Reviews
I apologize for taking so long to write a review. We, {my daughter, two grandchildren and myself), purchased a vehicle in August 2025, with the extraordinary help from Ms. Keila Maria and Mr. Ben Hyde. We were there for almost three hours. They were kind, patient and diligent. I have worked my share of customer service jobs and was 900 percent impressed with this team. They never appeared to be annoyed with the children or because it was taking what seemed like forever. They never gave us the feeling we were wasting their time! We felt we had their undivided attention and they were straight up honest with the details of the sale and the condition of the vehicle. This alone was the major point that helped us to stay at Safford and continue to find a deal without disrupting our budget and they absolutely did just that! They were genuinely concerned with our satisfaction. Will definitely be a return customer!!!
I apologize for taking so long to write a review. We, {my daughter, two grandchildren and myself), purchased a vehicle in August 2025, with the extraordinary help from Ms. Keila Maria and Mr. Ben Hyde. We were there for almost three hours. They were kind, patient and diligent. I have worked my share of customer service jobs and was 900 percent impressed with this team. They never appeared to be annoyed with the children or because it was taking what seemed like forever. They never gave us the feeling we were wasting their time! We felt we had their undivided attention and they were straight up honest with the details of the sale and the condition of the vehicle. This alone was the major point that helped us to stay at Safford and continue to find a deal without disrupting our budget and they absolutely did just that! They were genuinely concerned with our satisfaction. Will definitely be a return customer!!!
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for your thoughtful review! We are so happy to hear about your positive experience with Keila and Ben during your vehicle purchase at Safford Chrysler Jeep Dodge Ram of Warrenton. It’s fantastic to know that their kindness, patience, and dedication made such a lasting impression on you and your family. We appreciate your recognition of their efforts and are delighted you felt valued throughout the process. We look forward to welcoming you back for your next vehicle needs! Sincerely, The Team at Safford Chrysler Jeep Dodge Ram of Warrenton
Safford has been our choice for 8 years and Amy our current advisor has been awesome and will continue into 2026. Highly recommend!
Safford has been our choice for 8 years and Amy our current advisor has been awesome and will continue into 2026. Highly recommend!
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.
From the time we walked in until the time we left absolutely everyone in the building was very helpful. This was our first buying experience at Safford of Warrenton. I will definitely be coming back to this dealership for all of my vehicles.
From the time we walked in until the time we left absolutely everyone in the building was very helpful. This was our first buying experience at Safford of Warrenton. I will definitely be coming back to this dealership for all of my vehicles.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your experience with us! We're happy to hear it went well and truly appreciate your feedback.
John Grundy’s customer service was excellent. They Exceeded our expectations. The time estimate for work was accurate.
John Grundy’s customer service was excellent. They Exceeded our expectations. The time estimate for work was accurate.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Bridget, for your wonderful feedback! We’re thrilled to hear that our team at Safford Chrysler Jeep Dodge Ram of Warrenton exceeded your expectations and provided you with excellent customer service. We appreciate your recognition of our accurate time estimates as well. We look forward to seeing you again soon! Sincerely, The Team at Safford Chrysler Jeep Dodge Ram of Warrenton
Great team work Keep up the hard work. Chris is very knowledgeable and Michael is a genius with the numbers that help us customers.
Great team work Keep up the hard work. Chris is very knowledgeable and Michael is a genius with the numbers that help us customers.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!
Very good people to do business with Derek was honest and gave us the best deal we asked for
Very good people to do business with Derek was honest and gave us the best deal we asked for
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Employees are knowledgeable and helpful. They were able to fit me in for my next appointment with no issues.
Employees are knowledgeable and helpful. They were able to fit me in for my next appointment with no issues.
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- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.
Dash glue fail, ram care gave code.. left 2 msg no call back from service
Dash glue fail, ram care gave code.. left 2 msg no call back from service
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- 1.0
- Does not recommend this dealer
- Came in for service or repair
Our team has acknowledged this review.
John is always helpful! Safford in Warrenton is great!! Knowledgeable and fast service when we need any of our vehicles worked on.
John is always helpful! Safford in Warrenton is great!! Knowledgeable and fast service when we need any of our vehicles worked on.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Service staff are friendly. This visit Amy told me about the service plan for oil change and tire rotation to help save me money.
Service staff are friendly. This visit Amy told me about the service plan for oil change and tire rotation to help save me money.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Safford CDJR of Warrenton , we look forward to having you as a valued customer for many years to come!