Reviews
Easy Buying
The customer service provided to my husband and I was professional, friendly and full of laughter. Our buying experience was a breeze. Everyone involved made us feel comfortable with an easy transition from sales to finance to leaving the car lot. We were in dire need of reliable transportation and Sullivan Auto Trading, Inc. came through for us.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchaser
Recently purchased a used Dodge Ram from Sullivan Auto Trading. Scott was our sales rep and he was honest, upfront, and delivered on all agreements. Very smooth and easy process.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2016 T/C Minivan
Scott Riley took care of me the moment I contacted Sullivan. I traveled 2 hours to get my new van, and he helped through the buying process like a pro, including an engine malfunction that he guided, free of charge, to repairs at Sullivan and to my Chrysler dealer when a factory warranty repair was needed. The price of my new van was excellent, and the finance process was smooth and quick. If you're looking for a new vehicle, call Sullivan. Scott Riley will take good care of you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Scott Riley, Austin, Ken and Bryce - 2014 Nissan
By far the most pleasant and rewarding car buying experience I ever had. Scott, his professionalism and knowledge is unsurpassed. Scott takes great pride in his job and makes the customer feel welcome and comfortable. Great detailing work as well. Perfection!!! Austin's knowledge and passion for his job was a breath of fresh air and left me feeling confident that all my needs would be met and cared for. Bryce's hard work and commitment to satisfaction is greatly appreciated and admired. He treated my purchase as if it was his own. Great detailing!!! Ken's expertise in getting our paperwork completed quickly and accurately was a plus!! Overall, if I could rate 10 stars I would. The experience with the team was awesome!! I will definitely recommend your dealership to others and plan to make future purchases here.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Went in to just check out a vehicle.
Our salesman Scott was the best car salesman I have ever dealt with. Pleasant, friendly with a sense of humor, which seems to be the norm here.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Very helpful and honest car dealership!
Our entire experience at Sullivans was a joy! Car shopping is a stressful experience, but Scott Riley went above and beyond to find a car for us that would fit our budget and be reliable ( the criteria that mattered to us). There was never any pressure, and his knowledge of cars is impressive. When it was time to finance, Austin did a great job finding us the best rates. I HIGHLY recommend this dealership--and if you are from Charlottesville, like we are, it is worth making the trek for the service you will encounter and the money you will save! ( And you can have a delicious lunch next door at Aladin after your purchase! :) ). When it comes to buying our next car, I know we will be back to visit Scott at Sullivan Auto Trading!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Best place around to buy a vehicle.
Will, Scott and Austin are the best guys around for your car/truck buying needs. My father bought a truck from Sullivans a few years ago and absolutely loved his experience with this dealership not to mention the awesome deal he got on his Tacoma. I bought a Tundra from them yesterday and I could not be happier. If you want a fair price, and when i say fair, they beat everyone's prices on the east coast!! Go to Sullivans and you wont be disappointed. They will make you feel like family and dont pressure you into anything. I'll never go another dealer again! I'd give 10 stars if I could! Thank you guys so much for making my truck buying experience perfect!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Easy, friendly, fast
The great team at Sullivan made my used truck purchase easy, friendly and fast. Will and Josh were low key, matter of fact, straight shooters that made me a fair offer on my trade in and the buying experience a breeze. I knew what i was looking for and they were easy to deal with to get it done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great place to buy from
I just got home from purchasing my new truck and couldn't be happier with it. I had all but given up on buying a used car after having a nightmare of an experience at another dealership. Sullivan Auto Trading was completely opposite. They were transparent with pricing and fees and I appreciated that I didn't have to negotiate and wonder if I got the lowest price they would've offered. They also offered good rates with financing, and Austin was informative but not pushy with the warranty. Also to note, the truck was EXACTLY as I expected it to be from the pictures and description online. The staff there was friendly and the customer service is phenomenal. Scott was my salesperson, and was knowledgeable about the vehicle and helpful and quick to respond. I had to wait a bit for service to finish with the truck and was offered a minivan to go to target and shop (big bonus since I already had a babysitter for the afternoon)! I even left my current vehicle there to get new tires and an oil change, can't beat the convenience. If you're shopping for a used car, I would not hesitate to come here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Painless and no stress buying
Salesman Brad was helpful and informative. Not high pressure. Made the process quick and the easiest I've ever had. Opener Pat and administrative staff also moved there process along. Thanks.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase