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Crossroads Used Cars LLC

(46 reviews)
Visit Crossroads Used Cars LLC
Sales hours: 8:00am to 6:00pm
View all hours
Sales
Monday 8:00am–6:00pm
Tuesday 8:00am–6:00pm
Wednesday 8:00am–6:00pm
Thursday 8:00am–6:00pm
Friday 8:00am–6:00pm
Saturday 9:00am–4:00pm
Sunday Closed
(309) 938-4020 (309) 938-4020

Reviews

(46 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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DMPopek

Great People. Purchased a truck. Smooth transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Buying Experience

I was in the market for my son's first truck. Had been shopping for months and done my homework. The day we went test driving Crossroads was the last stop on our list and will from now on be our first stop ! Excellent Customer Service and we were told everything about the vehicle without me asking. Korey could not have been more helpful and honest with us. I have never in all of my years of vehicle buying felt so comfortable. I called back the next day with a couple of questions and as I expected was helped out with no problem. I have told everyone that this place is THE BEST ! We are completely satisfied with our purchase and my son has not stopped smiling !

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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One of my best used car buying experiences ever.

One of my best used car buying experiences ever. I had a long list of trucks to test drive two weeks ago. They were my last stop on my route. I almost didn't go after reading previous reviews. I'm sure glad I did. I bought my truck from them the next day and drove it home. I live 45 minutes away and by the time I got home, my abs light kept coming on. I called Cory up and we scheduled an appointment for them to look at it at my earliest convenience. Due to my schedule, they took a peek at it a week later and ordered the part no questions asked. Another week later again, due to my schedule, they fixed it and I rolled outta there 45 minutes later. Just goes to show ya, I gave em a chance to make it right, and they did. I'll be recommending the crew at Crossroads to all my family and friends. Thanks guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and overall they answer all question

They are good and on top of any questions you have. They will have you answer fast.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 4.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cheap and reliable

Bought my first vehicle here and am very satisfied with the quality. I didn't have to spend every dollar I have either, got a great deal. Great quality at fair price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Cheap

Bought my kid a car here last week. So far she loves it and I didn't have much to spend. Now I'm the favorite parent

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great small town dealership

Friendly people, cheap prices, good customer service. Even recommended a cute little restaurant down the road to eat after purchasing our van. Thanks guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Rude customer service

Very rude customer service called them up on the ph to ask how much their dealership will be willing to take for a vehicle he put me on hold then told me he had other customers to serve if I want the vehicle come check it out. His tone was very rude as if he was doing me a service of being on the ph with him. These old car auction buying dealers really tripped me out.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great service, friendly people

Friendly people, they were very patient with my rather picky wife. I will be coming back in a few short months to buy my daughter's first car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Crossroads Experience

I enjoyed the friendly small town experience. I would go back.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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