Reviews
Great dealership to go to very insightful and help
I had a great experience with dealers very helpful and courteous Financing was fast and got a good rate on the interest rates and Johnny the dealer explain things that I didn’t understand inside the vehicle that I purchased
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Alan duncan, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Richard Parker- Service Manager
I had a great buying experience with the team at Lithia...
I had a great buying experience with the team at Lithia Dodge of Twin Falls. Can’t say enough about Issy Diaz and his knowledge in vehicles. Of course, he couldn’t make it happen without Jeff, the sales manager. Working within a budget, they were easy to work with, and I had a great buying experience. Would recommend those guys to anyone shopping around for a ride.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for your perfect review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jose Guevara- General Manager
Just Amazing
my experience was amazing. Johnny was such a huge help to us. so friendly and willing to go that extra mile to get us into a new vehicle. i would definitely recommend Lithia dodge of Twin falls id.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for your outstanding review, Yesenia! I'm very happy to hear that Johnny was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jose Guevara- General Manager
I bought a 2015 Chevy Traverse in June, and while it was...
I bought a 2015 Chevy Traverse in June, and while it was quick and easy, when I got on the highway headed home it immediately started having problems so I took it back and they'd take care of it. But when they delivered it it still had the problem. I had an extended warranty, that saved me. But it didn't cover all of the repairs needed. I called the dealership and because of my troubles they paid for everything my extended warranty wouldn't. I won't give 5 stars because my car wasn't nearly up to par, but they did end up making sure I was taken care of.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the great feedback, Kit! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, Jose Guevara- General Manager
I just had my Jeep Wrangler serviced at Lithia Jeep and...
I just had my Jeep Wrangler serviced at Lithia Jeep and the service was outstanding. Service writers very friendly and very professional. Excellent customer service. I highly recommend Lithia Jeep in Twin Falls to service your vehicle. I have become a loyal customer thanks to the great guys in the service department.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your outstanding review! We're glad to hear that our team was friendly, knowledgeable, and quick! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Richard Parker- Service Manager
Staff were very helpful in understanding our needs and...
Staff were very helpful in understanding our needs and working to find us the right solution. We were pleased with the service they provided us
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Parker- Service Manager
Great service!
Fast, friendly, clean waiting room, good job explaining what was found on the inspection. I routinely get my oul changed here and am always impressed with the speed with which they can get it done and the thoroughness of the inspection. Thank you!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for the amazing 5-star rating! Whether it be in service or sales, I hope to see you again soon. Sincerely, Richard Parker- Service Manager
Great Service
BRAUC WAS GREAT!! ANSWERED ALL OF OUR QUESTIONS AND SHOWED US HOW TO USE OUR NEW JEEP. WOULD DEFFIANTLY SEND CUSTOMERS TO HIM!! GREAT PURCHASE
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jose Guevara- General Manager
Helpful staff
Matt, my service advisor, was very attentive and helpful during my oil change. I appreciate his knowledge and help while I was at Lithia Motors.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Richard Parker- Service Manager
Jim Spinelli
Bill, our salesperson is the greatest, smart, helpful, accommodating, efficient, knowledgeable and professional. The time it took for all the paperwork, and financial transactions was minimal with no hitches.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jose Guevara- General Manager