Reviews
Very prompt and courteous service, would definitely buy
Very prompt and courteous service, would definitely buy from here again. From the test drive to pulling off the lot, painless experience.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your kind review! We're thrilled to hear that your experience was prompt, courteous, and painless from start to finish. It's great to know that we made your car buying process smooth and enjoyable. We truly appreciate your feedback and look forward to helping you again in the future!
I had an outstanding experience working with Jackie.
I had an outstanding experience working with Jackie. He listened to my needs, answered all my questions with patience, and made the entire process smooth and stress-free.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your outstanding experience! We're so glad to hear that Jackie took the time to truly listen, answer your questions with patience, and make everything smooth and stress-free. Providing a comfortable and helpful experience is what we strive for, and it’s great to know Jackie delivered on that. We appreciate your feedback and hope to assist you again in the future!
Stellar and welcoming They were both very patient and
Stellar and welcoming They were both very patient and understanding, I had an excellent follow up and I will recommend them to everyone I know
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your amazing feedback! We're so glad to hear that you had a stellar experience and felt welcomed throughout the process. Patience and understanding are so important to us, and it's great to know that you felt supported. We truly appreciate your recommendation and look forward to assisting you and anyone you refer in the future!
This is the dealership where I do all of my business.
This is the dealership where I do all of my business. Sales and Service. The new management since John Poe, the General Manager, has been there is focused on providing exceptional customer service. I dealt with Jon Jensen and Ron Smith, and was blown away by how well they took care of me. Purchasing a new vehicle is a big deal but they made it easy. When you are looking for a dealership, do not hesitate to include Grand Prairie Ford in your choices. I am glad I did.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your loyalty and for sharing your experience! We're delighted to hear that we continue to be your go-to dealership. It’s great to know that Jon Jensen and Ron Smith took such great care of you and made your purchase an easy and enjoyable process. We also appreciate your recognition of the exceptional customer service under John Poe’s leadership. Your recommendation means a lot, and we look forward to serving you again in the future!
The service was above and beyond my expectations.
The service was above and beyond my expectations. They worked to make sure that we got the best possible deal.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your great review! We're so glad to hear that our team went above and beyond to meet your expectations and secure the best possible deal for you. Providing exceptional service is always our goal, and we appreciate you taking the time to share your experience. We look forward to assisting you again in the future!
Everyone made it a very pleasant car buying experience.
Everyone made it a very pleasant car buying experience. I am very happy with my purchase.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback! We’re delighted to hear that our team made your car-buying experience a pleasant one. Enjoy your new vehicle, and we appreciate you choosing us!
Great job.
Great job. Made the purchase process smooth and easy. Joshua and Eric both did a great job in getting my daughter into her college vehicle. She is very happy.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience! We're so happy to hear that Joshua and Eric made the purchase process smooth and easy, and that your daughter is enjoying her college vehicle. It's great to know that she’s happy with her new car. We appreciate your trust and look forward to helping you again in the future!
I was very happy with my purchase.
I was very happy with my purchase. Job well done . Have a great day Thanks
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to hear you were very happy with your purchase! We appreciate you taking the time to share your positive feedback. We're glad we could provide you with a satisfying experience. Thank you, and we hope you have a great day as well! We look forward to seeing you next time!
Fast & Caring definitely coming back because of the
Fast & Caring definitely coming back because of the amazing service and treatment . From the sales to the financial side Max and Alejandro were amazing!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear you experienced fast and caring service, and that you plan to return. We're especially pleased that Max and Alejandro provided you with amazing service and treatment throughout the sales and financial process. We strive to create a positive and efficient experience for our customers, and we're glad to know we succeeded in your case. Thank you for your feedback.
The team worked on finding me the best deal they could
The team worked on finding me the best deal they could find overall they were very helpful and knowledgeable I will send my brother up there for his next truck
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great feedback! We're so glad to hear that our team worked hard to find the best deal for you and provided helpful, knowledgeable service. We truly appreciate your trust and the recommendation to send your brother our way for his next truck. We look forward to assisting you and your family in the future!