hear that you had this experience with us. We would appreciate the opportunity to speak with you regarding this matter so we can work towards a resolution. Please contact us at (972) 938-0444 at your earliest convenience and we will do our best to make this right.
This was an amazing experience. From the time we walked in the door until time we left with the vehicle. Everyone was Very professional, polite and great
This was an amazing experience. From the time we walked in the door until time we left with the vehicle. Everyone was Very professional, polite and great
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!