Reviews
Buick Lacrosse
always professional and attentive to customer wants/needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
exellent experience
after talking to your sales person they realized what i was looking for and had what i was looking for in stock,excellent experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
owner
Everyone was extremely friendly and did not put any pressure on me to but there car
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service, Great Price.
Had a great experience with this dealer. Purchased a Certified vehicle at a GREAT price. Helped me through the steps and because they are a dealer I can have my warranty honored at ANY dealership in the US. Would highly recommend the dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Warren Rubin
I have been purchasing vehicles for almost 50 years and Giambalvo GMC exemplifies the highest standard that I have encountered in any of my purchases. Not only were they outstanding,they kept open the lines of communication from the initial placing the order for my 2015 Yukon Denali XL until the delivery of my Denali. One phrase describes Giambalvo GMC:"Completely professional".
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Friendly, professional, on-time service!
Sales and service personnel are all very friendly and professional. I like being able to schedule an appointment on line and then have my truck serviced at the scheduled time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Retired
My experiences with Giambalvo Service Dept. has been good. However, I have come to realize that Buicks parts and the labor cost to fix my Buick are too expensive. I have invested so much in my Buick over the last year or so it is insane. With this in mind, I am forced to keep the vehicle longer than I anticipated. When I purchase another vehicle it will not be a Buick because of the upkeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Customer
Service was promp and professional. 11111111111111111111
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Retired
My service experience could not have been any better!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The people at Giambalvo Buick made this sale.
I pulled up to the showroom and before I was out of my Traverse, there was Lance shaking my hand and asking how he could help me. I am friends with John Giambalvo. I coached his son on the York Catholic High School Golf Team. I talked with him during golf season about trading my Traverse and Mustang Convertible. He said I should come and see him. John showed up at Dealership as Lance and I were deciding which Buick LaCrosse I wanted to buy. I told John after i had my car for one day that I felt like I made a new friend ( Lance)and that I loved my 2014 LaCrosse.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mr Brander, Thank you so much for your kind words. I am so glad to hear that you feel as though you've made a new friend in Lance. We strive for excellent customer service and to always make you feel like you are part of a family, and I am glad that our salesmen are living up to those standards! We hope you continue to enjoy your New Buick Lacrosse, and make sure you stop by and see Lance when you are in for service! Nicole Berkebile Public Relations Manager Jack Giambalvo Family of Dealerships