Reviews
I was there for 2 1/2 hours to do oil change and the guy was helping me not even offer me a water
I was there for 2 1/2 hours to do oil change and the guy was helping me not even offer me a water
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- Overall experience
- 1.0
- Does not recommend this dealer
- Came in for service or repair
We appreciate you taking the time to share feedback regarding your recent service visit. Our team works to complete scheduled maintenance efficiently while ensuring customers are supported throughout their time on site. We also recognize the importance of customer comfort and hospitality during service appointments. For any further assistance or to discuss your visit in more detail, please reach out to Victoria Courtney at 855-971-6306.
Explained everything well, good customer service Antonio was very welcoming explained in details the work that was done to my car and he recommended the services my cars need soon.
Explained everything well, good customer service Antonio was very welcoming explained in details the work that was done to my car and he recommended the services my cars need soon.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Your comments about the detailed explanations and welcoming service reflect the high standards we strive to maintain at Grand Prairie Ford. We're pleased that you felt well-informed about the work completed on your vehicle and the recommended future services. Thank you for choosing us for your automotive needs.
They made this pretty easy. To get new truck done They were both professional in every way.. please be careful with the harley it has lot of power. Great hwy bike
They made this pretty easy. To get new truck done They were both professional in every way.. please be careful with the harley it has lot of power. Great hwy bike
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are glad to hear that our team made the process of getting your new truck straightforward and hassle-free. It's wonderful to know that you found our staff professional throughout your experience at Grand Prairie Ford.
Friendly professional service. We recently visited the service department and the young lady was so nice. I can't quite remember her name but it started with a M.
Friendly professional service. We recently visited the service department and the young lady was so nice. I can't quite remember her name but it started with a M.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We truly appreciate you taking the time to share your feedback about your recent visit to Grand Prairie Ford. Your kind words about our staff mean a great deal to us, and we're grateful for customers like you who recognize the dedication our team puts into every interaction.
Knowledgeable, helpful polite My experience at GP Ford was productive and positive. Nelson was very professional.
Knowledgeable, helpful polite My experience at GP Ford was productive and positive. Nelson was very professional.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your positive experience at Grand Prairie Ford! It's wonderful to know that you found our team knowledgeable, helpful, and polite, and that your visit was both productive and positive.
Knowledgeable, helpful polite My experience at GP Ford was productive and positive. Nelson was very professional. Respond publicly to Grand Prairie Ford Message is required. Send Response Employees Worked With Nelson Reason for Visit Service Recommended Yes Delete ReviewEdit Review facebook linkedin youtube twitter U.S. | Canada About Us Contact Us Sitemap For Dealers Help Center Car Recalls Sitemap Terms of Use Accessibility Statement Community Guidelines Privacy Notice California Privacy Notice Your Privacy Choices Cookie Preferences Cookie Notice © 2026 DealerRater.com LLC
Very friendly and understanding. We got a good deal on the car. He is excellent at what he does.
Very friendly and understanding. We got a good deal on the car. He is excellent at what he does.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us. We're delighted to hear that you found our team to be friendly and understanding throughout your visit, and that you felt you received a good deal on your vehicle.
Friendly, fast, efficient and competent. The dealership was prepared for my arrival and completed everything correctly the first-time.
Friendly, fast, efficient and competent. The dealership was prepared for my arrival and completed everything correctly the first-time.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We deeply cherish your positive feedback about your experience with us. It's wonderful to hear that our team provided you with friendly, fast, efficient, and competent service that met your expectations.
Very nice and very good ?? service Very good Very nice Professional Very kindness Helpful Thank you
Very nice and very good ?? service Very good Very nice Professional Very kindness Helpful Thank you
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very good service and very professional
The service has been great. They keep me updated with the progress of my service and anything that may need to be done. Have kept up with any service bulletins that may need to be done
The service has been great. They keep me updated with the progress of my service and anything that may need to be done. Have kept up with any service bulletins that may need to be done
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive feedback about your service experience with us. We truly appreciate you taking the time to recognize our team's efforts in keeping you informed throughout the service process and staying current with important service bulletins.
The service was excellent, quick and easy. Kristopher was very friendly and answered all my questions professionally.
The service was excellent, quick and easy. Kristopher was very friendly and answered all my questions professionally.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are thrilled to hear about your positive experience at Grand Prairie Ford! It's wonderful to know that our service met your expectations by being excellent, quick, and easy. We truly value feedback like yours as it reinforces our commitment to providing outstanding customer care.