Reviews
Jim Spinelli
Bill, our salesperson is the greatest, smart, helpful, accommodating, efficient, knowledgeable and professional. The time it took for all the paperwork, and financial transactions was minimal with no hitches.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Jose Guevara- General Manager
The service agent took the time to keep me informed and...
The service agent took the time to keep me informed and made me feel welcome. Thank you for your time and help with my Jeep.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Richard Parker- Service Manager
Excellent customer service. No pushy sales guys....
Excellent customer service. No pushy sales guys. Knowledgeable staff, and very time efficient. They let us view several Gladiators, alone. Love that they were not pushy. We bought TWO new Jeep Gladiator Rubicon’s that day. LOVE our new toys!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jose Guevara- General Manager
Recall
Service was great have used this dealership for purchased many cars and trucks over the years. Have been very pleased with the service and the quality of them all.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, Richard Parker- Service Manager
Polite, helpful, friendly and non-pressure salesman....
Polite, helpful, friendly and non-pressure salesman. Izzy made buying a car very stress-free. Throughout our visit, it appeared all employees enjoyed working there.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us. We appreciate your feedback and are happy to hear that our team was able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible. We look forward to assisting you with your future sales and service needs. Sincerely, Jose Guevara- General Manager
Great experience!
Izzy and the finance department were so easy to work with, they weren’t pushy at all and helped me get into a new vehicle quick!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for leaving us this review, Teresa. We are very happy to hear that we could help get you set up with the perfect new car. If there is anything more we can do for you, please feel free to come back and see us anytime! Take care. Sincerely, Jose Guevara- General Manager
Looking for a good used vehicle for my daughter
Brauc was great to work with and not pushy at all. He was able to get me a great price and make the very long drive worth it. My daughter loves the vehicle!
- Customer service 4.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello Mike and thank you for the kind words! We couldn't be happier that you enjoyed your experience here at our dealership and that Brauc was there to provide you with such exceptional service! Thank you again and congratulations to your daughter on the vehicle! Sincerely, Jose Guevara- General Manager
Best purchase experience
Izzy did a great job working with us on this Purchase no pressure. Sales Manager and finance manager also were great to work with as well! First vehicle I have purchased and enjoyed. Thank you all!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind review! Anytime our customers let us know that they had a very pleasant purchasing experience, it brings us great joy. We invite you to return to our Service Center for more of the same when it's time for your first oil change. Sincerely, Jose Guevara- General Manager
Went to go get some information on a truck ended up...
Went to go get some information on a truck ended up driving it home. The professional of the salesman, manager and financial officer. They helped me find something that met my needs and wants.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for sharing your car shopping experience with us. We're happy to hear you were able to find what you were looking for, including fantastic customer service from the Lithia Chrysler Jeep Dodge of Twin Falls team. Thank you for choosing us for your automotive needs and we look forward to working with you again in the future. Sincerely, Jose Guevara- General Manager
New truck
The professional of the salesman, manager and financial officer. They helped me find something that met my needs and wants. Great fun crew good experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jose Guevara- General Manager