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Fair Oaks Ford

(3,969 reviews)
Visit Fair Oaks Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 20 awards
2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award 2016 state dealer award 2015 state dealer award 2015 state dealer award 2014 state dealer award 2014 state dealer award 2013 state dealer award 2013 state dealer award
2026 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (630) 300-0052 (630) 300-0052
Used (630) 848-9169 (630) 848-9169
Service (630) 687-1497 (630) 687-1497

Inventory

See all 405 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since July 2010.
As a premier Ford and Lincoln dealer in Naperville IL we have a huge selection of new and pre-owned vehicles from which to choose. Fair Oaks Ford Lincoln online and offline customers enjoy special vehicle offers every day.

We offer Ford service & parts an online inventory and outstanding financing options making Fair Oaks Ford Lincoln the preferred dealer for Naperville Aurora Oswego Bolingbrook Lisle Downers Grove Montgomery and Sandwich IL. Ready to set up a test drive? Visit our Chicagoland Ford & Lincoln dealership in Naperville IL today!
Welcome to Fair Oaks Ford Lincoln!

Service center

Phone number (630) 687-1497

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Meet our employees

Reviews

(3,969 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fair Oaks Ford from DealerRater.

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I enjoyed my experience with knowledgeable and professionals. I worked with Ken and Serafin, they were the best.

I enjoyed my experience with knowledgeable and professionals. I worked with Ken and Serafin, they were the best.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Tom, we're happy you found our staff to be so supportive during your experience here at Fair Oaks Ford. Please don't hesitate to reach out if there's anything additional we can do for you.

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We had a great experience at Fair Oaks Ford working with Gio (used car manager) and Alex. Both were extremely patient, knowledgeable, and easy to work with. They took the time to answer all of our questions without any pressure, and we really appreciated how fair and honest they were throughout the process. It made what can sometimes be a stressful experience feel smooth and comfortable. Highly recommend asking for Gio and Alex if you’re shopping here!

We had a great experience at Fair Oaks Ford working with Gio (used car manager) and Alex. Both were extremely patient, knowledgeable, and easy to work with. They took the time to answer all of our questions without any pressure, and we really appreciated how fair and honest they were throughout the process. It made what can sometimes be a stressful experience feel smooth and comfortable. Highly recommend asking for Gio and Alex if you’re shopping here!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Dealership was great. Salesman was outstanding Very helpful. Worked a great deal Couldn’t be more happier

Dealership was great. Salesman was outstanding Very helpful. Worked a great deal Couldn’t be more happier

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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My salesman Eddie was wonderful!! My finance person Mohammad was wonderful!! Both were very helpful and very friendly.

My salesman Eddie was wonderful!! My finance person Mohammad was wonderful!! Both were very helpful and very friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Laura, we're happy to hear you had such a positive experience with our team! Please let us know if there is ever anything else we can do for you! Safe travels!

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I had a very god experience. My salesman Jose did an excellent job explaining the options in the car. He was very pleasant and attentive. The finance manager Mo was very helpful in the process.

I had a very god experience. My salesman Jose did an excellent job explaining the options in the car. He was very pleasant and attentive. The finance manager Mo was very helpful in the process.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Michele, we're happy you found our staff to be so supportive during your experience here at Fair Oaks Ford. Please let us know if there is anything else we can do for you; we are more than happy to help!

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Purchased my 3rd vehicle from Anthony (a truck this time!) and continue to find him and Fair Oaks a very reasonable dealership (my 4th purchase overall with them). Great service, personable and a team willing to work with you.

Purchased my 3rd vehicle from Anthony (a truck this time!) and continue to find him and Fair Oaks a very reasonable dealership (my 4th purchase overall with them). Great service, personable and a team willing to work with you.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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This is the third vehicle I have purchased from Fair Oaks Ford and my experience has been the best yet. Alyssa is a true professional sales consultant in my time of need. I would absolutely recommend Fair Oaks Ford and Alyssa Pacella for purchasing your next new or used car. I knew going into the dealership where my price and payment needed to be and they matched it and for that I am grateful. Third time extremely satisfied customer, Damian C of Naperville

This is the third vehicle I have purchased from Fair Oaks Ford and my experience has been the best yet. Alyssa is a true professional sales consultant in my time of need. I would absolutely recommend Fair Oaks Ford and Alyssa Pacella for purchasing your next new or used car. I knew going into the dealership where my price and payment needed to be and they matched it and for that I am grateful. Third time extremely satisfied customer, Damian C of Naperville

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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We had an amazing experience buying our Lincoln Nautilus at FairOaks (FO). This purchase was for my wife, and the team at FO kept their focus on her, her questions, and her experience. Of course they answered my questions, but never did they talk to me instead of her. She was the focus. Her questions, her concerns, and her experience was the center of the process. They gave us what we felt was a great deal, both on the vehicle and our trade in. Easily going to recommend the FO team to everyone. Robert & Larry were fantastic!

We had an amazing experience buying our Lincoln Nautilus at FairOaks (FO). This purchase was for my wife, and the team at FO kept their focus on her, her questions, and her experience. Of course they answered my questions, but never did they talk to me instead of her. She was the focus. Her questions, her concerns, and her experience was the center of the process. They gave us what we felt was a great deal, both on the vehicle and our trade in. Easily going to recommend the FO team to everyone. Robert & Larry were fantastic!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Colleen, thank you for taking the time to notice those efforts and for leaving such an awesome review! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

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I purchased my 2025 Maverick here and had a great experience. The salesperson was friendly, knowledgeable, and got us through the process quickly.

I purchased my 2025 Maverick here and had a great experience. The salesperson was friendly, knowledgeable, and got us through the process quickly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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All the sales and finance personnel were very helpful and knowledgeable about the vehicles thay are selling.

All the sales and finance personnel were very helpful and knowledgeable about the vehicles thay are selling.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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