Reviews
4/5-called & explained the problem; told to bring RAV4 in
4/5-called & explained the problem; told to bring RAV4 in & part would be ordered that day & delivered the next day; didn't look at the problem; said RAV would be ready on 4/7 & cost approx. $350 4/6- we were called & told cost was now $681 & would be ready on 4/8 4/8-we were called and were told RAV not ready but could drive it anyway which we didn't do, but then said it would be ready on 4/10 or 4/11 4/10- we called & was told the person would check on it and would call us back but we were never called back 4/11- we called & told RAV was ready I was contacted by the Service Manager who offered to resolve the issues with this visit, which he did. The work performed was done to my satisfaction.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Excellent service, friendly staff.
Excellent service, friendly staff. I would highly recommend this dealership to friends. Stan is a very honest and passionate salesman
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
George Ballentine is great!
I pumped gas in my car, and when I started to leave, it wouldn't start. It took many tries until it started. When it finally started, I took it straight to George Ballentine. They checked my car and fixed the problem while I waited. I have dealt with these people for many years; they are the best!
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Pearly, we are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!
Service
Sherry provides friendly and excellent support when I have my F150 serviced.
- Customer service
- 5.0
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi John, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
I was promptly approached when walking in the door.
I was promptly approached when walking in the door. Everyone was polite and friendly. Amazing service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The sales team were great people to work with.
The sales team were great people to work with. The buying experience was great and the finance manager was very helpful. David the service manager was outstanding with helping me thru the process. Great team. Thanks
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I would recommend their service center 100%.
I would recommend their service center 100%. They are quick to check in and out. They are very helpful in recommending services and if you have a problem are very forth with to help you make a decision about your service, even to the point if they are not sure and try express it to you so you make all the decisions.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
I would recommend their services.
Great service I will continue to bring all 3 of my
Great service I will continue to bring all 3 of my Toyotas to them for service They are the best around
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Worked me in as a walk-in in a timely manner.
Worked me in as a walk-in in a timely manner. Service went pretty smoothly.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
They are always friendly and professional; work completed
They are always friendly and professional; work completed in the approximate time stated when I arrived for the service.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair