Reviews
My service tech was great even though it took three hours
My service tech was great even though it took three hours for a new battery and oil change. The most disappointing is that they phoned me in advance to see if they could give me an offer on my car while I was there (I said sure) but I never heard from them again
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Annam, we really appreciate your feedback! We will have some reach out to you again regarding an offer for your car.
I had not bought a car in several years.
I had not bought a car in several years. Forrest was very helpful and made the process go smoothly from start to finish.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kathie Gazda, thank you for your kind review; we are happy to pass along your comments to the team here at Hendrick MINI! We hope to be of service to you again in the future. Best wishes, Hendrick MINI
Service department is very communicative and friendly.
Service department is very communicative and friendly. Walk you through any updates with your car every step of the way.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Have a great day.
I have bought 3 MINI?
I have bought 3 MINI?s from Hendrick MINI and I have always been very pleased. They take good care of their customers and I will buy another MINI from them in the future. Whenever it was I needed my MINI serviced they took care of everything very well. I would defend recommendation them. They are top notch!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
The best customer service.
The best customer service. Trey Wardell has been my tech from the beginning and he?s been amazing and taking car of my car and being honest about the services. The service is thorough and they want to make sure you are satisfied when you leave with your MINI. Thank you Hendrick Mini
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Mercida B, we are so happy to read such a great review about Hendrick MINI! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Hendrick MINI!
It has been a wonderful experience each and every time I
It has been a wonderful experience each and every time I have taken my mini to Mini Hendrix. The staff in the service center always greet you with a smile and hello! The work that they do on my car is always spot on. Thank you TEAM MINI??
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Andrea, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out to us if there's anything more we can do!
Zach took good care of me as they always do at Hendricks
Zach took good care of me as they always do at Hendricks Mini Cooper. The best in service, and I am not just saying this for them to get good reviews, they always deliver.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Timothy, we are so happy to read such a great review about Hendrick MINI and glad we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Craig was so awesome.
Craig was so awesome. The battery I had to purchase was painless and stress free. What more could you ask for????
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Big Ole Bo, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
I was so happy that they found the nail in my tire and
I was so happy that they found the nail in my tire and that I have a tire policy. Casey McGuire had me in and out in exactly the time he told me. So glad I am a Hendricks customer and not having to go to Greenville. They had no display of the new Mini when we went to visit. They were all out in the lot. So sad!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, we are so happy to read such a great review about Hendrick MINI! Please don't hesitate to reach out if there's anything additional we can do for you.
My sunroof wouldn?
My sunroof wouldn?t close. A cable broke, which was going to be an expensive repair.. but the service team investigated warranty options and found that the repair would be covered! Saved me $2k and gave a me a loaner. They always go above and beyond. I?d never take my car anywhere else!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mstone, we are so happy to read such a great review about Hendrick MINI!